Housekeeping Manager

6 hours ago

South Lake Tahoe, United States Marriott Full time
Additional Information
Job Number24215953
Job CategoryHousekeeping & Laundry
LocationMarriott's Timber Lodge, 4100 Lake Tahoe Boulevard, South Lake Tahoe, California, United States, 96150VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Management

Additional Information: This hotel is owned and operated by an independent franchisee, Marriott Vacations Worldwide. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

 

This is a non-exempt position and will be paid on an hourly basis with overtime paid in accordance with state and federal law.

JOB SUMMARY

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. 


CORE WORK ACTIVITIES 
Managing Housekeeping Operations and Budgets

  • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
  • Inspects guestrooms on a daily basis.  
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.  
  • Inventories stock to ensure adequate supplies.
  • Supports and supervises an effective inspection program for all guestrooms and public space.
  • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.  
  • Ensures all employees have proper supplies, equipment and uniforms.
  • Communicates areas that need attention to staff and follows up to ensure understanding.
  • Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.  
  • Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.  

 

Conducting Human Resources Activities

  • Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.  
  • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them.  
  • Schedules employees to business demands and for tracks employee time and attendance.  
  • Ensures employees understand expectations and parameters.  
  • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
  • Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.  
  • Observes service behaviors of employees and provides feedback to individuals.  
  • Ensures employee recognition is taking place on all shifts.  
  • Participates in an on-going employee recognition program.  
  • Solicits employee feedback, utilizes an --open door-- policy, and reviews employee satisfaction results to identify and address employee problems or concerns.  
  • Participates in employee progressive discipline procedures.  
  • Celebrates successes and publicly recognizes the contributions of team members.  

 

Ensuring Exceptional Customer Service

  • Sets a positive example for guest relations.  
  • Participates in the development and implementation of corrective action plans to improve guest satisfaction.  
  • Empowers employees to provide excellent customer service.  
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.  
  • Responds to and handles guest problems and complaints.  
  • Strives to improve service performance.    


Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
 

CANDIDATE PROFILE

Education and Experience  

  • High school diploma or GED; 2 years' experience in the housekeeping or related professional area. 

 

Relocation Assistance Available

The hourly rate of pay for this position is $27.50.

 

This company is an equal opportunity employer.

frnch1

  • Housekeeper

    4 months ago

    South Lake Tahoe, United States Hilton Grand Vacations Full time

    Now Offering Daily Pay * If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you. We have a fun, encouraging culture with top-notch training and benefits.As a housekeeper you will perform various hotel housekeeping services to maintain clean guest rooms according to established...

  • Housekeeping Team Member

    2 weeks ago

    South Lake Tahoe, California, United States Aimbridge Hospitality Full time

    Hotel Housekeeping RoleIn this role, you will be responsible for maintaining the cleanliness and appearance of our hotel's public areas. This includes cleaning floors, shampooing carpets, and performing other tasks as assigned by your supervisor.Duties and Responsibilities:Clean and maintain public areas, including floors, carpets, and furnitureShampoo...

  • Housekeeping Operations Manager

    2 weeks ago

    South Browning, Montana, United States Pursuit Collection Full time

    Job Summary: We are seeking a highly skilled and experienced Housekeeping Operations Manager to join our team at Pursuit Collection. The successful candidate will be responsible for leading all aspects of housekeeping operations, ensuring that our guests have a welcoming and refreshing stay possible.About the Role:Manage all aspects of housekeeping...

  • Housekeeping Manager

    7 months ago

    Lake Geneva, United States Grand Geneva Resort Full time

    Description If you desire to put your years of leadership skills and experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits.We are in search of a Housekeeping Manager to join our Grand team at our 1,300 acre Grand Geneva Resort &...

  • Housekeeping Manager

    2 weeks ago

    South Browning, Montana, United States Pursuit Collection Full time

    Job Description:This is a full-time opportunity to join our team as a Housekeeping Manager.Overview:Pursuit Collection is a dynamic company that prides itself on providing exceptional guest experiences. We are seeking a skilled and experienced Housekeeping Manager to lead our housekeeping team in delivering top-notch cleanliness and service...

  • Management Trainee

    3 weeks ago

    South Lake Tahoe, United States Marriott Vacations Worldwide Full time

    Hourly Rate: $26.20Pay: $26.20This is a non-exempt position and will be paid on an hourly basis with overtime paid in accordance with state and federal law. Resort Operations: Management Development Program Our CompanyMarriott Vacations Worldwide offers flexible vacation programs, giving customers the ability to choose the style of vacationing that suits...

  • Director of Services

    6 hours ago

    South Lake Tahoe, United States Marriott Full time

    Additional InformationJob Number24215940Job CategoryHousekeeping & LaundryLocationMarriott's Timber Lodge, 4100 Lake Tahoe Boulevard, South Lake Tahoe, California, United States, 96150VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type ManagementAdditional Information: This hotel is owned and operated by an independent franchisee, Marriott Vacations...

  • Management Development Specialist

    2 weeks ago

    South Lake Tahoe, California, United States Marriott Vacations Worldwide Full time

    Resort Operations Career PathThe Management Development Program at Marriott Vacations Worldwide offers a unique opportunity to develop leadership skills and gain operational expertise in resort operations. As a Management Trainee, you will participate in a 12-month program rotating through multiple departments to ensure a comprehensive understanding of...

  • Housekeeper

    5 months ago

    Lake Oswego, United States Fairfield by Marriott Full time

    FULL TIME / PART TIME / FLEXIBLE SCHEDULINGHiring and training immediately!We are looking for a housekeeper to help maintain our guest rooms and common areas.Our housekeepers are responsible for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Duties include delivering...

  • Housekeeper

    6 months ago

    Lake Oswego, United States Fairfield by Marriott Full time

    FULL TIME / PART TIME / FLEXIBLE SCHEDULING Hiring and training immediately! We are looking for a housekeeper to help maintain our guest rooms and common areas. Our housekeepers are responsible for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Duties include...

  • Housekeeper Full

    3 months ago

    Budd Lake, United States Extended Stay Full time

    Extended Stay - 71 International Dr. South [Room Attendant / Cleaner] As a Housekeeper at Extended Stay, you'll: Clean assigned guest rooms following company standards, policies and procedures; Stock carts and cart rooms if necessary or directed by management; Report all maintenance issues and any guest property that may be left in the room directly to the...

  • Housekeeping Supervisor

    2 weeks ago

    Lake Park, United States Amrit Ocean Resort & Residences Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Housekeeping Attendant

    21 hours ago

    South Hill, Virginia, United States Holiday Inn Express & Suites South Hill Full time

    We are a reputable hotel in the South Hill area seeking a meticulous and organized housekeeper to provide exceptional cleaning services to our guests. This role involves performing various tasks such as making beds, vacuuming, mopping, restocking toiletries, washing, and ironing linens, as well as maintaining common areas like the lobby and public...

  • Housekeeping Aide

    5 days ago

    South Hill, United States Holiday Inn Express & Suites South Hill Full time

    DescriptionWe're a highly-regarded property in our area looking for a motivated, organized housekeeper to join our team. Your mission is to provide an exceptional experience to every guest who stays with us. Cleaning duties will include making beds, vacuuming and mopping, restocking toiletries, washing and ironing sheets, and other general tasks. If cleaning...

  • Housekeeper

    6 months ago

    South Sioux City, United States South Sioux City Marriott Riverfront Full time

    South Sioux City Marriott Riverfront is currently seeking an individual to fill our Full-Time Housekeeping position. Job Summary: Manages the operation of the housekeeping and laundry departments to ensure orderly and attractive conditions in the hotel. Promotes an atmosphere of cleanliness and superior customer care for hotel guests. Responsibilities ...

  • Housekeeper

    1 month ago

    South Sioux City, United States South Sioux City Marriott Riverfront Full time

    South Sioux City Marriott Riverfront is currently seeking an individual to fill our Full-Time Housekeeping position.   Job Summary: Manages the operation of the housekeeping and laundry departments to ensure orderly and attractive conditions in the hotel. Promotes an atmosphere of cleanliness and superior customer care for hotel guests. Responsibilities...

  • Housekeeping Aide

    4 days ago

    South Hill, United States Holiday Inn Express & Suites South Hill Full time

    Description We're a highly-regarded property in our area looking for a motivated, organized housekeeper to join our team. Your mission is to provide an exceptional experience to every guest who stays with us. Cleaning duties will include making beds, vacuuming and mopping, restocking toiletries, washing and ironing sheets, and other general tasks. If...

  • Housekeeping PT

    1 month ago

    South Bend, United States Flaherty & Collins Properties Full time

    Job DetailsJob Location Castle Point - SOUTH BEND, IN Position Type Part Time Salary Range $16.00 - $17.00 Hourly Job Shift Day Job Category Installation - Maint - Repair Housekeeping PTHousekeeping Part-Time Location: Castle Point - South Bend, IN Primary ResponsibilitiesCleans all common areas, and make-ready apart homes. Vacuums, dust, and sweeps all...

  • Hotel Housekeeper

    2 months ago

    Devils Lake, United States Sleep Inn & Suites Full time

    DescriptionWe're in search of a housekeeper to ensure guest satisfaction during their stay with us. Responsibilities include cleaning guest rooms, restrooms, and common areas, making beds, doing laundry, ironing sheets, and other general cleaning duties as assigned. The ideal candidate is a cleaning enthusiast, a team-player, and a highly-organized...

  • Hotel Housekeeper

    2 months ago

    Spring Lake, United States Comfort Inn Pinehurst Full time

    Description We're a highly-regarded property in our area looking for a motivated, organized housekeeper to join our team. Your mission is to provide an exceptional experience to every guest who stays with us. Cleaning duties will include making beds, vacuuming and mopping, restocking toiletries, washing and ironing sheets, and other general tasks. If...