Brand Standards, Guest Experience

4 weeks ago


Oklahoma City, United States Ecolab Full time

Ecolab is seeking a Brand Protection Advisor to join its EcoSure division, an industry leader in brand protection programs, to drive operational excellence and help our clients grow their business. Our associates are valued experts in brand standards, guest experience, food safety, public health, workplace safety, and product quality. EcoSure clients include top brands in the hospitality industry including foodservice and hotels, as well as convenience stores, facilities, and long-term care. As a Brand Protection Advisor you will provide best-in-class, comprehensive on-site visits, and provide teaching and coaching to help our clients maintain the highest standards.

What’s in it For You

  • The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
  • The ability to make an impact and shape your career with a company that is passionate about growth and that can provide a long-term career path in operations, training, sales, or leadership
  • The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
  • Comprehensive benefits package starting day 1 of employment including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, tuition reimbursement and more
  • Paid training program that includes job shadowing, e-learning modules, structured field activities, and customized classroom-style training
  • Company-paid vehicle for business and personal use, where applicable
  • Plan and manage your schedule in an independent work environment
  • Be part of a company that values a culture of safety that includes top-notch safety training and personal protective equipment

What You Will Do

  • Conduct a variety of brand protection visits at client locations using a foundation of consulting, coaching, and training to meet the unique expectations and program requirements of the clients and help protect their brand and delight their guests
  • Adhere to HIPPA guidelines (where applicable) while completing operational visits within hotels, restaurants, convenience stores, the education sector, healthcare and senior living facilities by interacting with staff and residents
  • Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership
  • Partner with other EcoSure and Ecolab teams to solve client challenges
  • Complete a budgeted number of visits each week, delivering an exceptional client experience
  • Utilize a tablet, Microsoft Suite, and Customer Relationship Management (CRM) technology to ensure efficient planning and perform essential job functions
  • Support the growth initiatives of our company and our clients

Position Details

  • Candidate must reside within a commutable distance of: Northern Oklahoma City, OK
  • Percent of overnight travel required: Up to 25%
  • Position requires the ability to work occasional evenings, weekends, and overtime as business needs dictate

Minimum Qualifications

  • High school diploma and 2 years of hospitality industry-related experience
  • Position requires a current and valid Driver’s License
  • No Immigration Sponsorship available

Physical Demands

  • Position requires the ability to be around, touch and potentially consume food made from or with animal products and/or top allergens
  • Position requires the ability to lift and carry 25 pounds
  • Position requires the ability to inspect client playgrounds by climbing, crawling in tight areas and going down tube slides
  • Essential duties of the position include bending, squatting, shifting and adjusting movement to assess areas low to the ground and above the head
  • Position requires the ability to stand and walk for extended periods of time in client locations
  • Position requires the ability to drive and/or fly to client locations as needed
  • Drive a company-paid vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)

Preferred Qualifications

  • Bachelor’s degree in culinary, hospitality or business field
  • Multilingual (Spanish & French preferred)
  • High-level customer service and advanced consultative skills
  • Ability to work well under pressure, juggle tasks and work efficiently against deadlines
  • Strong planning and organizational skills and high attention to detail
  • Ability to work effectively without supervision, show initiative, good judgment, and superior decision-making and problem-solving skills

EcoSure, the brand protection division of Ecolab, partners with global brands to create an end-to-end brand protection strategy. Through a collaborative approach to assessments, coaching and industry best practices, we create a unique program that encompasses the critical components of any operation. The results are real-time insights and actionable steps that mitigate brand risk and optimize guest experience.

Benefits 

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. 

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. 

Covid-19 Vaccine Notice

Due to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. 

 

Americans with Disabilities Act (ADA) 

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.  


Our Commitment to Diversity and Inclusion
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.



  • Oklahoma City, Oklahoma, United States Ecolab Full time

    Ecolab is seeking a Brand Protection Advisor to join its EcoSure division, an industry leader in brand protection programs, to drive operational excellence and help our clients grow their business. Our associates are valued experts in brand standards, guest experience, food safety, public health, workplace safety, and product quality. EcoSure clients include...


  • Oklahoma City, Oklahoma, United States Ecolab Full time

    Ecolab is seeking a Brand Protection Advisor to join its EcoSure division, an industry leader in brand protection programs, to drive operational excellence and help our clients grow their business. Our associates are valued experts in brand standards, guest experience, food safety, public health, workplace safety, and product quality. EcoSure clients include...


  • Oklahoma City, United States Ecolab Full time

    Ecolab is seeking a Brand Protection Advisor to join its EcoSure division, an industry leader in brand protection programs, to drive operational excellence and help our clients grow their business. Our associates are valued experts in brand standards, guest experience, food safety, public health, workplace safety, and product quality. EcoSure clients include...


  • Jersey City, United States Cava Full time

    Now Hiring Guest Experience Managers! CAVA is a fast-growing culinary brand with over 70 fast-casual restaurants and a packaged goods line dedicated to fresh, Mediterranean-inspired, better-for-you cuisine. Our mission is to fuel full lives through a bold and innovative food culture. From our restaurants to our Support Center, CAVA team members foster a...


  • Jersey City, United States Cava Full time

    Now Hiring Guest Experience Managers! CAVA is a fast-growing culinary brand with over 70 fast-casual restaurants and a packaged goods line dedicated to fresh, Mediterranean-inspired, better-for-you cuisine. Our mission is to fuel full lives through a bold and innovative food culture. From our restaurants to our Support Center, CAVA team members foster a...


  • Kansas City, United States Marriott International Full time

    Job Number 24076744 Job Category Rooms & Guest Services Operations Location The Westin Kansas City at Crown Center, 1 E Pershing Rd, Kansas City, Missouri, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and...


  • Kansas City, United States Marriott International Full time

    Job Number 24076744 Job Category Rooms & Guest Services Operations Location The Westin Kansas City at Crown Center, 1 E Pershing Rd, Kansas City, Missouri, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and...


  • Kansas City, Missouri, United States The Westin Kansas City at Crown Center Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Westin Kansas City at Crown Center, 1 E Pershing Rd, Kansas City, Missouri, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to...


  • Kansas City, Missouri, United States The Westin Kansas City at Crown Center Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Westin Kansas City at Crown Center, 1 E Pershing Rd, Kansas City, Missouri, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to...

  • Brand Ambassador

    3 weeks ago


    Oklahoma City, United States Main Event Entertainment Full time

    Job Description: At Main Event, our Brand Ambassadors play an important role because they are the first and last person the Guest sees on every visit! As a Brand Ambassador, you assist in helping our Guests tailor their FUN experience by advising and answering questions on various activities and directing them to their activities! You're also dedicated to...


  • Kansas City, United States Marriott International Inc Full time

    Job Number 24076744 Job Category Rooms & Guest Services Operations Location The Westin Kansas City at Crown Center, 1 E Pershing Rd, Kansas City, Missouri, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a smooth check-in and check-out....


  • Orange City, United States Marriott International Inc Full time

    Additional Information Pay: $18.00/hour, Overnight ShiftJob Number 24094475Job Category Rooms & Guest Services OperationsLocation JW Marriott Orlando Bonnet Creek Resort & Spa, 14900 Chelonia Parkway, Orlando, Florida, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs arent just...


  • Ellicott City, United States Dash In Full time

    **Join the Dash** **In** **Team as our Guest Experience Manager!** Are you ready to join a team that's all about making greatness happen? Dash In, a proud division of the Wills Group family of brands, is now Great Place to Work Certified and Fortune's Best Workplace in Retail, and we’re on the lookout for a business-oriented, people-driven, passionate...


  • Oklahoma City, United States McDonald's Full time

    McDonald's - 4502 SE 29TH ST [Restaurant Shift Lead] As a Guest Experience Lead at McDonald's, you'll: Greet guests and communicate with them while ordering; Offer help with using the ordering kiosks; Offer assistance to those in need of some extra hands; Check with them once they have their food to make sure theyre satisfied; Communicate with the restaurant...


  • Atlantic City, United States Marriott International Full time

    Additional Information Part Time, Swing Guest Experience Expert Job Number 24068316 Job Category Rooms & Guest Services Operations Location Sheraton Atlantic City Convention Center Hotel, Two Convention Boulevard, Atlantic City, New Jersey, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type...


  • Atlantic City, United States Marriott International Full time

    Additional Information Part Time, Swing Guest Experience Expert Job Number 24068316 Job Category Rooms & Guest Services Operations Location Sheraton Atlantic City Convention Center Hotel, Two Convention Boulevard, Atlantic City, New Jersey, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type...


  • Atlantic City, United States Marriott International Full time

    Additional Information Swing Shift Job Number 24077975 Job Category Rooms & Guest Services Operations Location Sheraton Atlantic City Convention Center Hotel, Two Convention Boulevard, Atlantic City, New Jersey, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs...


  • Atlantic City, United States Marriott International Full time

    Additional Information Swing Shift Job Number 24077975 Job Category Rooms & Guest Services Operations Location Sheraton Atlantic City Convention Center Hotel, Two Convention Boulevard, Atlantic City, New Jersey, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs...


  • Atlantic City, United States Marriott International Inc Full time

    Job DescriptionPOSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do...

  • Guest Experience Lead

    4 weeks ago


    Oklahoma City, United States McDonald's Full time

    Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU. PERKS & BENEFITS: Competitive pay starting at$12.25/ hour plus cash incentives Employee discounts and free meals Paid sick leave and/or paid time off Tuition reimbursement and/or educational assistance Training and...