Claims Service Representative 3

2 weeks ago


Long Beach, United States Automobile Club of Southern California Full time
Claims Service Representative 3 - Medpay

WHAT YOU’LL DO:

When you join the Automobile Club of Southern California as a Medicare Representative, you're bringing your expertise to a best-in-class organization that is focused on delivering quality service to our members. As a Representative within our Medicare department you will:

  • Achieve/Exceed set productivity and quality standards

  • Maintain accurate records and files as required

  • Develop leads with CMS and Medicare Advantage Plans to determine No-Fault and Liability lien amounts

  • Prepare and submit correspondence such as letters, emails, faxes, online inquiries, appeals, adjustments, and reports

  • Maintain regular contact with necessary parties regarding claims status including insureds, claimants, attorneys, and claims adjusters

  • Design queries, compile data, and generate reports in MS Excel • Actively support other team members and the achievement of team objectives

  • Comply with federal and state laws, company and department policies and procedures • Identify potential process improvements and make recommendations to Manager

WHAT YOU’LL BRING:

  • Bachelor's (4 year) degree preferred or equivalent combination of education and experience.

  • No prior claims experience required.

  • Knowledge of terminologies for insurance regulations/coverage

  • •Knowledge of Medicare guidelines and procedures

  • •Proficiency with Microsoft Office.

  • Strong organizational skills.

  • Strong oral and written communication skills.

  • Strong interpersonal skills.

  • Reasonable logical abilities to define problems, collect data, establish facts, and draw valid conclusions

  • Creating members for life by exceeding our members' expectations through valuable products and legendary service.

The starting pay range for this position is:

$34.14 - $45.52

Additionally, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

.

Remarkable benefits:
•    Health coverage for medical, dental, vision
•    401(K) saving plan with company match AND Pension
•    Tuition assistance
•    PTO for community volunteer programs
•    Wellness program
•    Employee discounts

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.



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