Senior Training Facilitator

2 weeks ago

Dallas, United States Stellantis Financial Services US Full time

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citro n, Dodge, DS Automobiles, Fiat, Jeep , Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

The Sr. Facilitator is responsible for leading daily operations, making significant improvements to working methods, and providing mentorship, guidance, and advanced training to lower-level facilitators. This role will address difficult and non-routine challenges, influence practices and procedures outside the department, and have a substantial impact on achieving operational targets within the job family.

Essential Duties and Responsibilities:

  • Deliver training sessions, workshops, and on-the-job training at an expert level, demonstrating unparalleled proficiency in content delivery and engagement.
  • Lead the development of training materials, manuals, and presentations, introducing innovative approaches and staying at the forefront of industry best practices.
  • Collaborate with leadership to set strategic and long-term training goals, aligning them with organizational objectives and measuring their impact on business outcomes.
  • Pioneer advanced instructional design techniques and learning strategies to create transformative learning experiences, setting industry standards for excellence.
  • Tackle complex and non-routine challenges during training sessions, drawing upon extensive experience and expertise to find innovative solutions.
  • Leverage your expertise to influence practices and procedures outside the department, collaborating with senior stakeholders to drive organizational change and improvement.
  • Stay at the forefront of technology and e-learning trends, incorporating emerging tools and platforms into training programs for maximum impact.
  • Other duties maybe assigned.

Qualifications and Competencies: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience:

  • Minimum 7 years experience in facilitation.
  • Minimum 2 years as a Sr. Facilitation.

Education:

  • High school diploma and or/GED.

Skills Required:

  • Exceptional ability to deliver complex training sessions, workshops, and on-the-job training, demonstrating unparalleled expertise in content delivery and engagement.
  • Expert-level mentorship and coaching skills, providing tailored guidance, feedback, and opportunities for professional growth to junior facilitators.
  • Mastery in addressing highly complex and non-routine challenges during training sessions, utilizing extensive experience and expertise to find innovative solutions.
  • Proficiency in advanced data analytics and reporting tools, providing deep insights and recommendations for continuous improvement of training outcomes.

Qualifications Preferred:

  • Education - Advanced training or certifications in human resources, talent development, or related fields preferred.

  • Experience Minimum of 3 years experience in the captive indirect auto finance industry, showcasing a deep understanding of industry-specific training needs and challenges.

  • Overtime required when applicable.
  • Travel 0-10% - as required.
  • Must have reliable transportation and live within a commutable distance to the following city: Dallas, TX

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Sitting for long periods of time, standing, walking, close vision for computer work, speaking, hearing, lift and/or move up to 10 lbs. Reasonable accommodation will be reviewed upon request.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

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