Applications Engineer/HVAC Technical Support

6 months ago


Westfield, United States Mestek, Inc Full time

Scope of Position:

Responsible for having a deep and technical understanding of Mestek designed controls, their associated HVAC products, our customers' applications, and for using this understanding to assist the MTI Controls Group by providing technical support, driving product definition, and taking the Company and its products to market. Also responsible for verifying proper control operation, maintaining product documentation, and extending the Company's competitive advantages through product and technical training.

 

Essential Duties and Responsibilities:

  • Provide technical support for customers and representatives
  • Maintain an expert level of product knowledge and application
  • Create and maintain operation manuals and application documentation
  • Collaborate with the Engineering team to identify issues and opportunities
  • Correct application issues with hands-on job site visits
  • Resolve customer application problems in a timely manner
  • Perform other similar or related duties as required or requested

Position Requirements:

  • College degree or a Tech School certificate in HVAC
  • Knowledge of the operation of HVAC products and applications
  • Familiarity with communication protocols commonly used in the HVAC industry (BACnet, LonWorks, Modbus, N2)
  • Experience with relay logic and analog control signals: 0-10V, 4-20mA
  • Ability to use computer software including Word, Excel, Outlook, and PowerPoint
  • Excellent interpersonal skills and the ability to collaborate with a diverse range of professionals
  • Ability and willingness to work directly with customers on resolution of complex technical issues
  • Well-organized and self-motivated with excellent analytical and communication skills
  • Excellent public speaking and presentation skills
  • Ability to travel nationally on an as-needed basis


  • Westfield, Massachusetts, United States Mestek, Inc Full time

    Job SummaryWe are seeking a highly skilled HVAC Technical Support Specialist to join our team at Mestek, Inc. As a key member of our technical support group, you will be responsible for providing expert-level technical support to our customers and internal teams.Key ResponsibilitiesProvide technical support for customers and representatives via phone, email,...


  • Westfield, Massachusetts, United States Mestek, Inc Full time

    Job SummaryWe are seeking a highly skilled HVAC Technical Support Specialist to join our team at Mestek, Inc. As a key member of our MTI Controls Group, you will be responsible for providing technical support, driving product definition, and taking our company and products to market.Key ResponsibilitiesProvide technical support to customers and...


  • Westfield, Massachusetts, United States Theoris Full time

    Job Title: Application Product EngineerAt Theoris, we're committed to fueling your career with challenging opportunities and a culture that fosters growth and development.About the Role:The Application Product Engineer is a key technical expert responsible for optimizing product systems for unique safety applications. With extensive knowledge of automotive...


  • Westfield, Massachusetts, United States Trident Consulting Full time

    Job Title: Refrigeration & HVAC SupervisorJob Summary: Trident Consulting is seeking a skilled Refrigeration & HVAC Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our clients' refrigeration and HVAC systems.Key Responsibilities:Obtain OSHA Level A Hazmat Certification within...

  • HVAC Apprentice

    3 weeks ago


    Westfield, United States JobGet Staffing Full time

    Embark on an extraordinary HVAC journey as an HVAC Apprentice - Helper at Sloderbeck Heating & Cooling in Westfield, IN! Are you ready to dive into the world of heating, ventilation, and air conditioning? If so, we're seeking ambitious individuals like you to join our team!As a full-time HVAC Apprentice - Helper, not only will you receive hands-on training...

  • HVAC Apprentice

    3 weeks ago


    Westfield, United States JobGet Staffing Full time

    Embark on an extraordinary HVAC journey as an HVAC Apprentice - Helper at Sloderbeck Heating & Cooling in Westfield, IN! Are you ready to dive into the world of heating, ventilation, and air conditioning? If so, we're seeking ambitious individuals like you to join our team!As a full-time HVAC Apprentice - Helper, not only will you receive hands-on training...


  • Westfield, United States Trident Consulting Full time

    Trident Consulting is seeking a " Refrigeration & HVAC Supervisor” for one of our clients in " Westfield, MA”. A global leader in business and technology services. Role: Refrigeration & HVAC Supervisor Location: Westfield, MA Type: Contra Job Description: -: Candidate will obtain OSHA Level A Hazmat Certification (Hours, Medical...


  • Westfield, United States Sloderbeck Heating & Cooling Full time

    Join the ranks of HVAC greatness as a full-time HVAC Installation Technician at Sloderbeck Heating & Cooling in Westfield, IN! We're seeking skilled professionals who crave a rewarding career, unbeatable benefits, and a chance to showcase their talents. Get ready to thrive in a dynamic environment, with competitive compensation and a team that feels like...


  • Westfield, Indiana, United States Sloderbeck Heating & Cooling Full time

    Job OverviewSloderbeck Heating & Cooling is seeking a skilled HVAC Installation Technician to join our team in Westfield, IN. As a full-time employee, you will have the opportunity to work with a top-tier team and develop your skills in HVAC installation.This position offers a competitive hourly rate of $20-$30, depending on experience, and includes...


  • Westfield, Indiana, United States Sloderbeck Heating & Cooling Full time

    Unlock Your HVAC PotentialEmbark on a rewarding career as an HVAC Apprentice - Helper at Sloderbeck Heating & Cooling. As a full-time HVAC Apprentice - Helper, you'll receive hands-on training and mentorship from industry experts, enjoying an attractive hourly pay range of $15 to $20, depending on experience, accompanied by great benefits and perks like an...


  • Westfield, United States Viega GmbH & Co. KG Full time

    Job-ID: 14398; Location(s): Field  This person needs to be based in or near San Francisco, CA.  Job Description Summary Responsible for providing technical support to field sales as directed by management; working closely with T20 Contractors and Key Engineering accounts, and internally with sales and product engineering teams to develop and...


  • Westfield Center, Ohio, United States ohio farmers insurance Full time

    Technical Support RepresentativeJob Summary: We are seeking a highly motivated and detail-oriented Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support to clients via...


  • Westfield Center, Ohio, United States ohio farmers insurance Full time

    Technical Support RepresentativeAt Ohio Farmers Insurance, we're seeking a skilled Technical Support Representative to join our team. As a key member of our IT department, you'll play a vital role in providing exceptional customer support and ensuring the smooth operation of our systems.Key Responsibilities:Provide technical support to internal and external...

  • Fire Alarm

    7 days ago


    Westfield, United States Liberty Personnel Services, Inc Full time

    Job DescriptionJob DescriptionFire Alarm - Sprinkler Design- Fire Protection System Designer Fire SuppressionOur client in the local area is actively seeking a Fire Sprinkler, Fire Protection, Fire Alarm, Fire Suppression System Designer with strong technical design experience and excellent communications skills.***Competitive compensation commensurate with...


  • Westfield Ter, United States Johnson Controls Full time

    What you will do:Do you have HVAC experience? We are looking for HVAC systems mechanics who have worked in light commercial and/or heavy commercial markets to join our team to work with the most advanced heavy commercial and industrial cutting-edge equipment. We provide factory certification through our Service Technical Academy (STA) with milestone...


  • Westfield, United States Aire Serv Full time

    Come Join Our Team as an Aire Serv Associate HVAC Service and Installation Technician!Are you passionate about HVAC and dedicated to making a positive impact on homeowners? At Aire Serv, a locally and family-owned business in Carmel, IN, we're redefining the HVAC industry by fostering genuine connections with our customers. We're looking for skilled...


  • Westfield, Indiana, United States Carrington Mortgage Holdings Full time

    Job SummaryWe are seeking a highly skilled Desktop Support Technician to join our team at Carrington Mortgage Holdings. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our desktop systems, ensuring they are running smoothly and efficiently.Key ResponsibilitiesProvide technical support and...


  • Westfield, Indiana, United States Carrington Full time

    Job SummaryCarrington is seeking a skilled Desktop Support Technician to join our team. As a Desktop Support Technician, you will be responsible for installing, updating, and repairing personal computer hardware and software systems. You will also recommend, maintain, and implement desktop solutions in support of organizational business needs.Key...


  • Westfield, Indiana, United States Theoris Full time

    Job Title: Product EngineerTheoris is seeking an experienced Product Engineer to join their growing team. This individual will be responsible for the full product development life cycle for manufactured safety products, with a focus on new product development.Key Responsibilities:Design and develop pyrotechnic airbag modules and pretensioning systemsProvide...

  • Process Engineer

    4 weeks ago


    Westfield, Massachusetts, United States Kinetic Engine Systems Full time

    Process Engineer Job DescriptionKinetic Engine Systems is seeking a highly skilled Process Engineer to join our team. As a Process Engineer, you will be responsible for designing, operating, and implementing manufacturing operations to ensure efficiency, cost-effectiveness, and sustainability.Key Responsibilities:Develop and implement process designs to...