Assistant Manager

4 months ago


Falls Church, United States Marriott Full time
Job Number 24108894
Job Category Rooms & Guest Services Operations
Location Falls Church Marriott Fairview Park, 3111 Fairview Park Drive, Falls Church, Virginia, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

 

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area.

 

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

• Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

• Runs and reviews critical information contained in room operations reports.

• Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

• Operates all department equipment as necessary and reporting malfunctions.

• Ensures employees have the proper supplies and uniforms.

• Understands night audit procedures and being able to comprehend and utilize reports as necessary.

• Understands and complies with loss prevention policies and procedures.

• Communicates performance expectations employees in accordance with job descriptions for each position.

• Handles employee questions and concerns.

• Effectively schedules employees to business demands and tracks employee time and attendance.

 

Contributing Information to Support Managing to Budget

• Supervises same day selling procedures to maximize room revenue and property occupancy.

• Verifies accuracy of room rates to maximize revenue opportunities

• Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

• Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

• Understands the impact of Room Operations on the overall property financial goals and objectives.

 

Providing for and Managing the Guest Experience

• Assists in the investigation of employee and guest accidents.

• Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

• Assists in the review of comment cards and guest satisfaction results with employees.

 

The hourly pay range for this position is $26.44 to $30.29. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits.  Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. 

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.   JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.


  • Falls Church, Virginia, United States The Reisner Group Full time

    Assistant Store Manager Job DescriptionThe Reisner Group is seeking a highly skilled and motivated Assistant Store Manager to join our team. As an Assistant Store Manager, you will play a key role in ensuring the smooth operation of our grocery store.Key Responsibilities:Unload trucks and restock merchandise on shelves promptlyFill in for Store Manager...


  • Falls Church, United States HITT Contracting Full time

    Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT. Assistant Safety ManagerJob Description: The Assistant Safety Manager...


  • Falls Church, United States HITT Contracting Full time

    The Assistant Preconstruction Manager reports to the Preconstruction Manager and the Senior Preconstruction Manager and is responsible in assisting with Preconstruction services from initial intent through construction documents for assigned projects. The Assistant Preconstruction Manager must have proficient knowledge of the construction divisions and be...


  • Falls Church, United States HITT Contracting, Inc Full time

    Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT.Assistant Preconstruction ManagerJob Description:The Assistant...


  • Falls Church, Virginia, United States Balfour Beatty US Full time

    About the RoleBalfour Beatty US is seeking a highly motivated and detail-oriented Project Engineer to join our team in Falls Church, VA. As an entry-level position, this role will assist the Project Manager and Sr. Project Engineer in the planning and daily execution of construction projects.Key ResponsibilitiesMaintain project schedules and budgets to...


  • Falls Church, United States HITT Contracting Full time

    Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITTAssistant Preconstruction ManagerJob Description:The Assistant...


  • Falls Church, United States HITT Contracting Full time

    Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT. Assistant Preconstruction ManagerJob Description: The Assistant...


  • Falls Church, Virginia, United States HITT Contracting, Inc Full time

    Job Title: Assistant Preconstruction ManagerWe are seeking a highly skilled Assistant Preconstruction Manager to join our team at HITT Contracting, Inc. This role will be responsible for assisting with preconstruction services from initial intent through construction documents for assigned projects.Key Responsibilities:Provide preconstruction services to...


  • Falls Church, Virginia, United States Arby's Full time

    Arby's Assistant General Manager OpportunityAs a key member of our Arby's team, you will play a vital role in creating a positive work environment and exceptional dining experience for our guests. Your leadership skills will be crucial in developing, motivating, and caring for your team members.We are seeking a highly skilled and experienced individual to...


  • Falls Church, United States New Editions Consulting, Inc. Full time

    New Editions Consulting, Inc., a government consulting firm, seeks a Senior Analyst with expertise in providing technical assistance to clients, states, and grantees. Technical assistance includes assisting entities to implement programs in accordance with government regulations, rules, and policies focused on disability, aging and health services. New...


  • Falls Church, United States Onelife Fitness Full time

    ** Assistant General Manager - Sales** **Job Category****:** Management **Requisition Number****:** ASSIS12249 Showing 1 location **Job Details** **Description** **Summary Objective**: The Assistant General Manager, along with the General Manager, leads and manages membership sales generation and ensures all club operations are consistent with US Fitness...

  • Assistant Manager

    4 months ago


    Falls Church, United States Marriott Full time

    Job Number 24108894Job Category Rooms & Guest Services OperationsLocation Falls Church Marriott Fairview Park, 3111 Fairview Park Drive, Falls Church, Virginia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities of...


  • Falls Church, United States Goodwill Of Greater Washington Full time $65,000 - $80,000

    The Assistant Property Manager works closely with the Senior Director of Property and Project Management, landlords, contractors, maintenance technicians, and others to assist with managing all aspects of daily property operations for a growing portfolio that includes 21+ retail stores as well as donation centers, warehouses, charter school campuses, and a...


  • Falls Church, Virginia, United States Xcelerate Solutions Full time

    Job Summary:Xcelerate Solutions is seeking a highly skilled Program Management Office Assistant to support our regulatory, security, and industry practices. The ideal candidate will have a strong background in program and administrative support, with a minimum of eight years of experience handling sensitive customer information. Key Responsibilities:...


  • Wichita Falls, Texas, United States Mom to Virtual Assistant Full time

    Job OpportunityWe are seeking a skilled Virtual Assistant to join our team at Mom to Virtual Assistant. As a Virtual Assistant, you will be responsible for managing ads, outreach for brands and podcasts, and tracking and organizing receipts in a Google Sheet.Key Responsibilities:Manage and optimize ad campaigns to increase brand visibilityIdentify and reach...


  • Falls Church, United States HITT Contracting, Inc Full time

    Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT.Commercial Construction Assistant Project Manager - TechnologyJob...


  • Falls Church, United States HITT Contracting Full time

    Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT. Commercial Construction Assistant Project Manager - HospitalityJob...


  • Falls Church, United States Extra Space Storage Full time

    Job DescriptionJob DescriptionAs an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities.  Will work between multiple stores in the district.Bilingual Spanish/English speaking required.Extra...


  • Falls Church, United States HITT Contracting Full time

    Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT. Commercial Construction Assistant Project Manager - Base BuildingJob...


  • Falls Church, United States HITT Contracting Full time

    Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT. Commercial Construction Assistant Project Manager - Healthcare & Life...