Data Entry 4
3 weeks ago
PDS Defense, Inc
is seeking a Data Entry 4 in Cedar Rapids, IA.
Job Responsibilities:
Responsible for resolving basic customers' service and obtaining customers' names, addresses, and billing information, product numbers, and specifications of items to be purchasedApplies basic skills in the execution of existing procedures.Works under direct supervision to provide satisfactory and quality customer service.Obtains customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased.Keeps records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Performs duties related to overall customer service.Scans incoming customer documentation.Files completed Service Notifications with all Customer Documentation.Archives files.Data entry on shared data files.Monitor a Group Email and forward emails to the appropriate team to work.Printing Delivery documentationProvides support to sales team with regard to customer concerns..Consistently documents customer service needs to identify patterns and maintain quality.
Basic Qualifications:
Candidates for this role should possess an AA/AS degree with a minimum of 2 years of relevant experience.-
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