Sales Support Rotation Program

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together Consider the influence you can have on the quality of care for millions of people. Now, enhance that success with enthusiasm you can really fee. Great work is the product of solid purpose, conviction, and pride
- pride in your ability and your product.
UnitedHealth Group offers a portfolio of products through two distinct platforms: United HealthCare (health benefits) and Optum (health services). At United HealthCare Medicare & Retirement, we serve the fastest growing segment of our nation's population
- 50 and older. And we're doing it with an intense amount of dedication. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of our 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to strengthen our health care system.

We offer
a growth-based culture with extraordinary opportunities in our Early Careers Sales Support Rotational Program
- we succeed by staying true to our mission to make health care work effectively and efficiently for seniors. This is a full-time position and will be available starting June 9th, 2025UnitedHealth Group is not able to offer relocation assistance for this positionUnitedHealth Group is not able to offer visa sponsorship now or in the future for this positionProgram features:Participate in a sales support rotational program that will accelerate your career with a company that will help you learn new skills and foster your continued growthComplete two, six-month rotations outside of the Producer Help Desk in areas including but not limited to Marketing, Product, Sales Operations, Workforce Management, Benefits Operations and Business DevelopmentCollaborate with experienced professionals, mentors, and sales and sales support leadersBuild relationships within a close-knit community of peers involved in the sales support and sales rotational program to expand your networkPractical experience-based program in which participants are assigned projects in critical areas of the businessIn this role, you will actively apply AI tools and techniques within your functional area to drive efficiency, insights, and innovation. You will design, develop and deploy AI-powered solutions to address complex business challenges.

What You'll Do
Apply AI tools to solve business problems within your domainBuild and optimize prompts for analysis, reporting, and automationIntegrate AI into workflows (e.g., reporting, dashboards, operations processes)Analyze data using AI-enabled tools and generate insightsCollaborate with teams to identify opportunities for AI driven improvementsEnsure responsible and compliant use of AI solutionsPrimary

Responsibilities:
Participate in a 24-month Rotational Program that will provide a structured curriculum and on-the-job sessions that will expose you to broad skills, tools, and functional departments within the Sales & Distribution Organization. Along with training and a core role within the Producer Helpdesk Sales Support organization, you will also experience two, six month rotations fully submerged within a different part of the organization. From this, you will:Gain industry knowledgeEnhance communication and presentation skillsReview reporting practices and utilize analytical skillsLearn and understand different work stylesFormalize individual development plansLearn and live our corporate culture and valuesAccess a very comprehensive repository of online self-development tools and resourcesSales Support Representatives are Sales Agent champions who address sales support, product, content, and technical needs through a variety of activities:Build Agent sales success and loyalty through timely and effective interaction resolution, which includes; sales interaction support, resource navigation, managing escalations, engaging appropriate resources as needed to drive sales transaction completionProvide interaction resolution updates using effective oral and written communicationInteract with Sales Agents regularly via various communication channels; those channels may include inbound calls, inbound chats, inbound e-mails, or outbound calls as driven by business needOther duties and projects needed and assigned by business managementYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required

Qualifications:
Currently in final year of obtaining a Bach