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Procedures & Testing Associate
3 months ago
Procedure & Testing Associate for Chick-fil-A Corporate Menu Items, College Park, GA 30349
Onsite in College Park
Pay Range: $30 - $33/hr. W2
Job Description:
This role will serve as the Procedures & Testing SME for international. This person will provide direction for procedural development and testing as it relates to Restaurant menu, recipes, recipe items and such.
This role will draft product procedures as needed by converting recipes and methods into repeatable procedures suitable for mass duplication for international restaurants. This will involve working with Culinary & Commercialization to develop the procedures and validating procedural accuracy through testing and supplying recipe yield data to cross functional partners. This position will provide Training all the information needed to convert draft procedures into training materials and assist with evaluating procedures prior to translation. This person will serve as the Procedures & Testing SME on all international menu related project teams requiring organizational influence and having autonomy in decision making in order to maintain project deliverables and meet deadlines.
This individual will also be responsible for assisting with the development and management of food specifications with suppliers as needed. This includes working with Culinary & Commercialization, Supplier Quality & Safety and suppliers to develop specifications and maintain revision control.
This individual will lead Procedures & Testing procedural testing initiatives including resources and equipment needed as well as testing design, execution, and reporting.
This role is identified as a contractor role.
Role Responsibilities
- Serves as Procedures & Testing SME on all international menu related project teams
Provides input for project scopes
Participates in all project meetings
Influences project decision making
Communicates to the Menu Services team project status and needs
Ensures all Procedures & Testing tasks meet project timelines
- Leads procedural testing support:
Supports specification development internal testing as SME
Executes packaging design testing
Validates equipment design testing
Coordinates sensory testing
Documents all testing data
- Develops and improves product procedures:
Converts a culinary recipe into a repeatable industrial procedure suitable for mass duplication
Supplies cross functional partners with recipe yield data for cost control and nutrition.
Provides Operations with quality requirements for menu items
Documents all methods and keeps documents up-to-date
- Provide training department with all information needed to convert draft procedures into training materials of various formats:
Leads demonstrations and walk-throughs
Reviews and approves current procedures modified for international restaurants prior to translation to different languages.
Coordinates development of end product characteristics
Role Details
Location Support Center - Atlanta, GA
In- Person Role- Must be Local
40 hours a week
Minimum Qualifications
Required years of experience At least 3 years of relevant work experience in R&D, quality, manufacturing, or food service
Required education Bachelors degree
Other required qualifications Proven track record of excellence in communication, leadership, problem solving, and analytical skills
In-depth project management experience
Proven ability to influence key stakeholders along the project decision track and across multiple areas of the organization
Ability to raise, manage, and mitigate project issues and risks
Proven success in multi-tasking and managing multiple projects simultaneously
Experience in supporting the work of multiple leaders
Proficiency in Microsoft Office and/or Apple computer software applications
Experience in designing and testing processes
CFA restaurant or restaurant experience is a plus
Preferred Qualifications
Preferred years of experience 5 years
Preferred education Bachelor of Food Science or other technical discipline
Other preferred qualifications Experience in food, analytical and/or microbiology laboratory
Training in statistical process control
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