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Full Time

3 months ago

Fort Myers, United States Lee Health Full time

Location:All locations

Department:Lee Physician Group, Outpatient Registration, Rehab, and Home Health

Work Type:Full Time

Shift: Various /6:30:00 AM to 7:00:00 PM (Schedules Vary based on location)

Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour

Summary

Having a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5% retirement match and college tuition reimbursement after 90 Days with Lee), career growth, work/life balance, and a market competitive salary.This posting is for all Customer Service Rep roles. We will review schedules and locations during HR phone interview.Medical office experience is highly preferred.These roles are in a front end medical office IN PERSON role.

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

RequirementsEducational RequirementsDegree/Diploma ObtainedProgram of StudyRequired/
Preferredand/orHigh School Diploma or EquivalentRequiredExperience RequirementsMinimum Years RequiredArea of ExperienceRequired/
Preferredand/orLess than 1 YearClerical/AdministrativeRequiredandInsurancePreferredorCustomer ServicePreferredAdditional Requirements

1-2 years prior experience required for Lee Health Solutions.

State of Florida Licensure RequirementsLicensesRequired/
Preferredand/orNot RequiredCertifications/Registration RequirementsCertificates/RegistrationsRequired/
Preferredand/orAdditional Requirements

Basic Life Support (BLS) may be required at some locations within 90 days of hire.

US:FL:Fort Myers