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Kronos Business analyst
4 weeks ago
ASSYST is seeking a Experienced Business Analyst/Training Developer/Training Delivery Contractor for Timekeeping and Scheduling Upgrade (Dimensions).
Job Title: Kronos Business analyst/Instructional designers
Location: Rockville, MD
Duration: 12+ Months
Roles & Responsibilities:
- Develop subject matter expertise in specific timekeeping and scheduling functional areas to support effective communications, training, and organizational realignment.
- Develop training plans and schedules in coordination with the project team and vendor.
- Create visually clear and impactful business process documentation related to employee scheduling and timekeeping while demonstrating system functionality to various user levels.
- Collaborate with the project team/functional subject matter experts to design strategic communications, internal marketing, and training materials.
- Create quick start guides, job aids, online training, videos, and other training materials as needed.
- Manage stakeholder expectations in coordination with the Configuration Manager and encourage positive behaviors in response to operational and organizational change.
- Create system-based training material using tools such as Camtasia and Adobe Captivate.
- Document new and existing processes and/or related issues in written form.
- Facilitate working sessions to gather information, identify gaps, and ensure project initiatives are achieved.
- Gather requirements, analyze processes, and recommend solutions.
- Communicate effectively (oral and written) with various levels of employees while maintaining a positive customer service focus.
- Establish strong and credible relationships with management and employees to build trust, collaboration, and integrity.
- Apply knowledge of organizational design, change management, and organizational development principles.
Required Skills:
- At least 5 years of system-based content development experience within applications, tools, and business processes.
- Demonstrated experience in organizational design, analysis, and employee engagement group facilitation.
- Proven ability to work independently in a fast-paced environment with multiple and changing priorities.
- Strong skills in fostering a team-oriented environment through effective communication, planning, and collaboration.
- Strong communication skills with all levels of management.
- Experience in consensus building with stakeholders, management, and employees at all levels.
- Attention to detail for performing analysis, process mapping, and documentation.
- Proficient in developing training curriculum and materials using multimedia tools such as Adobe Captivate, Camtasia, Word, PowerPoint, and web-based tools.
- Proficient in Microsoft Excel, Word, and automated email systems, such as Office 365.
- Experienced in Pro WFM (Dimensions) scheduling and timekeeping solutions.
- Knowledgeable in basic payroll program practices and procedures.
ASSYST is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.