See more Collapse

Bilingual (English/Spanish) Customer Service Representative

1 month ago

Waco, United States Intelogix Corporation Full time
OverviewInteLogix is seeking a Bilingual (English/Spanish) Customer Service Representative to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have excellent communication skills, problem solving abilities and a customer-focused mindset.Who we are:At InteLogix, we know that with the right support, people and clients have the power to progress in incredible ways. For over 65 years, InteLogix has been trusted by a diverse portfolio of clients to provide a full suite of contact center solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation.Whats the role about?If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for youIn this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.Are you energetic, enthusiastic with an engaging personality?Are you driven to deliver effective results while providing excellent customer service?Do you have extraordinary communication skills?Whats in it for YOU?Paid TrainingMedical, Dental, and Vision InsurancePaid Time OffEmployee DiscountsFull-time, non-seasonalCareer AdvancementEarly access to earned wages via PayActivAccess up to 50% of earned wages (capped at $500 per pay period)Salary Range: Up to $16.00/hour pay is determined by scope of responsibility within the role, your experience, location and other job related factorsLanguage differential provided - up to $1.00/hour in addition to base wageResponsibilitiesServe as the primary point of contact for customers via phoneMake outbound financial collection calls in addition to incoming calls from customers in an effort to persuade customers to make payments on past due accountsProvide exceptional customer service by addressing inquiries, resolving complaints and guiding customers through solutionsMaintain a thorough understanding of products, services and policies to effectively assist customersAccurately documentcustomer interactions and transactions across all tools/platformsCollaborate with other departments to resolve customer issues and escalate complex problems as necessaryStrive to exceed customer satisfactiongoals and performance metricsContinuously seek opportunities to improve the customer experience and streamline processesStay updated on product knowledge and industry trends to better assist customersAbility to work within the defined hours of operation with flexibility needed on weekends and holidaysSchedules rotate every 4 weeks, ability to swap with peers permitted upon approvalQualificationsWhat We Look for in a Candidate:Must be 18 years of age or olderHigh School Diploma or equivalentFluency in both English and SpanishAbility to remain engaged on the phone throughout the entirety of your shift with minimal to no distractionsPossess computer/technology savvywith the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phoneSuperb attendance, so you can be there when our customers need usAll job offers are contingent upon completion of drug screen and background check.

by Jobble

We have other current jobs related to this field that you can find below

  • Bilingual (English/Spanish) Customer Service Representative (Remote)

    3 weeks ago

    Waco, United States GC Services Full time

    Inte. Logix is seeking a Bilingual (English/ Spanish) Customer Service Representative to join our organization, remote.. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a po Customer Service Representative, Customer Service, English, Spanish, Bilingual, Customer Experience, Retail

  • Bilingual (English/Spanish) Customer Service Representative

    3 months ago

    Waco, United States Intelogix Corporation Full time

    Overview: InteLogix is seeking a Bilingual (English/Spanish) Customer Service Representative to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have excellent communication skills, problem solving abilities and a...

  • Bilingual (English/Spanish) Customer Service Representative (Remote)

    3 weeks ago

    Waco, United States Intelogix Corporation Full time

    Overview: InteLogix is seeking a Bilingual (English/Spanish) Customer Service Representative to join our organization, remote. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have excellent communication skills, problem solving...

  • Bilingual Account Manager

    3 weeks ago

    Waco, United States Staff My Agency Full time

    Cathy - State Farm Agency, located in Waco, TX has an immediate opening for a Bilingual (Spanish/English) Account Manager. Insurance experience is not required as we will train the right person with the right personality and skill set! We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable...

  • Bilingual Account Manager

    4 months ago

    Waco, United States Cathy Hammond - State Farm Agency Full time

    Job DescriptionJob Description Cathy - State Farm Agency, located in Waco, TX has an immediate opening for a Bilingual (Spanish/English) Account Manager. Insurance experience is not required as we will train the right person with the right personality and skill set! We seek an energetic professional interested in helping our business grow through value-based...

  • Bilingual Sales Support Specialist, Part-Time

    3 months ago

    Waco, United States Pure Energy Inc. Full time

    Job DescriptionJob DescriptionIntroduction:Join Pure Energy Inc., a customer-centric, Texas Owned/Operated solar energy installation business headquartered in San Antonio. We are rapidly expanding and seeking a dynamic Sales Support Specialist to join our growing team. If you are a like-minded individual with excellent communication skills in both English...

  • Customer Service Representative

    2 weeks ago

    Waco, Texas, United States Spherion Full time

    Spherion Waco is seeking a highly motivated and professional Customer Service Representative. This is an excellent opportunity for individuals passionate about delivering exceptional customer service and making a positive impact on our community.Perks and Benefits:Monday - Friday 8AM - 5PM schedulePay Rate is $18 per hourGET PAID WEEKLYMedical, Dental and...

  • Bilingual Personal Banker

    4 weeks ago

    Waco, United States First Convenience Bank Full time

    Under immediate direction, provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.* Follow the established policies in accordance with the bank and the supervisor's direction* Accountable for the personal achievement of monthly new account production as assigned by upper management*...

  • Bilingual Station Attendant

    3 months ago

    Waco, United States Tornado Bus Company Full time

    Job DescriptionJob DescriptionTornado Bus Company is currently looking for Bilingual Station Attendants ( Luggage Handlers). The following position performs the following functions within the confines of the Tornado bus terminal. This position reports to the Terminal Manager. Duties for this position include but are not limited to:Job...

  • Customer Service Representative

    9 hours ago

    Waco, United States Caliber Collision Repair Services Full time

    Service Center. Waco - Bagby Ave. Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to inter Customer Service Representative, Customer Service, Representative, Retail, Service

  • Customer Service Representative

    3 months ago

    Waco, United States GC Services Full time

    Inte. Logix is seeking a Customer Service Representative to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate Customer Service Representative, Customer Service, Customer Experience, Representative, Retail

  • Bilingual Agent Support Representative

    2 hours ago

    Waco, United States iA American Warranty Group, Inc. Full time

    Job Description American-Amicable is growing and we're adding customer service professionals to our Agent Support Team. As a member of this client-focused team, you will provide excellent customer service primarily on phone and chat communication with our field agent partners in English and Spanish. Your Day to Day Communicates with agents through inbound...

  • Bilingual Sales Support Specialist EnglishSpanish

    3 weeks ago

    Waco, United States Pure Energy Full time

    Introduction: Join Pure Energy Inc., a customer-centric, Texas Owned/Operated solar energy installation business headquartered in San Antonio. We are rapidly expanding and seeking a dynamic Sales Support Specialist to join our growing team. If you are a like-minded individual with excellent communication skills in both English and Spanish, and a passion for...

  • Customer Service Representative

    3 weeks ago

    Waco, United States GC Services Full time

    Inte. Logix is seeking a Customer Service Representative to join our organization, remote. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal c Customer Service Representative, Customer Service, Customer Experience, Representative, Remote, Retail

  • Bilingual HSE Field Specialist/Trainer

    2 weeks ago

    Waco, United States James Construction Group, LLC Full time

    Job DescriptionJob DescriptionWe are seeking a talented and experienced Bilingual Heavy Civil HSE Field Specialist/Trainer to join our team in Belton, TX. Candidates must be fluent in English and Spanish. A strong background in heavy civil construction specifically roadways and bridges preferred but not required.Job Description: This role will be primarily...

  • Bilingual HSE Field Specialist/Trainer

    3 months ago

    Waco, United States James Construction Group, LLC Full time

    Job DescriptionJob DescriptionWe are seeking a talented and experienced Bilingual Heavy Civil HSE Field Specialist/Trainer to join our team in Belton, TX. Candidates must be fluent in English and Spanish. A strong background in heavy civil construction specifically roadways and bridges preferred but not required.Job Description: This role will be primarily...

  • Customer Service Representative

    2 months ago

    Waco, United States Lochridge Priest Home Services Full time

    Overview: Looking to TRADE UP to a better opportunity? Lochridge Priest Home Services in Waco, Texas is looking for a self-motivated individual with a positive attitude to join our growing and dedicated Customer Support team. The Customer Service Representative is paid hourly plus opportunity for spiffs and commissions. Why join our team: We care for our...

  • Customer Service Representative

    2 months ago

    Waco, United States Intelogix Corporation Full time

    Overview: InteLogix is seeking a Customer Service Representative to join our organization, onsite. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have excellent communication skills, problem solving abilities and a customer-focused...

  • Cashier - Customer Service Representative

    3 months ago

    Waco, United States Little Caesars Full time

    Main responsibilities of a cashier (Customer Service Representative - CSR): CSR Job Description: CSR's must keep the customer at the center of all that they do. Cashiers must run fast and efficient cashier operations with friendly customer service. Cashiers also need to be knowledgeable about the specials we offered. We are looking for a responsible cashier...

  • Retail Customer Service

    3 months ago

    Waco, United States EZCORP Full time

    We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus...