Ticket/Season Pass Supervisor

2 months ago

Waterbury, United States Sugarbush Resort Full time
Job Description

Please note, this position is located at Sugarbush Resort in Warren, VT

Seasonal (Seasonal)
RESORT OVERVIEW:

Sugarbush Resort is a year-round destination, offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best winter yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer.

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?:

Our investment in each employee includes a comprehensive wellness initiative, unwavering commitment to safety, growth opportunities, and a wide variety of resort benefits. Employees get to take advantage of our 4000+ acre playground including skiing, golf, mountain activities, health club membership, resort discounts, and more, so it's easy to share your enthusiasm for Sugarbush with our guests.

POSITION SUMMARY:

Sugarbush Resort is seeking Season Pass/Ticket Supervisor to join our team. The Season Pass/Ticket Supervisor resolves guests' problems and handle special requests. They provide courteous responses and solutions to a variety of problems as well as helps supervise the frontline staff. They assist in planning and assigning work and training of staff, as well as staff scheduling. This position runs from November until April.

RESPONSIBILITIES:

  • As a primary point of guest service contact, tasks will be performed in a welcoming and professional manner.
  • Coordinating daily operations of Season Pass/Ticket booth.
  • Knowledge of all current products, promotions and procedures.
  • Promote and sell our products, cash out and assist with staff cash outs.
  • Present a pleasant attitude and help with problems related to guest's needs.
  • Act as communications conduit between line staff and manager.
  • Keep records and logs up to date.
  • Ensure positive, accurate, prompt, and courteous service, while helping guests select products that best suits their individual needs.


QUALIFICATIONS:
  • Must be a minimum of 18 years of age.
  • Must have a minimum of a high school diploma or equivalent.
  • Must have strong reading, math and computer skills.
  • Previous supervisory experience and customer service and cash handling experience is required.
  • Resort experience is preferred.
  • Strong verbal and written communication skills are a must.
  • Previous POS software experience preferred.
  • Proficiency in Microsoft Office Suite Preferred.
  • A professional and friendly personality is essential to this important service role. The right candidate will be able to maintain a pleasant, responsive, helpful and knowledgeable attitude while juggling many demands.
  • Excellent listening/communication skills are necessary as is an ability to accurately perform basic math.
  • Previous customer service experience, including cash handling, and general computer knowledge is preferred- especially if with RTP systems.
  • Timely and reliable attendance is absolutely essential.
  • Must be available to work a flexible workweek, including holidays and weekends.


Sugarbush Resort is an Equal Opportunity Employer.

An offer of employment may be contingent upon the results of a background, MVR, or criminal records check.

  • Ticket/Season Pass Supervisor

    4 weeks ago

    Waterbury, United States Sugarbush Resort Full time

    Please note, this position is located at Sugarbush Resort in Warren, VTSeasonal (Seasonal)RESORT OVERVIEW:Sugarbush Resort is a year-round destination, offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you...

  • Season Pass and Ticket Operations Manager

    2 weeks ago

    Waterbury, Vermont, United States Sugarbush Resort Full time

    About Sugarbush ResortSugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, dining venues, and a Health and Recreation Center.Season Pass/Ticket Supervisor RoleThis role will involve managing daily operations of the Season Pass/Ticket booth,...

  • Ticket Supervisor

    2 weeks ago

    Waterbury, Vermont, United States Sugarbush Resort Full time

    Overview:Sugarbush Resort offers a unique blend of outdoor recreation and luxurious amenities, making it an ideal destination for those seeking an active lifestyle. As a Season Pass/Ticket Supervisor, you will play a critical role in ensuring the success of our resort's operations.

  • Season Pass Coordinator

    2 weeks ago

    Waterbury, Vermont, United States Sugarbush Resort Full time

    Job DescriptionThe Sugarbush Resort is seeking a highly motivated and experienced individual to fill the position of Season Pass/Ticket Supervisor. As a key member of our team, you will be responsible for resolving guest issues, managing daily operations, and developing strong relationships with staff and management. The ideal candidate will have prior...

  • Resort Pass Management Supervisor

    2 weeks ago

    Waterbury, Vermont, United States Sugarbush Resort Full time

    Job OverviewSugarbush Resort is a year-round destination offering skiing, riding, mountain biking, golf, disc golf, dining venues, and a Health and Recreation Center. As a Season Pass/Ticket Supervisor, you will play a crucial role in delivering an unparalleled guest experience.About the RoleThis position requires a highly organized individual who can...

  • Season Pass Operations Manager

    7 days ago

    Waterbury, Vermont, United States Sugarbush Resort Full time

    Job Title: Season Pass Operations ManagerEstimated Salary: $45,000 - $60,000 per yearSugarbush Resort is a year-round destination offering skiing, riding, mountain biking, golf, and more. We are seeking a skilled Season Pass Operations Manager to join our team.About the JobThe Season Pass Operations Manager will resolve guests' problems and handle special...

  • Ticket Sales Coordinator

    2 weeks ago

    Waterbury, Vermont, United States Sugarbush Resort Full time

    Job TitleSugarbush Resort is seeking a highly skilled Season Pass/Ticket Supervisor to join our team. This role will be responsible for resolving guests' problems, handling special requests, and providing courteous responses and solutions.About the JobThis position involves coordinating daily operations of the Season Pass/Ticket booth, promoting and selling...

  • Resort Ticketing Supervisor

    2 weeks ago

    Waterbury, Vermont, United States Sugarbush Resort Full time

    About the RoleThis Guest Services Team Lead position at Sugarbush Resort offers a unique opportunity to work in a dynamic and fast-paced environment. You will be responsible for leading our ticketing team, ensuring exceptional customer experiences, and maintaining efficient operations.Key ResponsibilitiesSupervise the Season Pass/Ticket booth, overseeing...

  • Sugarbush Resort Ticket Supervisor

    7 days ago

    Waterbury, Vermont, United States Sugarbush Resort Full time

    Job Title: Sugarbush Resort Ticket SupervisorEstimated Salary: $35,000 - $50,000 per yearSugarbush Resort is a leading ski and snowboard destination in Vermont. We are seeking a highly skilled Ticket Supervisor to join our team.About the JobThe Ticket Supervisor will work closely with our management team to ensure seamless daily operations of the ticket...

  • Guest Services Team Lead

    2 weeks ago

    Waterbury, Vermont, United States Sugarbush Resort Full time

    Job DescriptionSugarbush Resort is seeking a highly motivated Guest Services Team Lead to join our team. This role offers a unique blend of customer-facing responsibilities and leadership opportunities, making it an ideal fit for individuals who enjoy working with people and driving results.ResponsibilitiesLead the Season Pass/Ticket booth team, fostering a...

  • Resort Operations Coordinator

    2 weeks ago

    Waterbury, Vermont, United States Sugarbush Resort Full time

    Responsibilities:Customer Service: Provide welcoming and professional service to all guests, responding promptly to their needs and concerns.Operations Management: Coordinate the daily operations of the Season Pass/Ticket booth, ensuring seamless transactions and efficient service.Sales and Marketing: Promote and sell our products, manage cash handling, and...

  • MRI Supervisor in Vermont

    4 weeks ago

    Waterbury, Vermont, United States KA Recruiting Inc. Full time

    KA Recruiting Inc. is seeking a skilled MRI Supervisor to join our team. As a seasoned leader in the healthcare industry, this role offers the opportunity to utilize your expertise to oversee MRI operations and mentor junior staff members.Key Responsibilities:Supervise and direct MRI technologists and support staffEnsure efficient and safe MRI...

  • Front End Supervisor

    7 months ago

    Waterbury, United States Restaurant Depot Full time

    Front End Supervisor FULL-TIME $12/hr Supervises Cashiers, Front-End Loaders, Checkers and U-Boat Retrieval. Essential Functions: Supervises, trains and evaluates cashiers, front-end loaders, checkers and U-boat retrieval. Ensures friendly, efficient and professional customer service. Ensures compliance with established sales and security policies and...

  • Wastewater Treatment Supervisor

    2 weeks ago

    Waterbury, Vermont, United States Sugarbush Resort Full time

    Why Work for Us?Sugarbush Resort offers a competitive salary, generous benefits package, and opportunities for professional growth and development. We are an Equal Opportunity Employer and welcome applications from diverse candidates.Benefits:Free skiing + riding privileges at Sugarbush and across the family of Alterra Mountain Company resorts for all...

  • Program Director

    7 days ago

    Waterbury, Connecticut, United States Catholic Charities Full time

    Job SummaryWe are seeking a seasoned Behavioral Health Program Supervisor to provide leadership and oversight to our clinical and case management programs. The ideal candidate will possess excellent communication and interpersonal skills, as well as a strong commitment to delivering high-quality services.The successful candidate will have a minimum of 5...

  • Part-Time Passenger Vehicle Operator

    6 days ago

    Waterbury, Connecticut, United States ckc Full time

    About the JobThis is a part-time opportunity to work as a Passenger Vehicle Operator at CKC. As a driver, you will be responsible for ensuring the safe transportation of students to and from schools or designated locations.Key Responsibilities:Operate vehicle according to all safety standards and in accordance with state lawFollow assigned route and adhere...

  • Part Time Transportation Professional

    4 weeks ago

    Waterbury, Connecticut, United States ckc Full time

    Job OverviewWe are seeking a skilled and reliable Driver to transport students safely and efficiently. The ideal candidate will have excellent organizational skills, a clean driving record, and the ability to work well under pressure.ResponsibilitiesOperate a school van or passenger vehicle to transport students to and from schools or designated...

  • IT Systems Specialist

    3 days ago

    Waterbury, United States McCall Behavioral Health Network Full time

    IT Systems Specialist Must have strong communication skills; relate well to management, program staff and technologists. Knowledge of both technical and business terminology, Responsible for software and hardware implementation, and ongoing management and monitoring of electronic systems.  QUALIFICATIONS Non-profit background: Mental Health/Substance Abuse...

  • Concrete Finishing Specialist

    4 weeks ago

    Waterbury, Connecticut, United States Industrial Trade Services Full time

    Job Overview:">We are seeking a skilled Concrete Laborer to join our team at Industrial Trade Services. As a Concrete Laborer, you will be responsible for preparing sites for daily work, performing various duties necessary for daily activities, and assisting in construction projects.">Salary: $25-$31 per hour">Responsibilities:">">Shovel cement and other...

  • Delivery Driver

    2 months ago

    Waterbury, United States Torrco Full time

    Delivery Driver (CDL Class B) Job Details Job Location Waterbury BR9 - Waterbury, CT Position Type Full Time Salary Range $20.00 - $22.00 Hourly Job Shift M - F 5:00 am to approx. 1:30 pm Job Category Other Overview At Torrco we have a strong commitment to our people and our clients. We are a 4th generation, family owned leading supplier of...