Electro-Mechanical Service Technician

3 weeks ago

Appleton, United States PDS Tech Commercial, Inc. Full time

Do you have a knack for diagnosing and solving complex problems in electro-mechanical systems? Are you looking for an opportunity to showcase your technical skills and contribute to the success of a leading company? If yes, your search ends here

PDS Tech Commercial, Inc. is recruiting for an Electro-Mechanical Service Technician in Appleton, WI.

Pay: $29.53 per hour

Contract Duration: 6 months, with the possibility of extension.

Shift: Monday – Friday, Day shift. 100% onsite in Appleton, WI. 

Overtime: May require an excess of 40 hours per week.

 

*Must be willing to travel globally with 1 week long visits. 50% travel. 2-3 consecutive international trips*

*Due to client regulations, all candidates for this role must have a US Citizen or US Permanent Resident status*

This position is primarily responsible for field installation and maintenance of company equipment for new and existing customers. The job involves representing the company to the customer and assuring customer satisfaction through proper equipment set-up, operator and maintenance training, and ongoing service calls. Will also be called upon to perform in-house check-out of finished machinery before shipping, final inspection of machinery, and sales support when technical representation is required. The geographic area of responsibility is worldwide.

Job Duties:

• Responsible for supervising equipment installation and start-up in customer plants. Develops and implements a customer training program sufficient to assure continued production and customer satisfaction after the field technician leaves the customer site. Will be called upon to make routine service trips to customer facilities at the request of a supervisor. Keeps detailed notes from service trips and distributes trip reports to appropriate people.

• Travels to customer facilities globally, to troubleshoot equipment problems. Utilizes analytical skills to determine causes of failures and malfunctions. Recommends and implements corrective actions.

• When not traveling, provides technical phone support to customers during company business hours. Documents customer phone activity in the company ERP system. Follows up with customers to verify the resolution of problems. Provides 24-hour technical assistance to customers, through an after-hours support function.

• Performs check-out of equipment before shipping to verify that machinery will run product to customers’ specifications.

• Assists with R&D and other special projects as required. Provides technical advice and assistance to other departments.

Required Qualifications:

• An Associate’s Degree in Electro-Mechanical Technology or equivalent experience or training in engineering, sales, or technical service. 

• A minimum of 3 years of experience in the Electro-Mechanical field.

• An extensive working knowledge of electrical systems and electrical troubleshooting experience. A sound mechanical aptitude. 

• Ability to apply electrical and mechanical knowledge to sufficiently understand, explain, and modify the total functions, limitations, or adaptations of equipment. 

• Familiarity with a 24-hour-per-day manufacturing process, preferably in the plastics or paper industry. 

With growth opportunities and a comprehensive benefits package, the next step in your career is just a click away

If you are ready for the next step in your career, apply right away. This job won’t be available for long.

 

Pay Details: $29.53 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

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