Clinical Support Tech II

3 weeks ago


Chapel Hill, United States UNC Health Care Full time

Description

Join Our Team: Certified Surgical Tech (CST) – Pediatric Specialty Care 

Are you passionate about providing exceptional care to pediatric patients? The Pediatric Specialty Care Team is seeking a dedicated Certified Surgical Tech (CST) to join our dynamic group of professionals committed to delivering top-notch care for children requiring sedation or anesthesia for procedures and scans outside the operating room. 

What You'll Do: As a vital part of our team, you'll:

 Assist with sedated procedures to ensure patient comfort and safety. Perform pre-procedure intake, including obtaining vital signs and preparing patients. Make pre-procedure screening calls to patients and families to ensure readiness and ease concerns. Schedule appointments for sedated procedures with precision and efficiency. 

What We're Looking For: 

We're seeking candidates with: At least 1 year of pediatric acute care experience. Strong customer service skills to support patients and families during critical moments. Excellent communication skills to collaborate with a multidisciplinary team. The ability to adapt and thrive in a dynamic healthcare environment. 

Why Join Us? Work a flexible schedule, Monday through Friday, 7:00 am–5:00 pm, tailored to the needs of the Pediatric Sedation Service. Make a meaningful impact on the lives of children and their families. Be part of a supportive and skilled team focused on delivering exceptional care. 

Ready to bring your skills and passion to a team that makes a difference every day? Apply now and take the next step in your career with us

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
The Clinical Support Technician II is responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and / or equipment, setting up and maintaining patient rooms, and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions. Performs patient care requiring clinical and procedural knowledge and skills requiring the use of sterile techniques, infusion monitoring, and medical equipment. Coordinates the flow of communications on the patient care unit. The Clinical Support Technician II may or may not be given a defined patient care assignment based on unit needs and the discretion of the manager / charge nurse. Tracks supply inventory, orders supplies and special items. Assists unit with clerical and administrative support including PI audits and data entry.


Responsibilities:
1. Assist physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.
2. Critically review patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.
3. Provide a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Perform routine quality assurance audits, safety checks, and inventory of supplies.
4. Provide administrative and clerical support including PI audits and data entry
5. Provide clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.
6. Provide direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measure and record vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage. Performs Oxygen room set-up and monitors oxygen flow-rate, performs oropharyngeal and nasopharyngeal suctioning, tracheostomy care, fecal impaction removal, sterile dressing change wound irrigation, IV fluid assembly and monitoring, IV site care and discontinue peripheral IV, ostomy irrigation and care, urinary catheterization and irrigation, performs established oral, nasogastric, gastrostomy tube feeding
7. Reinforce routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers


Other Information

Other information:
Education Requirements:
● High School diploma or General Education Development (GED)
Licensure/Certification Requirements:
● Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Services
● Licensed as a Nursing Assistant II by the North Carolina Department of Health and Human Service
● Basic Life Support (BLS) certification
Professional Experience Requirements:
● Requires one (1) year of clerical or customer service experience and three (3) months of nursing assistant experience
Knowledge/Skills/and Abilities Requirements:
● Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.


Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: Children's Specialty Care Team

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $18.20 - $25.86 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Variable

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No


This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.


Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.



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