Network Operations Engineer

3 days ago

Philadelphia, United States Comcast Corporation Full time
Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Syndication is the Comcast Technology Solutions organization established to enable other MSOs to Partner with Comcast to provide our products and features to their customers. The Network Operations Engineer position will be responsible for supporting frontline operations of syndicated partner DAA tools focused on the monitoring and alerting of network performance.

Job Description

What You’ll Do: 

  • Support Syndication DAA program for MVPD&OS Frontline Operations.

  • Creation and distribution of materials supporting syndicated tools.

  • Create and conduct training on operational best practices for syndicated DAA as needed.

  • Maintain partner frontline user guides for DAA network monitoring and troubleshooting tools.

  • Act as MVPD&OS Frontline Operations DAA subject matter expert and syndication partner POC.

  • Drives issues through closure engaging all appropriate resources. Leads technical bridges and provides troubleshooting direction. Provides guidance and recommended solutions to complex technical issues.

  • Acts as an advocate for Engineering Operations procedures, policies and processes. Ensures projects are fully integrated into the operations environment including lifecycle problem management from front line CARE through Engineering.

  • Creates data and metric systems to track operational workflows; maintains records of results and feedback. Analyzes data and metrics, identifies problem areas and provides actionable insight to management.

  • Provides input to Engineering and vendors on defects and required enhancements. Attains all relevant industry standard technical certifications.

  • Performs complex and routine maintenance tests for designated areas of engineering. Identifies, isolates and escalates issues to appropriate personnel. Ensures that all maintenance is properly validated to minimize subscriber impact to (ideally) zero.

  • Contributes to design considerations for new products or architectural changes to existing products. Assists with or leads efforts to build new application infrastructure, coordinating efforts across teams.

  • Analyses problems in design, configuration, data flow and data state within a highly complex multi-product provisioning system.

  • Serves as team lead on multiple projects, often spanning different engineering disciplines within the organization.

  • Leads the integration of projects into operations including instrumentation, automation, standardization and methods/procedures.

  • Does not have any direct supervisory responsibilities. May direct workflow and act as a technical lead.

  • Consistent exercise of independent judgment and discretion in matters of significance.

  • Regular, consistent and punctual attendance.

  • Other duties and responsibilities as assigned.

What You’ll Need: 

  • Bachelor’s degree or Equivalent

  • 5 – 7 years of relevant work experience

  • Experience with network monitoring and troubleshooting is strongly preferred. 

  • Strong understanding of FDD/FDX networks

  • Skilled in Technical Document creation (Power Point/Word)

  • Strong written and verbal communication skills

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Network Monitoring; Network Troubleshooting; Network Support



Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

  • Network Operations Engineer

    4 days ago

    philadelphia, United States Comcast Corporation Full time

    Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and...

  • Network Operations Engineer

    3 days ago

    philadelphia, United States Comcast Corporation Full time

    Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and...

  • Network Operations Engineer

    5 days ago

    Philadelphia, United States Comcast Corporation Full time

    Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and...

  • Network Operations Engineer

    5 days ago

    Philadelphia, United States Comcast Corporation Full time

    Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and...

  • Senior Network Engineer

    4 weeks ago

    Philadelphia, Pennsylvania, United States Predicate Logic Full time

    Predicate Logic is seeking a highly skilled Senior Network Engineer to design, implement, and troubleshoot mission-critical, multi-level secure, Local Area Network (LAN) and Wide Area Network (WAN) systems.Responsibilities include:Planning, designing, and evaluating network systems to ensure security and performanceImplementing secure protocol suites and...

  • Network Operations Center Engineer

    2 weeks ago

    philadelphia, United States Hexaware Technologies Full time

    What Working at Hexaware offers:Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed.Hexaware provides access to a vast array of tools that enhance,...

  • Network Operations Center Engineer

    2 weeks ago

    Philadelphia, United States Hexaware Technologies Full time

    What Working at Hexaware offers:Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed.Hexaware provides access to a vast array of tools that enhance,...

  • Network Operations Center Engineer

    2 weeks ago

    philadelphia, United States Hexaware Technologies Full time

    What Working at Hexaware offers:Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed.Hexaware provides access to a vast array of tools that enhance,...

  • Senior Network Engineer

    4 weeks ago

    philadelphia, United States InSource, Inc Full time

    This is a contract to hire hybrid role and we are only able to work with W2. Please NO Third Parties and NO C2C. There is NO SPONSORSHIP, W2 ONLY $68.00-$73.00The Senior Network Engineer role is to ensure the stability and integrity of the network infrastructure and services. Assists with planning, designing, and developing local area network (LAN), metro...

  • Senior Network Engineer

    2 months ago

    Philadelphia, United States InSource, Inc Full time

    This is a contract to hire hybrid role and we are only able to work with W2. Please NO Third Parties and NO C2C. There is NO SPONSORSHIP, W2 ONLY $68.00-$73.00The Senior Network Engineer role is to ensure the stability and integrity of the network infrastructure and services. Assists with planning, designing, and developing local area network (LAN), metro...

  • Cisco Network Engineer

    4 weeks ago

    philadelphia, United States Partner's Consulting, Inc. Full time

    NEED TO BE ON OUR W2. NO SPONSORSHIP AVAILABLE. NEED TO BE ONSITE 3 DAYS A WEEK. PREFER LOCAL OR IN COMMUTABLE DISTANCE.Our client is seeking a Senior Network Engineer to ensure the stability and integrity of the network infrastructure and services. Assists with planning, designing, and developing local area network (LAN), metro area network (MAN), and wide...

  • Cisco Network Engineer

    2 weeks ago

    philadelphia, United States Partner's Consulting, Inc. Full time

    NEED TO BE ON OUR W2. NO SPONSORSHIP AVAILABLE. NEED TO BE ONSITE 3 DAYS A WEEK. PREFER LOCAL OR IN COMMUTABLE DISTANCE.Our client is seeking a Senior Network Engineer to ensure the stability and integrity of the network infrastructure and services. Assists with planning, designing, and developing local area network (LAN), metro area network (MAN), and wide...

  • Senior Network Engineer

    2 months ago

    philadelphia, United States InSource, Inc Full time

    This is a contract to hire hybrid role and we are only able to work with W2. Please NO Third Parties and NO C2C. There is NO SPONSORSHIP, W2 ONLY $68.00-$73.00The Senior Network Engineer role is to ensure the stability and integrity of the network infrastructure and services. Assists with planning, designing, and developing local area network (LAN), metro...

  • Cisco Network Engineer

    1 month ago

    Philadelphia, United States Partner's Consulting, Inc. Full time

    NEED TO BE ON OUR W2. NO SPONSORSHIP AVAILABLE. NEED TO BE ONSITE 3 DAYS A WEEK. PREFER LOCAL OR IN COMMUTABLE DISTANCE.Our client is seeking a Senior Network Engineer to ensure the stability and integrity of the network infrastructure and services. Assists with planning, designing, and developing local area network (LAN), metro area network (MAN), and wide...

  • Senior Network Engineer

    2 months ago

    Philadelphia, United States IntePros Consulting Full time

    Are you ready to take your career to the next level as a Senior Network Engineer? In this role, you’ll play a pivotal part in ensuring the stability and integrity of our client’s network infrastructure and services, working hands-on with cutting-edge technology. You’ll have the opportunity to lead the planning, design, and development of local,...

  • Network Engineer

    3 weeks ago

    Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full time

    Job Summary:Penn Medicine is seeking a highly skilled Network Engineer to join our team. As a Network Engineer, you will be responsible for designing, implementing, and maintaining the Penn Medicine communications network, which includes data, voice, and video services across Local Area Networks (LANs) and Wide Area Networks (WANs).Key...

  • Network Engineer 3

    3 weeks ago

    Philadelphia, Pennsylvania, United States Day & Zimmermann Full time

    About Day and ZimmermannWe're pushing the boundaries of innovation in construction & engineering, operations & maintenance, staffing, and security & defense.Our 51,000+ employees help bring big ideas to life every day.We're looking for a full-time, staff Network Engineer 3, to join the Day & Zimmermann team located in Philadelphia, Pa.Key...

  • WiFi Network Engineer

    4 weeks ago

    Philadelphia, Pennsylvania, United States Inabia Software & Consulting Inc. Full time

    Job Title: WiFi Network EngineerWe are seeking a highly skilled WiFi Network Engineer to join our team at Inabia Software & Consulting Inc. The ideal candidate will have a strong background in wireless communication systems and network testing.Key Responsibilities:Design and implement WiFi network infrastructureConduct thorough testing and validation of WiFi...

  • Senior Network Engineer

    4 weeks ago

    Philadelphia, Pennsylvania, United States Temple Health Full time

    Job SummaryTemple Health is seeking a highly skilled Senior Network Engineer to join its team. As a key member of the organization's IT department, this individual will be responsible for designing, implementing, and maintaining complex network systems.The ideal candidate will have a strong background in network engineering, with experience in implementing...

  • Cloud Network Engineer

    4 weeks ago

    Philadelphia, Pennsylvania, United States Motion Recruitment Full time

    Job Title: Cloud Network EngineerPhiladelphia, PennsylvaniaOpen to RemoteFull Time$150k - $160kAbout the RoleWe are seeking a highly skilled Cloud Network Engineer to join our team. As a Cloud Network Engineer, you will be responsible for designing, implementing, and managing cloud-based network infrastructure for our clients.Key ResponsibilitiesDesign and...