Sr Director, Technology Strategy

17 hours ago

Chicago, IL, United States tms (USA) Full-time

ABOUT US

tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With more than 1,400 employees across 28 countries., we offer an impressive range of solutions – from inspiration and innovation to category management and delivery.

Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald’s, T-Mobile, O2, Starbucks, and adidas.

Most importantly, we're a place where you can achieve great things, and be recognized as the best.

WHAT MATTERS THE MOST

Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.

tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice Visit us at tmsw.com.

WHY WE THINK YOU WILL LOVE THIS ROLE

The Senior Director, Technology Strategy & Portfolio Management leads enterprise technology governance, delivery coordination through program and project management, and technology vendor oversight to ensure disciplined execution, operational alignment, and visibility across the enterprise technology organization.

This leader will report to the CIO and partners with senior leadership to lead cross-functional enterprise technology initiatives, drive digital transformation, support security initiatives and align IT strategy with overall business and financial objectives. The role sets long-term planning frameworks, optimizes enterprise technology operations, and ensures the seamless integration of emerging enterprise solutions across the organization. It also identifies opportunities for process improvement, manages budgets and resource allocation for the corporate technology department, and mentors PMO and VMO teams to foster a culture of excellence and accountability.

What you will own:

Strategic Leadership

  • Align technology investments with organizational strategy, developing budgets and program roadmaps in partnership with finance and business leaders
  • Establish and maintain governance frameworks for technology programs to ensure alignment and accountability
  • Define and execute the Technology PMO vision, mission, and strategy in support of enterprise goals
  • Prioritize initiatives based on strategic impact, resource availability, and business need

Governance & Portfolio

  • Lead technology governance processes to drive alignment, transparency, and decision-making.
  • Oversee Corporate Technology portfolio health, reporting, and investment visibility.
  • Govern intake, prioritization, and resource alignment across technology initiatives.
  • Drive executive and steering committee governance, including reporting and decision support.

Vendor Governance

  • Oversee strategic vendor performance, accountability, and service delivery.
  • Govern vendor SLAs, contracts, and compliance with operational commitments.
  • Lead resolution of critical vendor escalations and risks.
  • Chair vendor operational and performance reviews to drive continuous improvement.

Delivery Coordination / PMO

  • Establish and maintain project delivery standards, governance, and operating rhythms.
  • Oversee cross-functional dependencies, risks, and execution alignment across initiatives.
  • Ensure operational readiness and successful transition of technology capabilities into production.
  • Coordinate enterprise technology change portfolios and delivery calendars with Infrastructure & Operations.

Executive Operations Support

  • Provide executive-level KPI, dashboard, and portfolio reporting.
  • Enable leadership team effectiveness through meeting governance and strategic planning support.
  • Drive visibility and management of key risks, issues, and escalations.
  • Oversee investment tracking, prioritization, and portfolio-level decision support.

Stakeholder Engagement

  • Partner with C-suite executives, department heads, and cross-functional teams to align technology initiatives with business strategy
  • Serve as the primary point of contact for business leadership on program status, risks, and issue resolution

Resource & Capacity Management

  • Allocate and manage resources across the portfolio to optimize efficiency and delivery
  • Identify and address skill gaps within the program