Experience Designer

2 weeks ago

Minneapolis MN United States INSPYR Solutions Full time

Title: Experience Designer

Ensure you read the information regarding this opportunity thoroughly before making an application.
Location: Minneapolis, MN *Onsite 3x per week*
Compensation: $67.00-$70.00/Hour
Duration: 12 month contract
Work Requirement: US Citizen, GC Holder, or Authorized to work in the U.S.

Job Description:
Experience Designers customer obsessed in developing human-centered experiences that provide personalized, clear, helpful, and inclusive digital plus human solutions for our customers.

Experience designers consider the why, what, and how of product use to help identify where user needs intersect with business goals across the entire user journey.
Leverages human-centered design methods (design-thinking, service design, research/insights, etc.) to plan, create, and present persuasive, engaging, and strategic ideas that influence product roadmaps and demonstrate a solution's potential for success.
Performs competitive analysis of direct/indirect competitors and monitors the marketplace for new trends to inform the research and design process.

Partners with Accessibility (sometimes shortened to A11Y) Experience Designers ensure that prospects and customers (internal and external) with disabilities experience the same level of service and functionality as those without disabilities. The ideal candidate will apply existing guidelines, laws, regulations, and best practices to projects that exceed customer expectations while solving for business needs.

Additional Details: The candidate will be creating experiences for our Consumer Deposits Servicing team working on a variety of projects. The team focuses on authenticated customer experiences on both responsive web and native platforms.

Top Requirements: 5+ years of visual design
5+ years working within an agile team
5+ years of interaction design.

Essential Functions: Collaborate with teams to determine road maps to reach desired results.
Assist with research and coordination of response to consumer feedback.
Actively participate in design and testing protocols.
Collaboratively partner with Experience Design peers (Experience Designers and Content Experience Designers) and partner UX Researchers to create world class customer experiences
Develop guidelines for architects, designers, and developers to aid in compliance with the current version of the Web Content Accessibility Guidelines (WCAG). Engage in quality audits and assist with remediation roadmaps where necessary.
Partner with business analysts, developers, accessibility consultants, testers, product owners and compliance specialists to translate requirements into experience architectures
Reviews artifacts and deliverables from peers to ensure they accurately represent or improve upon the U.S. Bank layout, design, and interaction patterns
Remain abreast of trends and developments in web, application, and software accessibility / inclusion.
Formally observe user interviews and usability sessions
Work concurrently on multiple tasks or projects in an agile environment

Basic Qualifications: Bachelor's degree, or equivalent experience
5 to 10+ years of related work experience

Preferred Skills/Experience: Knowledge of user experience design best practices, interactive design principles, guidelines, and relevant policies, including current web accessibility standards.
Experience in the appropriate use of ARIA markup desired
Familiarity of design thinking process and framework, and familiarization with workshop and co-creations desired
Experience with user-centered design from concept to delivery
Experience working in a cross-channel environment, including desktop/laptop, mobile, devices and brick-and-mortar locations. Internal facing systems experience a plus.
Experience collaborating with large team
Great communication, facilitation, and presentation skills
Ability to problem-solve and work independently

Our benefits package includes: Comprehensive medical benefits
Competitive pay
401(k) retirement plan
...and much more

About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities

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