Registered Nurse Hospital at Home Patient Intake

2 weeks ago

Fogg Road, United States South Shore Health Full time

Job Description Summary

As part of the innovative Hospital at Home (HAH) team, the HAH Patient Intake registered nurse (PI RN) is responsible for appropriately and efficiently identifying patients for the South Shore Health (SSH) HAH unit. The nurse will proactively screen patients, review all incoming referrals for appropriateness, and be the first face of the unit/program to patients and caregivers, while maintaining goals of unit/program growth and census. The HAH Patient Intake RN conducts clinical and social/safety assessments, in-person whenever possible, and closely collaborates with teammates at SSH and in the community to assure the patient receives care in most suitable location. Under the supervision of the HAH Nurse Manager, the HAH Patient Intake RN collaborates across the SSH system, especially with the emergency department, care progressions, and home care teams.

Job Description

 Patient Intake

  • Act the liaison between inpatient / emergency department and Care Connect Center Care Coordination staff and Hospital at Home (HAH)
  • Review patient information to identify possible patients based on basic eligibility criteria and plan of care.
  • Conduct eligibility screening of patients and facilitate appropriate linkage to HAH coordination. Obtain verbal agreement for further care by HAH, and document per policies and guidelines.
  • Participate in HAH pre-transfer huddles for review of possible patients, raise any concerns as an advocate for the patient, and assist with the coordination of necessary services.
  • Assist HAH Coordinator with placement of patients in appropriate unit/program
  • Able to report out on capacity and capabilities in real-time, to support census goals.  
  • Be available for communication amongst care partners with ease via phone, email, TigerConnect, Epic messaging during working hours.

Nursing Triage

  • Respond to HAH patient calls/messages promptly and with compassion.
  • Triage patient calls and provide appropriate guidance per program/unit policies, procedures and guidelines.
  • Provide nursing support to HAH clinicians and directly to patients when needed.
  • Patient outreach in person and telephonically to support the patient’s plan of care.

Education/Teamwork

  • Participate in all HAH IDRs and team meetings, reporting on census and bed capacity
  • Support reinforcement of education regarding programs with all members of the SSH network
  • Work closely with leadership and training on program changes, updates.
  • Mentor and coach others on the team to eligibility and intake work.

Safety Awareness

  • Foster a “Culture of Safety” through personal ownership and commitment to a safe environment.
  • Verify the patient using two unique identifiers.              
  • Comply with the current CDC hand hygiene guidelines through proper handwashing, as observed by the nurse manager and peers.
  • Make appropriate use of personal protective equipment at all times and adheres to universal precautions.
  • Understand and demonstrate individual roles and responsibilities in the event of hospital codes/emergency preparedness.
  • Participate in Collaborative Risk Reviews as requested.

Professional Development

  • Assume overall responsibility for professional development by incorporating evidenced-based practice, research, and performance improvement initiatives as a part of ongoing practice.  
  • Maintain current knowledge/certification licensure and is able to produce evidence of continued education in the field.      
  • Pursue professional development to continually develop nursing practice.
  • Practice within the legal boundaries of MA Nurse Practice Act. Directs other licensed and non-licensed personnel as assigned.
  • Display the ability to accept and respond appropriately to feedback and recommendations for change.
  • Demonstrate professional working relationships with colleagues from all disciplines to promote a positive/encouraging workplace.
  • Accountable for being informed and adopting changes in hospital/EMS policy and procedure.

Technology and Learning

  • Participate in continued learning and possess a willingness and ability to learn and utilize new technology and procedures that continue to develop in their role and throughout the organization.
  • Embrace technological advances that allow us to communicate information effectively and efficiently based on role.
  • Able to navigate multiple technology platforms to support work; to include Epic Care Link, My Chart, MyChart Bedside, Arcadia, TigerConnect, WebEx, and Outlook.
  • Must have a smartphone mobile device available for business use which can support TigerConnect communications at all times during work day

Compliance

  • Work within legal, regulatory and ethical standards relevant to the position.
  • Comply with applicable policies and procedures.
  • Safeguard the privacy and security of patient information. The employee complies with policies and procedures relating to SSH’s privacy and security programs.
  • Bring potential compliance issues to a manager, supervisor, director or VP.
  • Comply with the mandatory education requirements of the compliance, privacy and security programs.

Patient and Family Centered Care

  • Convey respect for values, preferences, and expressed needs of the patient and family.
  • Consider the individual needs of each person with whom they interact, and interacts with sensitivity in the delivery of care/services of diverse populations as needed.
  • Effectively utilize resources to provide care/services- such as interpreter services and on-line sources.
  • Recognize the patient and family according to patient preferences, as important members of the health care team.
  • Collaborate with the patient and family according to patient preferences, in planning, implementing and evaluating care.
  • Welcome the presence and participation of family members at all times according to patient preferences, regardless of other events on the unit/program.

Patient Contact

Does this position have Patient contact? Yes

            Age of Patient(s) - (check all that apply)

                Adults 19 - 70 years; Geriatrics 70+ years

JOB REQUIREMENTS

Minimum Education - Preferred

Graduate of an accredited School of Nursing as validated through the Massachusetts Board of Registration in Nursing , Bachelor’s Degree preferred

Minimum Work Experience

Must be experienced with coordinating services, applying criteria to determine eligibility and nursing triage.

Minimum of 2 years experience in acute or emergency settings, home care, working with patients in chronic/complex disease management a plus

Required Licenses / Registrations

RN – Registered Nurse license in the state of Massachusetts

Required additional Knowledge and Abilities

Prefer highly motivated, team-player, independent-worker, tech-savvy with Epic experience, energetic and experienced nurse. This individual should have skills in the following areas: customer service, communication, technical platforms and mobile applications, strong interpersonal skills and clinical triage.

General Activity - Frequent Standing/Walking Required, No Driving

Motion - Frequent Activity Required-pushing, pulling, lifting, bending

Motor Skills - Use of hands required, Use of feet required

Weight/Force - Light lifting required (

  • Registered Nurse Hospital at Home

    3 months ago

    55 Fogg Road, United States South Shore Health Full time

    Job Description SummaryAs part of the innovative Hospital at Home (HAH) team, the HAH registered nurse (HAH RN) is responsible for assessing and triaging patients, developing and implementing appropriate plans of care, and assuring safe and high-quality care for acutely ill patients in their homes. This RN will primarily connect with patients virtually,...

  • Registered Nurse Third Shift-ED

    4 days ago

    55 Fogg Road, United States South Shore Health Full time

    Job Description SummaryApplicants MUST have at least one full year of department-specific experience (working in an Emergency Department as a Registered Nurse) to be considered for this role. South Shore Hospital's Emergency Center is ready to meet life-threatening conditions with lightning-fast care. Our Emergency Department is one of the busiest in...

  • Night FT Float Pool RN

    2 weeks ago

    55 Fogg Road, United States South Shore Health Full time

    Job Description SummaryMake an extra $5.00 per hour in our awesome med surg float pool! As a Float RN, you are jumping in to whatever Med Surg floor might needs some support. It is a great opportunity to try out our units, see what feels like the best fit for your talents. Manages individualized, outcome oriented nursing care through the use of the nursing...

  • RN - Emergency Department

    3 months ago

    55 Fogg Road, United States South Shore Health Full time

    Job Description SummaryManages individualized, outcome oriented nursing care through the use of the nursing process. Provides care, treatment and services through the successful coordination and completion of a series of processes that include assessment, planning care, providing care, in accordance with departmental and hospital policies and...

  • RN Pratt 5 Cardiac Unit Full Time

    3 months ago

    55 Fogg Road, United States South Shore Health Full time

    Job Description SummaryManages individualized, outcome oriented nursing care through the use of the nursing process. Provides care, treatment and services through the successful coordination and completion of a series of processes that include assessment, planning care, providing care, in accordance with departmental and hospital policies and proceduresJob...

  • RN - Pratt 3 - Med-Surg

    3 months ago

    55 Fogg Road, United States South Shore Health Full time

    Job Description SummaryManages individualized, outcome-oriented nursing care through the use of the nursing process. Provides care, treatment and services through the successful coordination and completion of a series of processes that include assessment, planning care, providing care, in accordance with departmental and hospital policies and...

  • RN - Emerson 4 - Med-Surg

    3 months ago

    55 Fogg Road, United States South Shore Health Full time

    Job Description SummaryManages individualized, outcome oriented nursing care through the use of the nursing process. Provides care, treatment and services through the successful coordination and completion of a series of processes that include assessment, planning care, providing care, in accordance with departmental and hospital policies and...

  • RN - Emergency Department

    3 months ago

    55 Fogg Road, United States South Shore Health Full time

    Job Description SummaryManages individualized, outcome oriented nursing care through the use of the nursing process. Provides care, treatment and services through the successful coordination and completion of a series of processes that include assessment, planning care, providing care, in accordance with departmental and hospital policies and proceduresJob...

  • Case Manager

    2 months ago

    55 Fogg Road, United States South Shore Health Full time

    Job Description SummaryUnder the general supervision of the Case Management Manager acts as a patient advocate/Case Manager to SSH&EC clients. An autonomous role that coordinates, negotiates, procures services and resources for, and manages the care of complex patients to facilitate achievement of quality and cost efficient patient outcomes. Looks for...

  • Nursing Assistant

    3 months ago

    55 Fogg Road, United States South Shore Health Full time

    Job Description SummaryThe Nursing Assistant assists in patient care throughout nursing areas, and is responsible for the safe transport of patients via wheelchair or stretcher, dispatch services, and appropriate documentation of services rendered. Functions as an Observer for any patient on a patient care unit who has been assessed to require constant...

  • Nursing Assistants All Shifts

    2 weeks ago

    55 Fogg Road, United States South Shore Health Full time

    Job Description SummaryThings feeling unsettled? Join us at South Shore Health, where we offer a stable work environment and have all shifts available on most units. 37 of our Nursing Assistants just became RNs, and we need to replace them as they grow here at SSH! Benefits are available on your first day of work, including medical/dental/ retirement. We...

  • Nursing Assistants All Shifts

    2 weeks ago

    55 Fogg Road, United States South Shore Health Full time

    Job Description SummaryThings feeling unsettled? South Shore Health offers stability, benefits on your fist day, outstanding benefits, room to grow in your career, and many scholarship programs and tuition reimbursement to support your advancement. Our Med Surg Units need your skill and compassion to support excellent patient care. Apply to this position to...

  • Executive Director

    2 weeks ago

    55 Fogg Road, United States South Shore Health Full time

    Job Description SummarySouth Shore Health (SSH) is a not-for-profit, charitable health system offering primary, secondary and certain aspects of tertiary care to the residents of South Eastern Massachusetts. With $775 million in net patient revenue and 393 beds, it is the largest independent health system in this region. South Shore Health (the...

  • RN Nursing Supervisor Urology Clinic Full Time

    3 months ago

    55 Fogg Road, United States South Shore Health Full time

    Job Description SummaryOversee and manage nursing staff and departmental functions, ensuring productivity, efficiency, accuracy and safety. May provide professional nursing care for patients, following established standards and practices.Job DescriptionESSENTIAL FUNCTIONS1. Direct the daily operations of the department ensuring compliance with applicable...

  • CT Technologist

    2 weeks ago

    55 Fogg Road, United States South Shore Health Full time

    Job Description SummaryNew grads apply and interview NOW! OFFERING NEW COMPETITIVE PAY RATES AND A $7,500 SIGN ON BONUS! In addition, South Shore Health is a not-for-profit organization participating in the Public Service Loan Forgiveness program for eligible employees. Participates in technical duties directly involved with the CT Scanner including...

  • Physical Therapist

    3 months ago

    55 Fogg Road, United States South Shore Health Full time

    Job Description SummaryOFFERING NEW COMPETITIVE PAY RATES AND A $7,500 SIGN ON BONUS! In addition, South Shore Health is a not-for-profit organization participating in the Public Service Loan Forgiveness program for eligible employees. Responsible for evaluation and treatment of patients with a variety of sports, orthopedic and physical disorders, working...

  • Registered Nurse

    1 month ago

    Bryans Road, United States Encompass Health Full time

    Competitive pay based upon years of experience ($35-$45/hour), and competitive shift differential Registered Nurse Career Opportunity Experience nursing as it was meant to be. We're looking for Registered Nurses who are inspired by the prospect of caregiving the way it should be. Here, you'll have time to build relationships and enjoy the rewards of helping...

  • Physical Therapist

    1 month ago

    Pike Road, United States Enhabit Home Health & Hospice Full time

    Job DescriptionOverviewAre you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We’re committed to expanding what’s possible for...

  • Physical Therapist PT

    3 days ago

    pike road, United States Enhabit Home Health & Hospice Full time

    Job DescriptionOverviewAre you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We’re committed to expanding what’s possible for...

  • Physical Therapist

    4 days ago

    Pike Road, Alabama, United States Enhabit Home Health & Hospice Full time

    Job SummaryWe are seeking a highly skilled Physical Therapist to join our team at Enhabit Home Health & Hospice. As a Physical Therapist, you will play a vital role in helping our patients achieve optimal mobility and function in the comfort of their own homes.Key ResponsibilitiesExamine and treat patients with physical impairments using physical modalities...