User Acceptance Testing Analyst

3 weeks ago


McLean VA United States Convergenz Full time

HR Coordinator/UAT Testing role

Must sit onsite in Richmond, VA, McLean, VA, or Wilmington, DE

Job Description: As an HR Sr. Coordinator, in Talent Acquisition Operations, you will be part of a smart, talented team responsible for partnering with the recruitment organization and our downstream HR partners to continuously improve our recruiter and candidate experience. The qualified candidate will be responsible for performing Workday system testing and troubleshooting, assisting with recruiting education and development of user-friendly training materials.


Responsibilities:

Utilize our Workday test environments to perform User Acceptance Testing and troubleshoot Workday Recruiting system issues

Engage with recruiters, candidates, hiring managers or HR partner groups to resolve system issues and coach on appropriate steps/procedures

Create and maintain job aids to assist recruiters with system steps and procedural guidance

Conduct system training for newly hired recruiters; Develop and run ad hoc trainings as needed

Participate as a team member in agile pod work to enhance the Workday Recruiting experience


We are looking for individuals who excel in a collaborative team environment, have strong verbal and written communication skills, able to manage multiple priorities, can proactively identify and solve problems, and possess the ability to adapt to change quickly.



Basic Qualifications:

At least 1 year of customer service or at least 1 year of recruiting experience

Proficiency with GSuite

At least 1 year of Workday Recruiting experience

Excellent written and verbal communication skills

Demonstrated customer service skills, attention to detail and decision making skills



Preferred Qualifications:

2-3+ year of system administration experience

2+ year of process management experience

1+ year of training or 1+ year of communications experience

Experience Working in an Agile environment



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