Field Services Technician
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Job Description
This independent contractor role provides onsite IT and networking support at client locations within a maximum 75-mile radius of the technician’s current location, a mileage pay is provided.
Service calls may include retail and corporate sites, industrial and healthcare facilities, and mixed commercial and residential environments. Reporting to the Operations Manager, the Field Services Technician completes daily assigned work orders and scheduled multi-day projects, with remote technical support available as needed.
Payment is based on time spent completing each work order, with a guaranteed two-hour minimum per job. This role requires hands-on experience, personal hardware and cabling tools, and frequent movement within the service radius; NO training is provided.
Responsibilities
- Troubleshoot onsite IT, networking, wireless, and communications issues.
- Install, configure, and troubleshoot routers, switches, networking systems, and wireless equipment.
- Install, configure, and support VoIP systems, telephone lines, and POTS lines.
- Deploy, install, configure, and repair desktops, laptops, printers, photocopiers, servers, and point-of-sale devices.
- Install and troubleshoot CCTV, alarm, and audio-visual systems.
- Install, terminate, organize, and troubleshoot structured Ethernet cabling.
- Manage daily work orders and complete assigned service calls and multi-day projects.
- Document completed services, troubleshooting steps, and resolutions.
Required Qualifications
- Wireless networking experience.
- Structured cabling and Ethernet termination experience.
- Hardware installation and IT repair experience.
- Router and switch configuration skills.
- Experience setting up and troubleshooting VoIP systems, telephone lines, and POTS lines.
- Experience setting up and troubleshooting desktops, laptops, printers, photocopiers, server hardware and software, and point-of-sale devices.
- Experience installing and troubleshooting networking systems, CCTV and alarm systems, and audio-visual systems.
- Strong problem-solving skills.
Preferred Qualifications
- Four or more years of experience in field IT and network support.
- Associate degree in Information Technology, Networking, or a related field.
Jaid Technical Consulting is a Managed IT Services Provider, providing Low Voltage Cabling, installation & maintenance of Networking Equipment (e.g; accesspoints, routers, switches, servers), setup & maintain CCTV & Alarm Systems, install & repair Printers & Photocopiers, install & maintain Telecommunications and VoIP infrastructures, and other IT services.
Company Description
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