Director of Clinical Informatics

2 days ago

Colorado Springs CO United States Peak Vista Full time
Peak Vista Director of Clinical Informatics Colorado Springs, Colorado Apply Now

Description

Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 22 outpatient health centers. We deliver care with our strong 'Hospitality' culture. Our organization has over 800 employees and serves more than 81,500 patients annually in the Pikes Peak and East Central regions of Colorado.

Compensation (Pay): $89,721 to $126,933 /annually, based on experience.

Summary of Benefits:

  1. 403(b) Retirement with Company Match
  2. Paid Time Off
  3. Tuition Assistance
  4. Employee Assistance Program

Job Summary: Leads a team of trainers and application support analysts to provide technical and functional support services for the Electronic Health Record (EHR), practice management application, and associated clinical solutions. The Director will oversee the implementation, deployment, support, training, and maintenance related to the EHR and clinical solutions across the healthcare system. This includes developing and deploying training and support plans that assure both providers and support staff use the systems effectively.

Essential Duties and Responsibilities:

  1. Facilitates the hiring, orientation, and training process for new employees or existing staff.
  2. Monitors attendance, approves timecards, and manages time off requests.
  3. Responsible for oversight with Process Improvement/Quality Improvement activities utilizing regulatory agencies benchmarking with collaborative departments and partners.
  4. Schedules meetings, formulates agendas, facilitates, and maintains minutes, and participates in all meetings as assigned.
  5. Assists in the development of standard operating procedures and provides support to staff while ensuring adherence.
  6. Oversees and provides on-demand, friendly, and thorough customer service to application users and trainees.
  7. Oversees clinical information solution training including new employee orientation and continual education of the design and development of training materials.
  8. Establishes relationships with key operational leaders and serves as an advocate for Health Informatics, support, and training across multiple departments.
  9. Provides analysis of end user needs to ensure the applications are performing to expectations and supporting adoption.
  10. Provides thought leadership, vision, and expertise to ensure timely measurement and thoughtful analysis of clinical informatics and associated applications.
  11. Demonstrates the ability to evaluate, select, and implement new technological tools for improved clinical information technology use.
  12. Ongoing monitoring of clinical information technology solution utilization with ability to analyze requirements, gaps, issues, risks, and workflow enhancements.
  13. Provides Go-Live support for clinical informatics initiatives.
  14. Serves as liaison between team and vendor on application needs.
  15. Participates in special projects as needed.
  16. Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.
  17. Ability to frequently travel inside and outside of the Colorado Springs area.
  18. Operates corporate and/or personal vehicles, if applicable, in a safe and professional manner at all times.
  19. Promotes and demonstrates the mission, vision, and Core Values of Peak Vista.
  20. Develops and maintains good working relationships with all departments, the management team, medical staff, and leadership.
  21. Responsible for the human, financial, and material resources as well as data and information entrusted to us.
  22. Strives to deliver the best outcomes and highest quality service.
  23. Demonstrates knowledge of and adherence to the Compliance Plan and conflict of interest requirements.
  24. Enhances the effectiveness, efficiency, and productivity of the department by contributing to, and participating in, departmental performance improvement goals.
  25. All other duties as assigned.

Supervision Exercised: Clinical Informatics Department

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Spanish bilingual preferred.

Education/Experience: Education: Bachelor’s Degree in project management, business, information technology required, or 6 years of related job experience in lieu of degree.

Experience: 7-10 years of experience in areas such as electronic health records, clinical documentation, computerized order entry, results reporting, and other clinical technology required. 5 or more years of relevant management experience required.

Computer Skills: Basic computer knowledge, experience with use of electronic health records, internet, database software, and keyboard skills.

Certificates and Licenses: None

Other Skills: Project management, decisiveness, flexibility, problem-solving, and results-oriented.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must occasionally lift and/or move up to 15 pounds. Prolonged periods of sitting at a desk and working on a computer. The employee is occasionally required to stand and walk.

*Successful candidates will complete pre-employment screening, which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol-free workplace and an Equal Opportunity Employer.

**PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records.

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