Senior Salesforce Developer

Description

Senior Salesforce Developer / Solution Architect

Leidos | 100% Remote | Must reside within reasonable commuting distance of the Washington, DC metropolitan area in the Washington, DC / Gaithersburg, MD Metro Area.

Build. Architect. Innovate. Make an Impact.

Are you an experienced Salesforce Developer who enjoys hands-on coding, designing innovative solutions, and solving complex technical challenges?

Leidos is seeking a Senior Salesforce Developer / Solution Architect to join our enterprise application development team supporting mission-critical federal government programs.

This is an exciting opportunity to help design, develop, and modernize enterprise Salesforce applications supporting customer relationship management (CRM), high-volume contact center operations, case management, knowledge management, omnichannel customer engagement, and digital self-service solutions.

We're looking for a hands-on technical expert — not just someone who designs solutions, but someone who builds them.

In this role, you'll combine advanced Salesforce development skills with solution architecture and technical leadership responsibilities. You'll work alongside talented developers, architects, and business stakeholders to deliver scalable, secure, and reliable Salesforce solutions that make a meaningful impact.

This is primarily a hands-on senior development position with architecture and technical leadership responsibilities.

What You'll Do:

Design, Develop & Architect Salesforce Solutions:

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• Design, develop, and implement scalable, secure, and high-performing Salesforce applications using Apex, Lightning Web Components (LWC), Visualforce, SOQL/SOSL, Salesforce Flow, and Salesforce APIs.\n
• Lead technical design discussions and translate complex business requirements into effective Salesforce solutions.\n
• Develop custom applications, reusable components, workflows, and automation to improve functionality and user experience.\n
• Provide technical architecture guidance while remaining actively involved in coding, troubleshooting, testing, and deployments.\n
• Mentor developers, conduct code reviews, and promote Salesforce development standards and best practices.\n

Enhance Salesforce Service Cloud & Contact Center Capabilities:

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• Develop, enhance, and support Salesforce Service Cloud solutions in a high-volume enterprise contact center environment.\n
• Design and optimize case management, service request workflows, automated routing, escalation processes, and agent productivity tools.\n
• Support omnichannel customer engagement across phone, email, chat, and digital service channels.\n
• Integrate Salesforce with contact center technologies, customer self-service portals, and knowledge management solutions.\n
• Collaborate with technical teams and contact center stakeholders to improve operational efficiency, service delivery, and customer experience.\n

Build Enterprise Integrations & Optimize Performance:

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• Design, develop, and troubleshoot integrations between Salesforce and enterprise applications using REST/SOAP APIs, middleware, Salesforce Platform Events, and event-driven technologies.\n
• Support data migration, transformation, synchronization, and integration initiatives.\n
• Troubleshoot complex technical issues involving Salesforce, external systems, and contact center applications.\n
• Ensure solutions meet enterprise standards for security, scalability, performance, data governance, and compliance.\n

Collaborate, Deliver & Innovate:

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• Work within an A