Server/Barista - Hyatt Regency at Villa Christina

Position Summary

At Hyatt Regency Atlanta Perimeter at Villa Christina, exceptional hospitality begins with exceptional people. 

We are seeking an energetic and service-focused Server / Barista who enjoys connecting with guests and creating welcoming dining and beverage experiences.

The Server / Barista provides attentive food and beverage service while preparing high-quality coffee, espresso, and specialty beverages. This role may support the hotel restaurant, coffee outlet, breakfast service, grab-and-go market, banquets, and other Food & Beverage areas based on business needs.

The position is responsible for taking and delivering guest orders, preparing beverages, processing transactions, maintaining clean and organized service areas, and ensuring each guest receives prompt, friendly, and professional service.

Our Mission

Create Memorable Guest Experiences Through Genuine Hospitality, Quality Service, and Attention to Detail.

Provide personalized food and beverage service while delivering quality products accurately, efficiently, and with a welcoming approach.

Key ResponsibilitiesDeliver Exceptional Guest Service

• Welcome and acknowledge guests promptly with a warm, professional, and engaging approach.
• Create a welcoming environment and make guests feel recognized and valued.
• Take food and beverage orders accurately and enter orders into the point-of-sale system.
• Answer questions regarding menu items, ingredients, beverages, hotel services, and available offerings.
• Make recommendations based on guest preferences and menu knowledge.
• Anticipate guest needs and provide attentive service throughout the dining or beverage experience.
• Respond promptly and professionally to guest requests, concerns, and complaints.
• Follow through on guest requests to ensure needs and expectations are met.
• Notify management when additional assistance or service recovery is required.
• Thank guests and encourage them to return.

Prepare Coffee & Specialty Beverages

• Prepare and serve coffee, espresso, cappuccino, lattes, teas, blended beverages, and other specialty drinks according to established recipes and standards.
• Operate espresso machines, coffee brewers, grinders, blenders, and other beverage equipment safely and correctly.
• Maintain consistency in beverage quality, temperature, portion size, presentation, and preparation.
• Properly steam and prepare milk and milk alternatives according to guest preferences.
• Maintain knowledge of available coffee products, beverage ingredients, flavors, and seasonal offerings.
• Customize beverages accurately based on guest requests.
• Maintain appropriate supplies of coffee beans, milk, syrups, cups, lids, condiments, and other beverage products.
• Monitor product freshness and rotate supplies appropriately.

Provide Food & Beverage Service

• Accurately take guest orders and communicate special requests or dietary needs to the Culinary team.
• Serve food and beverages according to hotel service standards.
• Deliver orders promptly and ensure proper presentation before serving guests.
• Monitor tables and guest areas to identify additional service needs.
• Clear used dishes, glassware, and service items in a timely manner.
• Assist with setting, resetting, and maintaining tables and service areas.
• Coordinate closely with Culinary associates to ensure accurate and timely food delivery.
• Support breakfast, lunch, dinner, coffee service, and other hotel Food & Beverage operations as assigned.
• Assist with room service, banquet, market, or special-event service when operationally required.

Support Breakfast Operations

• Assist with breakfast setup, service, replenishment, and breakdown as assigned.
• Maintain attractive and properly stocked breakfast displays and service stations.
• Replenish food, beverages, condiments, utensils, plates, cups, and other supplies.
• Monitor buffet and service areas to ensure cleanliness, presentation, and product availability.
• Communicate food replenishment needs promptly to the Cu