Carpet Cleaning Technician
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Job Description
Job Description Summary:
We are seeking a dependable and detail-oriented Carpet Cleaning Technician to provide professional cleaning services for both residential and commercial clients. This role requires a strong work ethic, attention to detail, and the ability to deliver consistent, high-quality results while maintaining excellent customer relationships across a variety of environments, including homes, offices, and multifamily properties.
Key Responsibilities:
- Perform carpet cleaning services and water extractions in residential and commercial settings using approved cleaning methods (hot water extraction, specialty treatments)
- Clean additional surfaces assigned, including upholstery, area rugs, tile, grout, and hard flooring
- Conduct pre-inspections to identify stains, damage, and special treatment requirements
- Safely operate and maintain cleaning equipment, tools, and service vehicles
- Apply cleaning agents in compliance with manufacturer instructions and company standards
- Communicate clearly with clients regarding scope of work, expectations, drying times, and post-service care
- Maintain a clean, organized work vehicle and job site
- Accurately document services performed, time on site, and any issues encountered
- Follow all safety protocols and company policies
- Maintain a professional and courteous presence while representing the company at all job sites
- Measure client spaces and prepare and present accurate carpet cleaning estimates to clients
- Oversee scheduling and coordination of vehicle and equipment maintenance needs
- Proactively identify and capitalize on upselling opportunities for additional services and products, including upholstery cleaning, tile cleaning, and fabric protectants
- Move and reposition furniture in occupied spaces as needed to facilitate carpet cleaning, in accordance with safety guidelines
Qualifications:
- High school diploma or equivalent
- Valid driver’s license with a clean driving record
- Ability to lift 60+ lbs and perform physical work including bending, kneeling, pushing and standing for extended periods
- Strong time management and organizational skills
- Comfortable working independently and interacting with residential and commercial clients
- Reliable, punctual, and professional demeanor
Preferred (Not Required):
- Prior experience in carpet cleaning, janitorial services, or facilities maintenance
Experience working in commercial buildings, offices, or multifamily properties
Compensation & Benefits:
- Competitive pay based on experience
- Paid training and ongoing support
- Opportunities for bonuses and overtime
- Benefits package available for full-time employees
- Advancement opportunities within the company
Schedule:
40 Hours/week on a rotating schedule that includes nights and weekends depending on need
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