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Onsite Junior Engineer

2 months ago

Boston MA United States ELITEGROUP Full time

??Onsite Junior Engineer

Languages: English C1/C2

Location: Boston, MA, USA

About us:

EliteGroup IT Consulting is a renowned IT consultancy firm known for its expertise in delivering tailored solutions to clients worldwide. With a focus on innovation and excellence, we empower organizations to optimize their IT infrastructure and achieve their business objectives effectively. Join us and be part of a dynamic team committed to driving digital transformation and delivering exceptional results. ??

We are looking for a motivated and detail-oriented Junior On-Site Engineer to join our team for a 3-month project in Boston, MA. This role will primarily focus on supporting a smartphone rollout project, specifically preparing, configuring, and distributing iPhones to employees. This is a great opportunity for someone who wants to gain hands-on experience in IT support and project management in a dynamic, fast-paced environment.

Responsibilities:

  • Smartphone Preparation and Configuration
  • Unbox and inventory new iPhones.
  • Install and configure necessary apps and settings.
  • Ensure all devices are updated with the latest software and security patches.
  • Test devices to ensure full functionality before distribution.
  • Distribution and Support
  • Distribute configured iPhones to employees.
  • Provide basic training and support to employees on using their new devices.
  • Troubleshoot any initial setup issues or questions from employees.
  • Maintain accurate records of device distribution and employee acknowledgments.
  • Documentation and Reporting
  • Document the configuration process and any issues encountered.
  • Report daily progress and challenges to the project manager.
  • Assist in maintaining an up-to-date inventory of all distributed devices.

Profile :

  • Secondary school diploma/certificate of completion is preferred.
  • Basic knowledge of iOS and iPhone configuration.
  • Familiarity with mobile device management (MDM) tools is a plus.
  • Basic understanding of network protocols and connectivity.
  • Excellent communication skills, both verbal and written.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Proactive and problem-solving mindset.
  • Ability to work under stress while maintaining a positive attitude.

Interested in this opportunity? Feel free to apply here or send us your updated CV at anne.s@elitegroup.lu , morgane.z@elitegroup.lu and ryan.m@elitegroup.lu