Manager, Operations

Manager, Operations

At Everllence, we pioneer sustainable engineering for a decarbonized future. As a global leader in advanced engineering and technology, we provide innovative solutions across marine, energy, and industrial sectors. With over 14,000 employees in more than 120 countries, we are committed to driving the transition to clean energy and shaping the future of power and propulsion.

Our portfolio includes cutting-edge engine technology, turbomachinery, and digital services that support our customers in achieving their environmental and operational goals. At Everllence, we believe in empowering our people, fostering innovation, and building a culture of collaboration and excellence.

Everllence USA, Inc plays a vital role in our global operations, delivering high-performance solutions and services to clients across North America. With a strong presence in key markets and a commitment to local innovation, our U.S. team is at the forefront of driving sustainable progress in the region.

Join us and be part of a company that is not only engineering the futurebut also making it more sustainable.

The Manager, Operations oversees the daily management of the Brookshire workshop, supporting the repair, overhaul, and service of turbomachinery and engines & marine systems equipment. This role is responsible for operational performance, workforce development, safety, quality, customer satisfaction, and financial results. The position works closely with Sales, Engineering, Supply Chain, HSEQ, and other business functions to ensure efficient execution of workshop activities while driving continuous improvement and operational excellence.

Key Job Responsibilities:

• Lead the daily operations of the workshop to ensure safe, efficient, and high-quality repair and overhaul services.
• Manage workflow, scheduling, and resource allocation to maximize productivity and meet customer commitments.
• Ensure the timely execution of projects while maintaining quality, safety, and cost objectives.
• Monitor workshop performance and implement corrective actions when operational targets are not achieved.
• Coordinate activities across departments to ensure alignment and support of operational priorities.

• Monitor revenue, margin, productivity, and operational performance against established business goals.
• Track and report Key Performance Indicators (KPIs) related to safety, quality, efficiency, delivery performance, and profitability.
• Provide regular operational updates and performance reporting to leadership.
• Support cost estimating activities and collaborate with Sales to develop competitive and profitable quotations.
• Identify and implement opportunities to improve operational effectiveness and financial performance.

• Lead, coach, and develop workshop personnel to achieve high levels of performance and engagement.
• Ensure adequate staffing levels and skills development to support current and future business requirements.
• Conduct performance management activities, training programs, and succession planning initiatives.
• Foster a culture of accountability, teamwork, continuous learning, and operational excellence.
• Promote employee involvement in continuous improvement and problem-solving initiatives.

• Promote a strong safety culture and ensure compliance with all company, regulatory, and customer safety requirements.
• Ensure adherence to quality standards, company policies, ISO requirements, and customer specifications.
• Lead efforts to identify, address, and prevent safety, quality, and operational risks.
• Support audits, inspections, and compliance activities as required.
• Drive continuous improvement initiatives focused on safety, quality, efficiency, and customer satisfaction.

• Collaborate with Sales and customer-facing teams to support business growth and strengthen customer relationships.
• Ensure workshop activities consistently meet customer expectations for quality, responsiveness, and delivery.
• Support evaluation of new capabilities, services, and process improvements that enhance business performance.
• Work closely with engineering, operations, and service teams to align priorities and maximize workshop effectiveness.
• Perform additional duties as required to support operational and business objectives.