Area Sales Representative

Area Sales Representative

Job Description

Job Title: Area Sales Representative 

Work Location: Remote (Bay Area, Seattle, or NYC)

Division/Department: Commercial / Sales

Reports to: Area Sales Director

Pay: $40-$50k Plus Variable Comp

Essential Duties and Responsibilities

The Area Sales Representative is a critical role for Sonendo and its current and future customers. You will be an integral part of supporting the Area Sales Manager to retain, expand, and grow the current and future customer set. Over time, this role will enable you to have access to other opportunities with expanded responsibility within the organization

Area Support Duties

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• Provide account management support as needed for existing customers to maximize the success/procedure utilization of their practice including business and clinical needs.\n
• Execute business reviews with current customers to highlight areas of success and areas of improvement\n
• Drive and support customer referral events and practice marketing needs (i.e. Lunch and Learns, Open Houses, Referral events, Practice Marketing)\n
• Drive and support Professional Education activities for existing customers (i.e. 2.0 GW Courses/webinars/P2P KOL connections)\n
• Provide focused support for needs-based account list provided by Area Sales Director with examples areas of focus being procedure utilization, procedure education, peer connection, etc measured through increase procedure utilization/share of practice\n
• Facilitate lead generation and prospect meeting development in your designated area of responsibility to hand off to your aligned Area Sales Manager \n
• Develop relationships with dental office personnel (e.g. through case observation, casual conversations, meetings, participation in conferences) to make new contacts within dental offices and to identify key decision makers to facilitate future sales. Also, be able to marshal the Sonendo resources to bear for the account.\n
• Attend clinical procedures in the operatories of accounts as needed to assure customer and patient success with Sonendo products after customer completes the Onboarding Playbook\n
• Stay abreast of relevant clinical and library research and participates in case reviews, procedure observation and clinical discussions with dentists, office staff and affiliated stakeholders. Be able to pass any internal clinical certification.\n
• Ability to execute ongoing customer training and product updates in person, or virtually\n
• Respond to client inquiries concerning product or procedure complaints \n
• Able to install and newly sold system \n
• Supports the Director in the development of new approaches, methodologies, and metrics to improve efficiency and effectiveness of team\n
• Become proficient with the TDO software platform \n
• Records/gathers HIPAA-compliant quantified data on specific system and procedure related protocols required by marketing, R&D and/or clinical/regulatory\n
• Identify and share with ASM/ASD/Professional Education areas of opportunity and improvement that would benefit our customer base\n

Administrative and Other

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• Participate in various meetings, both by telephone and in person. This would include team or departmental conference calls, training, and team meetings\n
• Administrative tasks to include timely reporting and data entry\n
• Maintain a professional image when presenting Sonendo\n
• Foster collaboration between Sonendo and customers\n
• Maintain compliance with Quality System procedures and company policies\n

Education and/or Work Experience Requirements: 

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• A minimum of a bachelor’s degree or 5 years of relevant professional work/military experience\n
• A minimum of 3 years of sa