Intake Coordinator
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Job Description
An Intake Coordinator at Malca-Amit is required to work in a fast paced customer focused environment and will be responsible for customer service, data entry and front desk shipping/receiving. A successful candidate will be responsible for daily shipment data entry, customer service, as well as handling of numerous sensitive commodities, from the U.S. West Coast to various international destinations & origins throughout the Malca-Amit global network. This collaborative process entails extensive interactions with various domestic and international stakeholders.
\nThe Intake Coordinator will need to possess proven time management skills, a high level of customer service skills, have fast paced data entry abilities as well as excellent inter-personal qualities.
\nResponsibilities
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- Handling of in-person shipping & receiving\n
- Provides customer service via phone, e-mail & in-person\n
- Daily enter key data of company transactions in database\n
- Aid and support to company personnel\n
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Qualifications
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- Basic knowledge in MS Office, databases, and CRM software\n
- Hands-on experience with customer service\n
- Accuracy and attention to detail\n
- High level of time-management skills\n
- Perform filing and record-keeping tasks\n
- Strong problem-solving skills\n