Specialist - Technology Support Services

Job Info

Job Identification 34948

Job Category Sales Support

Locations 2820 Market St, St. Louis, MO, 63103, US (Hybrid)

Apply Before 10/08/2026, 05:07 PM

Job Schedule Full time

Job Description

As a Specialist - Technology Support Services, you will be the trusted advisor and technical support professional for the Wesco Global Solutions business. The Technology Support Services team is the first tier of support in all our technologies. The team are technical advisors to Communications and Security Solutions (CSS), Electrical and Electronic Solutions (EES) and Utility and Broadband Solutions (UBS) sales organizations. The Technology Support Services team also supports the Corporate Marketing, Supply Chain Solutions and Category Management groups as Subject Matter Experts.

Responsibilities:

• Deliver credibility and value to our customers in the education and positioning of solutions for technology in various markets.
• Work closely with Sales and key suppliers to build effective solutions that meet the customer expectations and future needs. Educate sales of all the key areas the team supports to get wide and deep in all customer engagements.
• Evaluate each project opportunity and determines the resource requirements to fulfill the tasks. Escalate projects to the Senior Specialist team or Solution Architect team when a project is complex, strategic, or global in nature. Work closely with the Senior Specialist and Solution Architect teams to provide deliverables to meet customer timelines and expectations.
• Engage all sales opportunities or support requests from any country or region. The Technology Support Services team has specialists throughout the globe in various technologies that can be pulled into any project anywhere as the need arises.
• Support the Global Training Program in both a trainer and participant role. The individual will help sales identify and position Supply Chain Solutions to help CSS, EES and UBS maximize sales potential and profitability.

Qualifications:

• Associates' Degree (U.S.)/College Diploma (Canada), or commensurate years of technical experience required
• Licenses/Certificates/Designations required
• Bachelor's Degree - Technical or engineering discipline, or commensurate years of technical experience preferred
• 5 years of experience in the technical field of expertise in design, implementation and/or commissioning
• Possess a customer-centric mindset
• Possess fundamental computer proficiency with Microsoft Office Outlook, Word, Excel, PowerPoint & Visio
• Demonstrate strong technical skills and the ability to make recommendations within the designated area of responsibility
• BICSI RCDD or Industry Equivalent
• Ability to travel up to 10%

• Compensation Details $74,285 - $96,570 Annually

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.

About the Team

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here and apply online today Founded in 19