Guest Service Support Expert

1 month ago

Austin TX United States Marriott International, Inc Full time
Additional InformationFull-Time, Serenade, Pay: $16.00/hour
Job Number24194103
Job CategoryFood and Beverage & Culinary
LocationW Austin, 200 Lavaca Street, Austin, Texas, United States, 78701VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.

Supervisory Experience: No supervisory experience.

License or Certification: None

 Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  • Guest Service Support Expert

    1 month ago

    Austin, United States Marriott International, Inc Full time

    Additional InformationFull-Time, Serenade, Pay: $16.00/hourJob Number24194103Job CategoryFood and Beverage & CulinaryLocationW Austin, 200 Lavaca Street, Austin, Texas, United States, 78701VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will...

  • Guest Service Support Expert

    1 month ago

    Austin, United States Marriott International, Inc Full time

    Additional InformationFull-Time, Serenade, Pay: $16.00/hourJob Number24194103Job CategoryFood and Beverage & CulinaryLocationW Austin, 200 Lavaca Street, Austin, Texas, United States, 78701VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will...

  • Guest Service Support Expert

    1 month ago

    Austin, United States Marriott International, Inc Full time

    Additional InformationFull-Time, Serenade, Pay: $16.00/hourJob Number24194103Job CategoryFood and Beverage & CulinaryLocationW Austin, 200 Lavaca Street, Austin, Texas, United States, 78701VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will...

  • Guest Service Support Expert

    1 month ago

    San Antonio, TX, United States Marriott International, Inc Full time

    Additional InformationPart-time, 18 Oaks, Part-timeJob Number24197677Job CategoryFood and Beverage & CulinaryLocationJW Marriott San Antonio Hill Country Resort & Spa, 23808 Resort Parkway, San Antonio, Texas, United States, 78261VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about...

  • Guest Service Support Expert

    2 weeks ago

    Scottsdale, AZ, United States Marriott International, Inc Full time

    Additional InformationFull Time, Pay: $15.00/hour plus tipsJob Number24209601Job CategoryFood and Beverage & CulinaryLocationThe Westin Kierland Resort & Spa, 6902 East Greenway Parkway, Scottsdale, Arizona, United States, 85254VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about putting...

  • Guest Service Support Expert

    2 weeks ago

    Naples, FL, United States Marriott International, Inc Full time

    Additional InformationGumbo LimboJob Number24210453Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States, 34108VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will...

  • Guest Service Support Expert

    1 month ago

    Austin, Texas, 78705, Travis County, TX, United States Marriott International, Inc Full time

    Additional InformationFull-Time, Serenade, Pay: $16.00/hourJob Number24194103Job CategoryFood and Beverage & CulinaryLocationW Austin, 200 Lavaca Street, Austin, Texas, United States, 78701VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will...

  • Guest Service Support Expert

    1 month ago

    Half Moon Bay, CA, United States Marriott International, Inc Full time

    Additional InformationJob Number24191517Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Half Moon Bay, One Miramontes Point Road, Half Moon Bay, California, United States, 94019VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about putting food on the table that our guests...

  • Guest Service Expert

    2 weeks ago

    Charlotte, NC, United States Marriott International, Inc Full time

    Additional InformationBistro Barista or CookJob Number24210447Job CategoryFood and Beverage & CulinaryLocationCourtyard Charlotte Arrowood, 800 West Arrowood Road, Charlotte, North Carolina, United States, 28217VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs arent just about putting food on the table that...

  • Guest Service Expert

    4 weeks ago

    New Orleans, LA, United States Marriott International, Inc Full time

    Additional InformationLobby LoungeJob Number24200145Job CategoryFood and Beverage & CulinaryLocationNew Orleans Marriott, 555 Canal Street, New Orleans, Louisiana, United States, 70130VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about putting food on the table that our guests will enjoy...

  • Guest Environment Expert

    2 weeks ago

    Dallas, TX, United States Marriott International, Inc Full time

    Additional InformationJob Number24208273Job CategoryHousekeeping & LaundryLocationThe Ritz-Carlton Dallas, 2121 McKinney Avenue, Dallas, Texas, United States, 75201VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to...

  • Guest Service Support Expert- Food Runner DRA

    2 weeks ago

    Miami, FL, United States Marriott International, Inc Full time

    Additional InformationJob Number24211186Job CategoryFood and Beverage & CulinaryLocationMiami Marriott Biscayne Bay, 1633 North Bayshore Drive, Miami, Florida, United States, 33132VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until...

  • Buffalo's Guest Service Expert

    2 weeks ago

    Avon, CO, United States Marriott International, Inc Full time

    Additional InformationPay: $11.40/hour plus tips, Shift meal, Parking, Part-time, Winter seasonalJob Number24210469Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Bachelor Gulch, 0130 Daybreak Ridge, Avon, Colorado, United States, 81620VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs...

  • Fireside Guest Service Expert

    1 week ago

    Avon, CO, United States Marriott International, Inc Full time

    Additional InformationPay: $11.40/hour plus tips, Parking and shift meal, Full-time, winter-seasonalJob Number24211083Job CategoryFood and Beverage & CulinaryLocationThe Ritz-Carlton Bachelor Gulch, 0130 Daybreak Ridge, Avon, Colorado, United States, 81620VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs...

  • Guest Experience Expert

    4 weeks ago

    Greensboro, GA, United States Marriott International, Inc Full time

    Additional InformationOvernight ShiftJob Number24199642Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Reynolds Lake Oconee, One Lake Oconee Trail, Greensboro, Georgia, United States, 30642VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth...

  • Guest Arrival Expert

    4 weeks ago

    Greensboro, GA, United States Marriott International, Inc Full time

    Additional InformationValetJob Number24201843Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Reynolds Lake Oconee, One Lake Oconee Trail, Greensboro, Georgia, United States, 30642VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   First impressions are everything. When guests arrive at our...

  • Guest Arrival Expert

    2 weeks ago

    Greensboro, GA, United States Marriott International, Inc Full time

    Additional InformationEvening ShiftJob Number24201811Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Reynolds Lake Oconee, One Lake Oconee Trail, Greensboro, Georgia, United States, 30642VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY First impressions are everything. When guests arrive at...

  • Guest Arrival Expert

    3 weeks ago

    Aspen, CO, United States Marriott International, Inc Full time

    Additional InformationFull time, Valet Parker, Pay: $20.00/hourJob Number24194581Job CategoryRooms & Guest Services OperationsLocationThe St. Regis Aspen Resort, 315 East Dean Street, Aspen, Colorado, United States, 81611VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   First impressions are everything. When...

  • Guest Environment Expert

    3 days ago

    Sarasota, FL, United States Marriott International, Inc Full time

    Additional InformationJob Number24211196Job CategoryHousekeeping & LaundryLocationThe Tower Residences at the Ritz-Carlton Sarasota, 35 Watergate Drive, Sarasota, Florida, United States, 34236VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a clean room and a freshly made...

  • Guest Experience Expert

    3 weeks ago

    Aspen, CO, United States Marriott International, Inc Full time

    Additional InformationJob Number24201779Job CategoryRooms & Guest Services OperationsLocationW Aspen, 550 South Spring Street, Aspen, Colorado, United States, 81611VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build...