Program Supervisor
2 days ago
Supervisor / Team Lead
Be part of a dynamic team where your leadership will make a daily impact on patients' lives by helping them access their essential medications. My client is looking for a Supervisor to lead a dedicated support team, ensuring each patient receives compassionate, thorough, and efficient assistance. This role is perfect for a detail-oriented leader committed to delivering top-notch patient service.
What You’ll Be Doing
- Manage day-to-day program operations, ensuring smooth workflow and SLA adherence
- Lead, coach, and develop a team to meet client-specific business rules and patient needs
- Recruit and train team members to maintain optimal staffing levels
- Communicate daily to keep the team engaged and aligned with program goals
- Handle Adverse Events and Product Complaints per industry standards
About You
- Be able to do the job as described.
- Excellent leadership skills with a compassionate, patient-centered approach
- Proficiency in handling confidential health information with integrity
- Exceptional emotional intelligence and the ability to manage challenging situations
- Ability to communicate clearly and professionally
Why You Should Apply
- Opportunity to make a real difference in patient care
- Competitive pay and yearly merit increases
- Comprehensive health, dental, and vision benefits; 75% covered by the employer
- PTO benefits, flex days, paid holidays, and toll reimbursement (up to $678.60/year)
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