Program Supervisor

2 weeks ago

Jeffersonville IN United States Jacobs Management Group, Inc. Full time

Supervisor / Team Lead

Be part of a dynamic team where your leadership will make a daily impact on patients' lives by helping them access their essential medications. My client is looking for a Supervisor to lead a dedicated support team, ensuring each patient receives compassionate, thorough, and efficient assistance. This role is perfect for a detail-oriented leader committed to delivering top-notch patient service.

What You’ll Be Doing

  • Manage day-to-day program operations, ensuring smooth workflow and SLA adherence
  • Lead, coach, and develop a team to meet client-specific business rules and patient needs
  • Recruit and train team members to maintain optimal staffing levels
  • Communicate daily to keep the team engaged and aligned with program goals
  • Handle Adverse Events and Product Complaints per industry standards

About You

  • Be able to do the job as described.
  • Excellent leadership skills with a compassionate, patient-centered approach
  • Proficiency in handling confidential health information with integrity
  • Exceptional emotional intelligence and the ability to manage challenging situations
  • Ability to communicate clearly and professionally

Why You Should Apply

  • Opportunity to make a real difference in patient care
  • Competitive pay and yearly merit increases
  • Comprehensive health, dental, and vision benefits; 75% covered by the employer
  • PTO benefits, flex days, paid holidays, and toll reimbursement (up to $678.60/year)

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