Department Manager

1 day ago

Vernon Hills IL United States H&M Full time

Overall Job Summary: At H&M we refer to our Assistant Managers as Department Managers and you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. The Department Manager will ensure that you have the Best Team and support their development, as well as work with succession planning, talent development, and structured performance management for the team based on results, values, and leadership. The Department Manager will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.

This position reports to the Store Manager and has the following direct reports: Department Supervisor, Sales Advisor.

Your Day to Day

Sales and Profit

  1. Regularly analyze and follow up on Sales & Profit KPIs for the department with the Visual Merchandisers. Secure that actions are taken to maximize selling. Support the Visual Merchandisers with these actions by securing the hours and staff needed for a successful execution.
  2. Together with the store management team, secure store operations, H&M standards, and best practices are followed through proper scheduling to maximize conversion and enable commercial activities (Move, Sales, Events, etc.) and excellent customer service keeping within the sales budget of allocated hours.
  3. Plan and prioritize actions together with your team that have a clear impact on selling and ensure the implementation of the Commercial Handbook.
  4. Ensure H&M Customer Service standards are always delivered through active coaching and leading by example.
  5. Actively participate in executing store routines and tasks including but not limited to the delivery truck, garment processing, reductions, department moves and price change.
  6. Actively prevent loss and ensure the department follows appropriate safety and security guidelines.
  7. Give input to the Store Manager and Area Teams on allocation and replenishment to secure garment levels according to sales trends and inform the Store Manager of any potential risks, threats, and opportunities related to the competitor landscape.

People and Teams

  1. Manage the recruitment, training, development, and succession planning team in line with H&M best practices.
  2. Evaluate and manage the performance of the Department team members; give regular feedback, execute dialogues, development plans, and follow ups and take actions to improve performance and develop the team.
  3. Deliver clear communication to Store team on business performance, company culture, and training focuses through daily Behind The Seams meetings and participating in weekly Leadership Meetings.
  4. Ensure that health & safety, legal, and security issues are being handled to H&M standards and local laws, securing the employee and customer safety at all times.
  5. Carry out supervisory responsibilities in accordance with H&M policies and applicable laws including time-off requests, pay, conducting terminations & corrective actions, and making employment decisions.
  6. Ability to maintain overall store responsibility in absence of Store Manager.
  7. Strengthen our Company Culture by promoting feedback in our daily work and coach your team to do the same.

Who You Are

  1. Inclusive, positive, creative, and willing to learn on the job
  2. Passionate for customer service and helping people find their style.
  3. A multi-tasker who enjoys working in a fast-paced environment with an eye for detail.
  4. 1-2+ years of transferrable experience welcome.
  5. You have the ability to lift in excess of 20 pounds.
  6. Ability to coach and counsel staff on management and progressive discipline techniques.
  7. Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance.
  8. Ability to climb a ladder and use a step stool.
  9. Open availability including evenings and weekends.
  10. Basic computer skills such as browser navigation, software interaction, and data entry are needed.
  11. May be required to travel to support other stores and for training.

Why You'll Love Working for H&M

  1. Dynamic, team-driven work environment with a group of unique, diverse, and kind individuals.
  2. Endless growth & development opportunities.
  3. Dress your personality. We encourage you to dress your personality all day, every day.
  4. Did we mention our discount at H&M, &Other Stories, and COS?

Job Status: Hourly, Non-Exempt

Compensation: Hiring Range is $20.92- $23.53 Hourly

EEOC Code: SLS

*This job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company's discretion.

**H&M, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

Benefits:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.

Inclusion & Diversity:

H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description:

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

#J-18808-Ljbffr

  • Retail Sales Department Manager

    6 days ago

    Christiana, DE, United States Boscov's Department Stores Full time

    Retail Sales Department Manager Experienced Retail Sales Department Managersbring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad...

  • Department Manager- Cosmetics/ Jewelry

    2 months ago

    Pottsville, PA, United States Boscov's Department Stores Full time

    Retail Sales Manager Experienced Retail Sales Department Managersbring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of...

  • Retail Sales Department Manager

    2 months ago

    Hazleton, PA, United States Boscov's Department Stores Full time

    Retail Sales Department ManagerExperienced Retail Sales Department Managersbring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad...

  • Embroidery Department Director

    3 weeks ago

    Vernon Hills, Illinois, United States The Reserves Network Full time

    This role is an exceptional opportunity for a seasoned professional to join our team as an Embroidery Department Director.What We Offer:We provide a competitive salary of $67,000 - 75,000 per year, based on experience, and a comprehensive benefits package that includes health, vision, and dental insurance plans, as well as a 401(k) plan.The Embroidery...

  • Sales Control Department Manager

    7 days ago

    Reading, PA, United States Boscov's Department Stores Full time

    Boscovs Sales Control/ Customer Service Desk ManagerExperienced Sales Control/ Cash Office Managersbring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For over 100 years, Boscov's has been known for its great values and famous brands, and for...

  • Retail Sales Department Manager- Jewelry/ Cosmetics- FT

    6 days ago

    Salisbury, MD, United States Boscov's Department Stores Full time

    Retail Sales Manager Experienced Retail Sales Department Managersbring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of...

  • Department Manager

    2 days ago

    Gurnee, IL, United States H&M group Full time

    About the Role As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By bringing everyone together, you’ll be able to create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and H&M succeed. Ensuring an excellent operational & visual experience for your store,...

  • Department Manager

    7 days ago

    Clifton Park, NY, United States Boscov's Department Stores Full time

    Retail Sales Department ManagerExperienced Retail Sales Department Managersbring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad...

  • Department Manager

    6 days ago

    Clifton Park, NY, United States Boscov's Department Stores Full time

    Retail Sales Department ManagerExperienced Retail Sales Department Managersbring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad...

  • Department Manager, Distribution Engineering

    2 days ago

    Chicago, IL, United States LVI Associates Full time

    Department Manager, Distribution Engineering Location: Chicago or Great Lakes RegionJob Type: Full-TimeDepartment: Electric UtilityReports To: Director of Engineering Seeking a highly skilled and motivated Department Manager, Distribution Engineering with a focus on design to lead a talented team of engineers. Responsibilities: Lead and manage the...

  • Department Manager

    2 days ago

    Hoffman Estates, IL, United States Savers Full time

    Must have management experience to be considered. Who we are: As one of the largest for-profit thrift operators in the United States, Canada, and Australia for value-priced pre-owned clothing, accessories, and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...

  • Dairy Department Manager

    1 day ago

    Arlington Heights, IL, United States Brookhavenmarket Full time

    Join Brookhaven Market in Arlington Heights, IL, as a Full-Time Dairy Department Manager and elevate your career in the dynamic grocery industry! This onsite position offers a competitive hourly pay ranging from $18 to $24 , allowing you to thrive in a rewarding environment. You will be at the forefront of delivering exceptional customer experiences while...

  • Structural Deputy Department Manager

    2 days ago

    Chicago, IL, United States Michael Baker International, Inc. Full time

    BRIDGE PRACTICE Michael Baker International has addressed bridge design, construction and preservation challenges with innovative and sustainable solutions. Exemplifying its depth and versatility in the bridge space, Michael Baker International, ranked Number Five by Engineering News-Record in its annual ranking of Bridge Design Firms in the United States,...

  • Substation Department Manager

    1 day ago

    Chicago, IL, United States Venda Search Full time

    Substation Department Manager Location: Remote Salaries: $160k-$180k plus quarterly bonus, ESOP plan and 4 weeks of PTO Our Client: Our client is a mid-sized consulting firm with around 320 members of staff. They have outstanding relationships with each of their clients and are well-known in the industry for their fantastic culture and flexible working...

  • Department Manager, Dairy – Deerfield

    2 days ago

    Deerfield, IL, United States Publix Full time

    Location: Deerfield Beach, FLJob ID: 30857BRDepartment: Deerfield DairyWorking Hours: Minimum 45 hours per week; primarily afternoon shiftPay Frequency: WeeklyDate Posted: Oct 31, 2024 Responsibilities Planning and maintaining production processes within the production department Ensuring food quality and food safety within the production department;...

  • Nursing Department Manager

    1 week ago

    Mount Vernon, Ohio, United States The Laurels of Mt. Vernon Full time

    The Laurels of Mt. Vernon offers a challenging and rewarding opportunity for an experienced Nursing Department Manager.About the RoleThis position is responsible for overseeing the nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA), and others. The successful candidate will have excellent...

  • ERP Manager

    1 week ago

    Vernon Hills, United States DGI Supply Full time

    SUMMARY: The ERP Manager will play a pivotal role in the technical support and utilization of our Prophet 21 ERP application. This individual will be responsible for ensuring the system's performance, reliability, and alignment with our business processes. DUTIES AND RESPONSIBILITIES:Provide ongoing support and maintenance for our ERP system (P21),...

  • General Manager

    3 weeks ago

    Vernon Hills, United States Sky Zone Full time

    CircusTrix, LLC dba Sky Zone (Defy/Rockin' Jump) General Manager Full-time, Onsite JOB DESCRIPTION POSITION OVERVIEW As a General Manager (GM) you work under the guidance of the District Manager and are responsible for all park operations including park safety and cleanliness, membership sales and park revenue, and providing an exceptional guest experience...

  • Area Manager

    1 month ago

    Vernon Hills, United States Rust-Oleum Full time

    Job DescriptionJob Title: Area Manager Location: Louisiana, Mississippi, and S. Alabama Department: Rust-Oleum US Sales Reports To: Zone Manager Direct Reports/Manages others: No Hybrid Schedule: Our hybrid work environment includes two (2) remote days/week. Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and...

  • Department Manager

    1 month ago

    Memphis, TN, United States Orion Talent Full time

    Position Details: Title: Department Manager Location: Memphis, TN Shift: M-F Day shift. Compensation: $100k - $125k(+) + 10% annual bonus Benefits: Comprehensive Corporate Benefits Package Travel: None Position Description: The Department Manager will be responsible for making a positive impact leading the Peanut Butter operations area of their...