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Advanced Quality Engineer

2 months ago


Montgomery AL United States MS Companies Full time

Automotive Warranty Recall Campaign Specialist - Korean bilingual required


Position Summary:

Create and maintain field action launched to distributors (including service and recall campaigns) for a large automotive manufacturer. Serve as liaison between OEM manufacturers, distributors, vendors, and Corporate management regarding field action campaign preparation, communication, tracking, etc.


Essential Functions:

  • Create campaign report approvals with information provided by QA.
  • Register campaigns in Global Warranty Management System.
  • Collaborate with improvement team on any campaign related matters before, during, and after the launch.
  • Coordinate with Improvement Teams on any pending campaign responsibilities.
  • Maintain campaign master file and request closure/extension of campaigns running out of budget.
  • Monitor claims to prevent incorrect claim submission.
  • Provide bilingual services, including written translations and verbal interpretations; review finished materials for completeness, accuracy, format, and appropriate English or Korean language usage.
  • Administer, coordinate, and comply with all Business Management System (BMS), Environmental Management System (EMS), and Safety Management System (SMS) requirements.
  • Meet all other requirements as assigned.


Position Requirements:

  • US Citizenship or Greencard holder prefered


Education

  • Bachelor’s degree in Engineering, Engineering Science, Business Adminstration, or equivalent preferred.


Related Experience

  • 0-10 years of job-related experience preferred
  • 3-5 years job related experience in automotive industry desired.


Skills / Knowledge

  • MS Word, Excel, and PowerPoint.
  • Bilingual – ability to speak, read, and write English and Korean fluently.


Additional Information:Position may require occasional travel (domestic or foreign). Flexibility in working hours to include weekends, holidays, and off shift. Position may require on-call duty or overtime due to overall responsibility.


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