Engineering Manager

2 weeks ago

Alexandria VA United States Leidos Full time

The Mission: Leidos is looking for an Engineering Manager to support a large DoD customer.

This is an exciting opportunity to use your experience and provide support to the Department of Defense’s mission. This position will be part of mission engineering in a fast paced environment. As a leader within the organization, you will be expected to collaborate and coordinate with a geographically distributed team while working objectively to implement the vision.

The Engineering Manager will work with the Chief Engineer, Program Manager (PM), and Deputy Program Manager to evaluate alternatives including cost and risk, supportability and analyses for total systems. Duties include performing systems requirements analysis, functional analysis, timeline analysis, trade studies, requirements allocation and interface definition, technical management, integration, system testing, and quality assurance. The candidate should be well versed in infrastructure operations and will be responsible for overseeing the investigation and resolution of problems for systems. The candidate will: Influence development of solutions that impact strategic project/program goals and business results; Recommend and develop new technical solutions, products, and/or standards in support of function’s strategy and operations; and direct and manage work efforts of other technical staff that has significant impact on project results/outputs.

The ideal candidate will have the experience resolving highly complex problems using significant application of technical knowledge, conceptualizing, reasoning and interpretation. They will develop solutions that are highly innovative, and through research and integration of best practices.

Successful candidates must possess the following skills:

  • Oversee work effort of a diverse team of IT System Engineers supporting core systems/services impacting enterprise operations
  • Responsible for engineering initiatives that focus on engineering capabilities, process differentiation, technical solutioning, and program execution.
  • Define, maintain, update, and drive innovation into engineering tools, processes, and resources.
  • Developing and maintaining the backlog plan for the engineering team.
  • Develop and implement long-term engineering strategies
  • Brief technical status to internal and external customers, as well as program and company leadership
  • Develop and maintain comprehensive system documentation, operational procedures, and policies.
  • Ensure compliance with organizational standards, security policies, and regulatory requirements
  • Coordinate with IT Operations Center staff on response to service outages requiring advanced engineering support, track restoration efforts and report steps taken in an After Action Report (AAR)
  • Work with peers in Operations, Engineering and Cyber Security to resolve issues impacting production systems
  • Develop and implement policies necessary to ensure subordinate Team Leads are following best business practices in the support of a large, multi-enclave, enterprise environment
  • Manage projects internal to infrastructure services and oversee outside projects to ensure seamless transitions between design/development and O&M
  • Monitor system availability, conduct analysis of incidents, and provide data to leadership on a weekly and monthly basis to explain impact on customers, systems, and security.
  • Develop Key Performance Indicators (KPIs) to demonstrate to the customer the work effort and value provided by colleague teams
  • Review design, O&M support, and security documentation, provide insights to Team Leads, and ensure all staff are operating from the same documentation
  • Oversee training plans/efforts; develop methodology to train new employee and standardize training for existing employees
  • Develop full-scale detailed project plans, IT engineering processes and manage task dependencies and critical path.
  • Manage ticket escalations from operations to engineering, coordinate with government leadership on resource availability and update stakeholders on efforts.
  • Manage Staff and their performance to include training, professional development, performance management and evaluation.
  • Advise and participate in recruiting and onboarding activities for new staff.

Basic Qualifications

  • Candidate must, at a minimum, meet DoD 8570.11- IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP)
  • Track record of effectively managing a large, diverse, team of IT professionals
  • Experience interacting with, and briefing, military and government civilian leadership.
  • Experience as a functional manager leading a distributed engineering team with direct reports.
  • Experience in a customer facing role as a technical/engineering leader.
  • Knowledge of Intelligence Community (IC) IT standards and best practices.
  • Solid project management skills with the ability to prioritize tasks and manage time efficiently
  • Experience conducting root cause analysis and providing recommendations to minimize future risk to the environment
  • Experience with supporting physical and virtual server environments.
  • Time management skills and the ability to shift focus between major topics at a moment’s notice.
  • Strong oral and written communications skills.
  • Experience working with teams to improve existing processes and procedures.
  • Experience managing projects spanning the service lifecycle (implementation, upgrade, refresh, and decommission)
  • Experience with IT Service Management methodology
  • Experience with the Department of Defense Architectural Framework (DoDAF) and its relevance to standardizing documentation
  • Familiarity with the Risk Management Framework (RMF)
  • Familiarity with DoD Enterprise Service Management Framework (DESMF)
  • Familiarity with incident/change management ticketing systems such as Service Now.

Familiarity with day-to-day management and maintenance of enterprise solutions to include, but not limited to:

  • Microsoft Server
  • CentOS Linux
  • VMware
  • Splunk
  • Microsoft Exchange
  • MS365/O365
  • SAN/NAS Storage Solutions
  • Active Directory
  • Microsoft SQL
  • Microsoft SharePoint

Education

  • Bachelor's degree in a Systems Engineering, Computer Science, or other related technical discipline, or equivalent combination of education and experience.
  • 12+ years of related engineering experience on large complex programs

Security Clearance

  • Due to the nature of the government contracts we support, US Citizenship is required.
  • TS/SCI with Poly required for Position or TS/SCI and willingness to obtain a poly.

Preferred Qualifications

  • Advanced Degree in a technical domain
  • ITIL Certification
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