Patient Access Representative

2 months ago

Building F Duluth Clinic rd Street, United States Essentia Health Full time

Job Description
Job Description:This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data necessary to ensure appropriate care and compliant, accurate patient registration and billing. This position serves as liaisons between patients and Virtual Patient Registration Representatives and Patient Schedulers. They must be able to complete patient checkout, schedule follow-up appointments per the physician’s order, and provide patients with cost estimates and itineraries for their upcoming appointments.
Education Qualifications:

Key Responsibilities:

  • Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision

  • Obtains copies of insurance cards and other forms of identification, and updates patient information in the medical record as necessary

  • Performs point of service data collection, including identifying and collecting patient co-payments and down payments, reconciles the cash drawer, and reports daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue

  • Maintains all assigned work queues according to supervisor’s instructions and guidance

  • Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service

  • Answers incoming phone calls, schedules appointments, and refers to clinical team as needed

  • Sanitizes registration equipment between each use and restocks basic supplies

  • Other clerical duties as assigned

Preferred Qualifications:

  • Previous Patient Access Representative or Patient Scheduler experience

  • Completion of Healthcare Business Insight’s Patient Access 2nd Level Certification Program within six months of hire date


Licensure/Certification Qualifications:

No certification/licensure required.


Job Location: Building F - Duluth Clinic - 3rd Street

Shift Rotation: Day/Eve Rotation (United States of America)

Shift Start/End: Varies/Varies

Hours Per Pay Period: 80

Compensation Range: $16.46 - $24.29 / hour

Union: DC USWA Main & Neighborhoods (DCUMN)

FTE: 1

Weekends: Yes

Call Obligations:
Sign On Bonus:

  • Patient Access Representative

    2 weeks ago

    Building F - Duluth Clinic - 3rd Street, United States Essentia Health Full time

    Job DescriptionJob Description:This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data...

  • Patient Scheduler I

    3 weeks ago

    Building F - Duluth Clinic - 3rd Street, United States Essentia Health Full time

    Job DescriptionJob Description:This position pre-registers and schedules patients for appointments, procedures, tests, and other services in a timely, professional, and courteous manner. Answers incoming calls, completes follow-up and referral work queues, and ticket scheduling. Communicates with patient care teams as necessary to ensure efficient,...

  • Patient Access Representative

    1 week ago

    Duluth, United States Essentia Health Full time

    Job DescriptionJob Description:This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data...

  • Patient Access Representative

    2 months ago

    Duluth, United States Essentia Health Full time

    Job DescriptionJob Description:This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data...

  • Patient Access Representative

    1 month ago

    Duluth, United States Essentia Health Full time

    Job DescriptionJob Description:This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data...

  • Patient Access Representative

    2 weeks ago

    Duluth, United States Essentia Health Full time

    Job DescriptionJob Description:This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data...

  • Patient Access Representative

    2 weeks ago

    Duluth, United States Essentia Health Full time

    Job DescriptionJob Description:This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data...

  • Patient Access Representative

    4 weeks ago

    Duluth, United States Essentia Health Full time

    Job DescriptionJob Description:This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data...

  • Patient Access Representative

    1 month ago

    Duluth, United States Essentia Health Full time

    Job DescriptionJob Description:This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data...

  • Patient Access Representative

    2 months ago

    Duluth, United States Essentia Health Full time

    Job DescriptionJob Description:This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data...

  • Patient Access Representative

    2 months ago

    Duluth, United States Essentia Health Full time

    Job DescriptionJob Description:This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data...

  • Patient Access Representative

    2 months ago

    Duluth, United States Essentia Health Full time

    Job DescriptionJob Description:This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data...

  • Patient Access Representative

    2 months ago

    Duluth, United States Essentia Health Full time

    Job DescriptionJob Description:This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data...

  • Patient Access Representative

    2 months ago

    Duluth, United States Essentia Health Full time

    Job Description Job Description: This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and...

  • Patient Access Representative

    2 months ago

    Duluth, United States Essentia Health Full time

    Job Description Job Description: This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and...

  • Patient Access Representative

    4 weeks ago

    Duluth, United States Essentia Health Full time

    Job DescriptionJob Description:This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data...

  • Patient Access Representative

    2 months ago

    Duluth, United States Essentia Health Full time

    Job DescriptionJob Description:This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data...

  • Patient Access Representative

    2 weeks ago

    Duluth, United States Essentia Health Full time

    Job Description Job Description: This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and...

  • Patient Access Representative

    1 week ago

    Duluth, United States Essentia Health Full time

    Job Description Job Description: This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and...

  • Patient Access Representative

    2 months ago

    Duluth, United States Essentia Health Full time

    Job Description Job Description: This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and...