Manager, Student Accounts and Loans

3 days ago


Hartford CT United States BankTalent HQ Full time

Title : Manager, Student Accounts and Loans


Department: Accounting Office


Regular or Temporary : Regular


Hours Per Week : 40


FLSA Determination : Exempt


Weeks Per Year: 52


Open Date : 09/04/2024


Open Until Filled : Yes


Full or Part Time : Full Time


Position Summary


The Manager of Student Accounts and Loans plans, directs, and participates in billing, collecting, and reporting of student accounts receivable.


Responsibilities include:


  1. Supervision of student loan processing, billing, and collections of multiple loan programs.
  2. Verify and review accuracy of billing system calculation process, including maintenance for each term billing cycle.
  3. Resolve complex and sensitive individual billing/collection situations with students and families, requiring substantial problem-solving and negotiation skills.

Qualifications:


Bachelor's degree, 3 - 5 years of billing, collections, customer service, and supervisory experience are required.


Proficiency in Word and Excel required. PeopleSoft experience preferred.


Special Instructions to Applicants:


All applicants must apply online by submitting their resume, cover letter, and three references.


Posting Number: S00999


Quick Link:

#J-18808-Ljbffr

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