Guest Experience Expert

3 days ago

Dallas TX United States Marriott International, Inc Full time
Additional Information Guest Relations
Job Number 24174751
Job Category Rooms & Guest Services Operations
Location The Ritz-Carlton Dallas, 2121 McKinney Avenue, Dallas, Texas, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.  
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.  
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.  
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Guest Experience Expert

    2 weeks ago

    Houston, TX, United States Marriott International, Inc Full time

    Additional Information Evening Shift, Overnight ShiftJob Number 24166728Job Category Rooms & Guest Services OperationsLocation The St. Regis Houston, 1919 Briar Oaks Ln, Houston, Texas, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about giving guests a...

  • Guest Experience Expert

    4 weeks ago

    Dallas, United States Marriott Full time

    Job Number 24151598 Job Category Rooms & Guest Services Operations Location The Westin Galleria Dallas, 13340 Dallas Pkwy, Dallas, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to...

  • Guest Experience Expert

    4 days ago

    Dallas, United States Marriott International, Inc Full time

    Additional Information Guest RelationsJob Number 24174751Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Dallas, 2121 McKinney Avenue, Dallas, Texas, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and...

  • Guest Experience Expert

    1 week ago

    Dallas, United States Marriott Full time

    Additional Information Front Desk Agent Job Number 24157011 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Dallas, 2121 McKinney Avenue, Dallas, Texas, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and...

  • Guest Experience Expert

    2 days ago

    Dallas, United States Marriott International Inc Full time

    Additional Information Guest Relations Job Number 24174751 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Dallas, 2121 McKinney Avenue, Dallas, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth...

  • Guest Experience Expert

    3 days ago

    Dallas, United States Marriott International, Inc Full time

    Additional Information Guest RelationsJob Number 24174751Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Dallas, 2121 McKinney Avenue, Dallas, Texas, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and...

  • Guest Experience Expert

    1 day ago

    Dallas, United States Marriott International Inc Full time

    Additional Information Guest Relations Job Number 24174751 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Dallas, 2121 McKinney Avenue, Dallas, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a smooth check-in...

  • Guest Experience Expert

    4 weeks ago

    Dallas, United States Marriott International Inc Full time

    Additional Information Front Desk Agent Job Number 24157011 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Dallas, 2121 McKinney Avenue, Dallas, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a smooth...

  • Guest Experience Expert

    2 weeks ago

    Houston, TX, United States Marriott International, Inc Full time

    Additional Information Evening Shift, Overnight Shift Job Number 24166728 Job Category Rooms & Guest Services Operations Location The St. Regis Houston, 1919 Briar Oaks Ln, Houston, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just...

  • Guest Experience Expert

    4 days ago

    Providence, RI, United States Marriott International, Inc Full time

    Job Number 24173520Job Category Rooms & Guest Services OperationsLocation Aloft Providence Downtown, 191 Dorrance Street, Providence, Rhode Island, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...

  • Guest Experience Expert

    3 weeks ago

    Kingsport, TN, United States Marriott International, Inc Full time

    Additional Information Front DeskJob Number 24164268Job Category Rooms & Guest Services OperationsLocation MeadowView Conference Resort & Convention Center, 1901 Meadowview Parkway, Kingsport, Tennessee, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about...

  • Guest Experience Expert

    4 weeks ago

    Truckee, CA, United States Marriott International, Inc Full time

    Additional Information Pay rate: $22.28/Hour, Concierge, Ski pass incentive availableJob Number 24156164Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Lake Tahoe, 13031 Ritz Carlton Highlands Court, Truckee, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION...

  • Guest Experience Expert

    4 weeks ago

    Avon, CO, United States Marriott International, Inc Full time

    Additional Information Pay: $22.18/hour, Full time, Parking, Shift mealJob Number 24158790Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Bachelor Gulch, 0130 Daybreak Ridge, Avon, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t...

  • Guest Experience Expert

    4 weeks ago

    Vienna, VA, United States Marriott International, Inc Full time

    Additional Information Front Desk AgentJob Number 24149531Job Category Rooms & Guest Services OperationsLocation Tysons Corner Marriott, 8028 Leesburg Pike, Vienna, Virginia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in...

  • Guest Experience Expert

    3 weeks ago

    Peabody, MA, United States Marriott International, Inc Full time

    Additional Information Pay: $20.75/hourJob Number 24164130Job Category Rooms & Guest Services OperationsLocation Boston Marriott Peabody, 8A Centennial Drive, Peabody, Massachusetts, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about giving guests a smooth...

  • Guest Experience Expert

    2 weeks ago

    Tampa, FL, United States Marriott International, Inc Full time

    Job Number 24166566Job Category Rooms & Guest Services OperationsLocation Tampa Airport Marriott, Tampa International Airport, Tampa, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want...

  • Guest Experience Expert

    2 weeks ago

    Princeton, NJ, United States Marriott International, Inc Full time

    Additional Information PART TIMEJob Number 24167626Job Category Rooms & Guest Services OperationsLocation Princeton Marriott at Forrestal, 100 College Road East, Princeton, New Jersey, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about giving guests a smooth...

  • Guest Experience Expert

    4 weeks ago

    Rio Grande, PR, United States Marriott International, Inc Full time

    Job Number 24157052Job Category Rooms & Guest Services OperationsLocation The St. Regis Bahia Beach Resort Puerto Rico, State Road 187 kilometer 4.2, Rio Grande, Puerto Rico, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in...

  • Guest Experience Expert

    2 days ago

    Dallas, United States Marriott Hotels & Resorts Full time

    Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests th Guest Experience, Expert, Front Desk, Guest, Experience, Technology, Hotel

  • Guest Experience Expert

    1 week ago

    New Orleans, LA, United States Marriott International, Inc Full time

    Job Number 24171113Job Category Rooms & Guest Services OperationsLocation New Orleans Marriott Warehouse Arts District, 859 Convention Center Boulevard, New Orleans, Louisiana, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in...