Senior Analyst, OEM Support

3 weeks ago

Liberty NC United States Toyota Full time
Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us.Toyota Manufacturing is looking to develop new innovative solutions to support the future of mobility, and values being a member of a local and global community. We offer an inclusive team environment that values “respect for people” and we are a company with a rich history and an exciting future to pursue your professional dreams. Along with great pay, amazing benefits, and a stable work environment – Toyota Manufacturing has it all."

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

Who we’re looking for

Toyota’s newest manufacturing facility, Toyota Battery Manufacturing North Carolina (TBMNC), Original Equipment Manufacturer (OEM) Support Department is looking for a passionate and highly motivated Senior Analyst, OEM Support.

The primary responsibility of this role is building relationships with current and potential customers, production planning for customer lines, ensuring the highest level of customer care, and serving as a window to other TBMNC functions.

Reporting to the OEM Support Manager, the person in this role will support the OEM Support department's objectives detailed below:

What you’ll be doing

  • Developing Production Schedules and volume planning.

  • Tracking and reporting on Toyota’s performance meeting customer orders.

  • Tracking and reporting on activities required to gain customer approval for production.

  • Lead audit activity to ensure customer satisfaction.

  • Responsible for tracking data for various purposes such as: price setting, material cost fluctuations and cost reduction activities.

  • Serve as a window to other functions in TBM, including Accounting and Finance, Logistics, Production Control, Quality, and Product Design.

  • Manage product design information and process engineering changes.

  • Ensuring the highest level of Customer Care.

  • After Sales Service.

What you bring

  • Engineering or Business Analytics degree.

  • Customer service-focused mindset, order fulfilment, or production planning for manufacturing experience.

  • Automotive product launch process, APQP (Advanced Product Quality Planning) and PPAP (Production Part Approval Process).

  • Supplier mindset - understand the culture and needs of our customers.

  • Strong communication & visualization skills.

  • Ability to create and execute strategies.

  • Technical problem-solving ability (PDCA, RC/CM, TBP).

  • Microsoft Office Suite skills.

  • Strong relationship-building skills.

Added bonus if you have

  • Experience with supply chain management.

  • Battery Manufacturing/Sales and Marketing experience.

  • Auto industry experience.

  • Experience as a Liaison between Customer, Manufacturer, and Partner Companies.

  • Hoshin/Business planning and execution.

  • Cost reduction or kaizen project experience.

  • Japanese language skill - ability to read and write in order to make and translate documents.

What we’ll bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

  • A work environment built on teamwork, flexibility and respect

  • Professional growth and development programs to help advance your career, as well as tuition reimbursement

  • Vehicle purchase & lease programs

  • Comprehensive health care and wellness plans for your entire family

  • Flextime and virtual work options (if applicable)

  • Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute

  • Paid holidays and paid time off

  • Referral services related to prenatal services, adoption, childcare, schools and more

  • Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)

  • Relocation assistance (if applicable)

Belonging at Toyota

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc’s Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.

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