Registered Nurse
1 month ago
At Houston Methodist, the RN Clinical Communications Coordinator position a registered nurse, responsible for facilitating and coordinating patient care during all phases of transplantation. The Clinical Communication Coordinator position provides professional nursing care to a diverse patient population and interacts with all members of interprofessional transplant team to ensure coordination of care for the transplant patient. This position provides indirect patient care effectively and efficiently which may include patients with varied and complex needs. Responsibilities for the RN Clinical Communications Coordinator position include appropriately identifying candidates upon transplant referral and coordinating the evaluation process; assessing and triaging all organ specific patient calls through the transplant communication center for appropriate resolution of issues including independently managing issues as appropriate; facilitating transplant clinic activity; and ensuring proper documentation of all patient care issues through the communication center including completion of any issues triaged to other team members.
PEOPLE ESSENTIAL FUNCTIONS- Serves as the voice of the department through frontline, telephonic communication for all phases of transplant. Role models interprofessional communication, using therapeutic communication, which includes active listening and teaching, to establish a relationship with patients and families. Identifies and responds to the clinical, psychosocial, and economic needs of the transplant patient/family/caregiver during all phases of transplantation and communicates the plan of care.
- Communicates with candidate, referring physicians, other health care providers, payors, and transplant team members regarding the patient's status and maintains communication as needed. Provides telephonic patient education in the areas of transplant and organ donation.
- Fosters teamwork approach in all interactions with peers and team members. Anticipates needs of other team members; proactively offers assistance. Serves as a resource for referring physician activities. Contributes to 1mproving department score for employee satisfaction/engagement.
SERVICE ESSENTIAL FUNCTIONS
- Follows the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Practices in a manner that is congruent with cultural diversity and inclusion principles. Coordinates with interprofessional healthcare team, the evaluation process for potential transplant candidate. Contributes to meeting patient satisfaction measures.
- Advocates on patient/family's behalf to identify and resolve clinical and ethical concerns, utilizing appropriate resources. Assesses candidate/family/caregiver educational deficits for all phases of the transplant process. Provides additional education via phone as indicated by assessment. Provides education and appropriate resources regarding disease process, potential candidacy, living donation options, OPTN/UNOS regulations, organ allocation, waiting phase, transplant process, Candidate/Family/Caregiver responsibility throughout the transplant process.
- Ensures patient and referring physician are informed in writing of transplant referral and evaluation processes.
- Collects and reviews data pertinent to recipients' health and organ function per protocol and as needed in follow-up. Communicates critical lab data and diagnostic results to transplant physician/health care provider. Arranges for consultations, diagnostic procedures, and hospitalization when indicated. Ensures antibody screen is obtained regularly per transplant center protocol (if applicable to organ). Identifies the need for candidate re-evaluation and initiates when appropriate.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Identifies appropriate candidate upon referral and interacts with appropriate staff. Identifies requirements for candidate evaluation, including possible co-morbidities, potential problems, abnormal diagnostic findings, and/or significant changes and evaluates as indicated. Identifies absolute and relative contraindications to transplantation and communicates all findings with transplant team.
- Provides patients with update on candidate listing status per OPTN/UNOS regulations and center requirements.
- Follows the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document. Observes, monitors, assesses patient status and reports to appropriate health care provider. Provides and maintains comprehensive documentation of all calls received and facilitated via the communication center. Ensure timely resolution of all calls.
- Follows the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Maintains and submits accurate data for hospital-based statistics and regulatory agencies such as UNOS/UNET, CMS, and Medicaid in order to ensure proper department financial management, compliance with all governmental reporting requirements, and proper quality outcomes monitoring. Contributes to meeting department and organ program targets for quality, compliance, and safety.
FINANCE ESSENTIAL FUNCTIONS
- Validates patient's insurance authorization for inpatient and outpatient transplant referral process. Obtains/Provides clinical information to financial team/insurance carriers to support medical necessity for transplant evaluation. Coordinates with the interprofessional team for timely financial approvals.
- Displays self-motivation to independently manage time effectively, timely document care, minimize incidental overtime, and prioritize daily tasks. Contributes to meeting department and organ program targets for financial measures.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Participates and contributes in department initiatives for quality and process/performance improvement. Works in collaboration with team to provide solutions by participating in department projects and shared governance activities.
- Identifies own learning needs and actively seeks educational opportunities, both formal and informal, to meet those needs. Applies evidence-based practice to daily work, such as reviewing the professional literature and attending professional meetings and sharing with colleagues. Completes and updates the My Development Plan on an on-going basis.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATION
- Bachelor's degree or higher from an accredited School of Nursing
WORK EXPERIENCE
- One year nursing healthcare experience
- RN - Registered Nurse - Texas State Licensure and/or Compact State Licensure within 90 days OR
- RN-Temp - Registered Nurse - Temporary State Licensure within 90 days AND
- BLS - Basic Life Support (AHA)
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
- Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
- Skilled at managing complex patient care issues and ability to prioritize/triage based on patient status
- Extremely well-organized and detail oriented, self-directed, and has ability to work independently
- Strong assessment, organizational and problem-solving skills as evidenced by capacity to prioritize multiple tasks and role components
- Ability to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their families
- Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act
- Participates in department donor awareness events, educational opportunities, and community activities
- Working knowledge of Microsoft products
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
- Uniform No
- Scrubs Yes
- Business professional Yes
- Other (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
- On Call* No
TRAVEL**
**Travel specifications may vary by department**
- May require travel within the Houston Metropolitan area No
- May require travel outside Houston Metropolitan area No
Company Profile:
Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas (two-way tie) and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. With 948 operating beds, 85 operating rooms and more than 8,400 employees, Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world.
Houston Methodist is an equal opportunity employer inclusive of women, minorities, disabled persons and veterans.
Equal Employment Opportunity
Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.
We have other current jobs related to this field that you can find below
-
Registered Nurse
4 weeks ago
6565 Fannin St, United States Houston Methodist Hospital Full timeAt Houston Methodist, the Registered Nurse (RN)-Virtual is responsible for providing professional nursing care with collaboration from the bedside nurse through two-way audio/visual technology and performing assessments of vital signs and monitoring data through specialized software. The Virtual ICU RN position is a licensed staff nurse, who as an...
-
Registered Nurse
4 weeks ago
6565 Fannin St, United States Houston Methodist Hospital Full timeAt Houston Methodist, the Registered Nurse (RN) PRN position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN PRN position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment,...
-
Registered Nurse
4 weeks ago
6565 Fannin St, United States Houston Methodist Hospital Full timeAt Houston Methodist, the Registered Nurse (RN) I position a licensed staff nurse, may be an entry level nurse, functions at the Novice to Advanced Beginner stage of Benner's model of clinical practice. The RN I position demonstrates the ability to continuously progress in skill to care for increasingly complex patients, receiving coaching from experienced...
-
Registered Nurse I
4 weeks ago
6565 Fannin St, United States Houston Methodist Hospital Full timeAt Houston Methodist, the Registered Nurse (RN) I position a licensed staff nurse, may be an entry level nurse, functions at the Novice to Advanced Beginner stage of Benner's model of clinical practice. The RN I position demonstrates the ability to continuously progress in skill to care for increasingly complex patients, receiving coaching from experienced...
-
Registered Nurse
2 weeks ago
6565 Fannin St, United States Houston Methodist Hospital Full timeAt Houston Methodist, the RN III Charge role is a licensed professional Registered Nurse (RN), who, as an advanced clinician, functions at the Proficient stage of Benner's model of clinical practice. This position creates an environment for the management and delivery of safe patient care. In addition to fulfilling the duties and responsibilities of a...
-
Registered Nurse II
4 weeks ago
6565 Fannin St, United States Houston Methodist Hospital Full timeWe hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence in patient care, education and research. We hold ourselves - and the careers we build - to...
-
Acute Care Nurse Practitioner
4 weeks ago
6565 Fannin St, United States Houston Methodist Hospital Full timeAt Houston Methodist, the Nurse Practitioner Acute Care (NP-AC) is responsible for functioning as a licensed registered nurse and care provider to provide all aspects of patient care, including diagnosis, treatment and consultation while maintaining and promoting the health of the patient. This position may work in both inpatient and outpatient situations...
-
Nurse Navigator
4 weeks ago
6565 Fannin St, United States Houston Methodist Hospital Full timeAt Houston Methodist, the Nurse Navigator position is responsible for serving as an expert population-specific clinician, patient/client advocate and assisting population-specific patients/families to navigate the complex health care system in an organized, effective and efficient manner. This position will assist with the standardization and efficiency of...
-
Manager Nursing
4 weeks ago
6565 Fannin St, United States Houston Methodist Hospital Full timeAt Houston Methodist, the Manager Nursing position is responsible for 24-hour comprehensive operational responsibility for the delivery and quality of patient care provided in the designated areas(s) of responsibility. This registered nurse position fosters interdepartmental/interprofessional collaboration. The Manager, Nursing position participates in...
-
Point of Entry Nurse
4 weeks ago
6565 Fannin St, United States Houston Methodist Hospital Full timeAt Houston Methodist, the Point of Entry Nurse (POE) is a licensed registered nurse (RN) who responsible for facilitation of the functional and operational aspects for patients' entrance into the hospital. This position provides support to hospital units through the facilitation and coordination of patient flow and bed utilization. The POE Nurse position...
-
Charge Nurse
3 weeks ago
6565 Fannin St, United States Houston Methodist Hospital Full timeAt Houston Methodist, the Charge Nurse position is a licensed professional Registered Nurse (RN), who, as an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. This position creates an environment for the management and delivery of safe patient care. In addition to fulfilling the duties and...
-
Charge Nurse II Emergency Services-Main
7 days ago
6565 Fannin St, United States Houston Methodist Hospital Full timeAt Houston Methodist, the Charge Nurse II Department Premium position is a licensed professional Registered Nurse (RN), who, as an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. This position creates an environment for the management and delivery of safe patient care. In addition to...
-
Manager of Nursing- IMU Nights
4 weeks ago
6565 Fannin St, United States Houston Methodist Hospital Full timeAt Houston Methodist, the Manager Nursing position is responsible for 24-hour comprehensive operational responsibility for the delivery and quality of patient care provided in the designated areas(s) of responsibility. This registered nurse position fosters interdepartmental/interprofessional collaboration. The Manager, Nursing position participates in...
-
6565 Fannin St, United States Houston Methodist Hospital Full timeAt Houston Methodist, the Director Nursing position is responsible for the 24/7 management of the assigned nursing units and departments in terms of the quality of nursing care delivered, as well as for planning, organizing, leading and evaluating nursing services within area of specialty. This position provides leadership and oversight in the accomplishment...
-
System Float Pool-Intensive Care Unit
1 week ago
6565 Fannin St., United States Houston Methodist Full timeMust work 18 shifts in a 6 week self scheduling period.Flexible RN opportunitiesGreat opportunity to float to 3 hospitals within Houston Methodist’s systemGreat work environmentCompetitive PayHospitals with available openings: HMH (Medical Center), HMTW (The Woodlands), HMSL (Sugar Land), HMWB (Willowbrook), HMCL (Clear Lake)At Houston Methodist, the...
-
Patient Care Asst Novice
4 weeks ago
6565 Fannin St, United States Houston Methodist Hospital Full timeAt Houston Methodist, the Patient Care Assistant (PCA) Novice position is Patient Care Technician (PCT) graduate, or an internal internship, and is an entry level position in which incumbents should document, where applicable, care administered, diagnostic measurements, treatments and procedures and demonstrate the ability to continuously progress in basic...
-
Case Manager
4 weeks ago
6565 Fannin St, United States Houston Methodist Hospital Full timeAt Houston Methodist, the Case Manager (CM) position is a registered nurse (RN) responsible for comprehensively planning for case management, which includes care transitions and discharge planning of a targeted patient population on a designated unit(s) and/or service lines. This position works with the physicians and interprofessional health care team to...
-
RN Pre-Transplant Coordinator
4 weeks ago
6565 Fannin St, United States Houston Methodist Hospital Full timeAt Houston Methodist, the Pre-Transplant Coordinator position a registered nurse, responsible for participating in department initiatives, facilitating, and coordinating all aspects of the transplant referral, evaluation, waiting period, and peri-operative phases of transplantation. This position demonstrates the ability to continuously progress in skill to...
-
Manager Clinical Education
4 days ago
6565 Fannin St, United States Houston Methodist Hospital Full timeAt Houston Methodist, the Manager Clinical Education position is responsible for collaboratively working with the Center for Nursing Research to support the advancement of nursing knowledge and practice. This position leads innovative solutions to complex patient problems through research, translation of evidence to the bedside and dissemination of...
-
Clinical Outcomes Specialist
4 weeks ago
6565 Fannin St, United States Houston Methodist Hospital Full timeAt Houston Methodist, the Clinical Outcomes Specialist is responsible for supporting regulatory and/or accreditation quality reporting requirements, internal quality initiatives, clinical outcomes processes, and clinical benchmarking endeavors of the entity. This includes concurrent and/or retrospective data abstraction, data management, data analysis,...
