Lead Instructional Designer

4 hours ago

Boston MA United States LogicMonitor Full time
Sales Training & Enablement, Boston, MA

About Us:

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better every day. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This position is based in Boston, MA. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.

LogicMonitor is proud to be an equal opportunity employer. We deeply care about our employees’ well-being, fostering an environment where every individual is valued and respected. We celebrate the diversity of our team and are committed to fostering a culture of inclusivity. Come as you are, be yourself, and let's grow together.

What You'll Do:

LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. Bring your creativity and passion for instructional design to build impactful training content that energizes and equips LogicMonitor’s sales team. Using your knowledge of adult learning principles, you’ll craft engaging courses, activities, and assessments that close knowledge gaps and boost confidence in selling our platform. Reporting to the Manager of Learning Experience, you’ll play a key role in shaping the success of our ever-evolving sales strategy, empowering both new and current reps to excel and helping build a world-class sales organization.

Here's a closer look at this key role:

  • Design and develop content for onboarding, sales skills, product education, and leadership development.
  • Apply adult learning principles and instructional design methods to all sales enablement efforts.
  • Create and sustain high-quality learning materials in formats like eLearning, micro-learning, classroom, virtual, and blended learning experiences.
  • Update content regularly to maintain its relevance and accuracy.
  • Collaborate with subject matter experts across the business to create courses, certifications, and continuous learning materials.
  • Review content with subject matter experts and stakeholders incorporating their feedback.
  • Develop a deep understanding of the sales organization’s functions, frameworks, and tools.
  • Design assessments and use data to measure learning effectiveness.
  • Familiarity with graphic design, video editing, image manipulation, and formatting is a plus.
  • Manage multiple projects and meet deadlines in a fast-paced environment.
  • Superb written and verbal communication skills.

What You'll Need:

  • Bachelor’s degree in Education, Instructional Design, a related field, or equivalent experience.
  • 5+ years experience in instructional design and sales enablement, preferably in SaaS.
  • Strong knowledge of ADDIE, Blooms, and other instructional frameworks.
  • Experience developing classroom, virtual, and on-demand training courses.
  • Familiarity with building sales methodologies like MEDDPICC and Command of the Message is preferred.
  • Proficiency with SCORM/authoring tools (e.g., Articulate) and content tools like Vyond.
  • Proven ability to collaborate with subject matter experts and stakeholders across different teams and levels.
  • Ability to work independently and collaboratively on projects.
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