Controls Systems Team Leader

7 days ago

Lynnfield MA US Johnson Controls International Full time

Build your best future with the Johnson Controls team 

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away 

What we offer: 

  • Competitive salary bonus plan

  • Paid vacation/holidays/sick time 

  • Comprehensive benefits package including 401K, medical, dental, and vision care 

  • On the job/cross training opportunities 

  • Encouraging and collaborative team environment 

  • Dedication to safety through our Zero Harm policy

What you will do 

Under general supervision oversees required day-to-day activities of field technician team and plans monthly technician routes. Analyzes team performance and recommends changes to ensure profitability, safety, and client satisfaction. Maintains customer satisfaction while balancing financial goals. Ensures safety compliance. 

How you will do it 

  • Supervises and provides leadership for assigned Teams. Ensures developmental plans are in place. 

  • Leads the execution efforts of assigned business. Ensures consistency of delivery systems. Monitors and tracks the business plans. 

  • Coordinates the team’s interface with sales to ensure all sales opportunities are supported including linkage to installation opportunities.  

  • Escalates potential market opportunities to the attention of the appropriate branch or region resource for strategic direction. 

  • Ensures that serviced account portfolios are achieving growth, proper profit levels and customer satisfaction. 

  • Recommends and supports staffing requirements for the assigned business.  

  • Serves as a communication channel to share the best practice strategies and results enables SSNA vision. 

  • Implements plans to comply, and monitors standards for HVAC operations. Audits the effectiveness of operations and makes changes to improve performance.  

  • Ensures that contractual obligations are completed and customer satisfaction is achieved. 

  • Drives service and installation operational review meetings, reviewing bids and estimates for accuracy. 

  • Effectively utilizes branch manpower and management and deployment of overall resources.  

  • Analyzes operations processes and provide recommendations for improvements.  

  • Executes other managerial responsibilities, i.e., performance reviews and acquisitions consistent with established business strategy. 

  • Recruits, hires and retains operational staff. Prepares and delivers clear performance expectations, performance reviews, and development plans for direct reports teaming with the appropriate matrix functional manager. Ensures a consistent level of coaching, which includes monthly one on one(s), operational and financial reviews.  

  • Works with team leaders to ensure proper manpower and skill levels for the successful and profitable execution of the business. 

  • Performs other duties as related to customer satisfaction, deployment of strategic initiatives to teams, development and maintenance of team business plans and account management of service customers. 

What we look for 
Required 

  • Bachelor’s degree in engineering or business or equivalent working experience. 

  • A minimum of five (5) years of progressive operational experience in HVAC services. 

  • Three (3) years of experience in management role with responsibility for the productivity and development of others. 

Preferred 

  • Eight (8) years’ experience in an operational HVAC role with leadership responsibilities 

  • Six Sigma Green Belt 

#LI-JH1

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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