Client Service Associate
1 week ago
Job Responsibilities
- Provide operational and administrative support to Client Advisors in their daily business practices.
- Act as a key point of contact for client issues and concerns.
- Own account maintenance for new and existing clients, including collecting client-specific information, prepping and obtaining appropriate documentation, communicating with custodians and complying with regulatory requirements.
- Execute money transfers, help facilitate trades and perform ad hoc client requests.
- Work cross-functionally with investment, accounting and operational departments to ensure clients' needs are being met.
- Generate and substantiate reports for meetings.
- Gather, input, and maintain key client information in the CRM (Salesforce).
Competencies
- Time management and organizational skills with an emphasis on managing multiple responsibilities and adapting to changing priorities.
- Exceptional listening, written and verbal communication skills.
- Demonstrated outstanding client service and interpersonal skills.
Education/Experience
- Bachelor's degree, business-related preferred.
- 0-2 years of client service or administrative experience in the financial services industry.
- Experience using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and/or Google Workspace (Gmail, Drive, Docs, Sheets, Slides), Salesforce experience a plus.
Why Work at Miracle Mile Advisors?
- Competitive compensation structure.
- 401(k) Plan with Employer matching.
- Employer health savings account.
- Medical & vision insurance.
- Continuing education support.
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
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