Client Service Associate

1 week ago


Sausalito CA United States Vaco Full time

Job Responsibilities

  1. Provide operational and administrative support to Client Advisors in their daily business practices.
  2. Act as a key point of contact for client issues and concerns.
  3. Own account maintenance for new and existing clients, including collecting client-specific information, prepping and obtaining appropriate documentation, communicating with custodians and complying with regulatory requirements.
  4. Execute money transfers, help facilitate trades and perform ad hoc client requests.
  5. Work cross-functionally with investment, accounting and operational departments to ensure clients' needs are being met.
  6. Generate and substantiate reports for meetings.
  7. Gather, input, and maintain key client information in the CRM (Salesforce).

Competencies

  1. Time management and organizational skills with an emphasis on managing multiple responsibilities and adapting to changing priorities.
  2. Exceptional listening, written and verbal communication skills.
  3. Demonstrated outstanding client service and interpersonal skills.

Education/Experience

  1. Bachelor's degree, business-related preferred.
  2. 0-2 years of client service or administrative experience in the financial services industry.
  3. Experience using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and/or Google Workspace (Gmail, Drive, Docs, Sheets, Slides), Salesforce experience a plus.

Why Work at Miracle Mile Advisors?

  1. Competitive compensation structure.
  2. 401(k) Plan with Employer matching.
  3. Employer health savings account.
  4. Medical & vision insurance.
  5. Continuing education support.

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

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