Department Manager

1 day ago

Walnut Creek CA United States H&M Full time

Company Description

At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.

Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.

Job Description

About the Role
As a Department Manager, you'll be the leader supporting and encouraging your whole team. By bringing everyone together, you'll be able to create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and H&M succeed. Ensuring an excellent operational & visual experience for your store, customers & colleagues. You'll be aware of your store's strengths, opportunities, and competitors. Analyze and follow up on sales, and create plans to optimize results and profits.

A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities:

Customer Sales & Profit

  • You are responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines.
  • Representing yourself and the H&M brand positively during customer interactions.
  • Be aware of and take responsibility for your department's strengths and identifying commercial opportunities and acting on them.
  • Establish & analyze sales and budget goals, creating plans to optimize results.
  • Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers.
  • Following up that your team is actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives.
  • Manage your department in a cost-efficient way.
  • Ensure correct routines in fitting room and checkout, including transaction, returns, and exchanges.
  • Ensure all admin routines for both people and operations are handled in a correct way.

Fashion & Trend Awareness

  • Keep up-to-date with the fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers.
  • Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions.

Team & Development

  • Responsible for recruitment, onboarding, performance management, upskilling & developing your team in-store.
  • Complete performance evaluations and succession planning to support business & team needs.
  • Retain and share your knowledge and skills with your team.
  • Collaboration, planning & teamwork with in-store Visual Merchandiser team.
  • Give & receive feedback with your colleagues to learn, develop & support each other.
  • Responsible for the team's planning & scheduling.
  • Regular communication to store colleagues to inform, motivate and inspire - daily, weekly meetings, etc.
  • Ensure all procedures, routines, and legal requirements in all areas of the store are followed.
  • Participate in relevant available Onboarding & introduction processes, trainings, and courses relevant for your role & future development.

Retail Operations/ Visual & Commercial Execution

  • Secure a clean and tidy sales floor and back of house including stockroom areas.
  • Ensure high fashion quality, visual and commercial product presentation, with good garment care.
  • Secure good stock levels and provide input on allocation to Area team.
  • Ensure the full garment cycle - from delivery to garment presentation - and fitting room routines are according to our standards and routines set internally, utilizing all tools and technology provided.
  • Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools.
  • Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines.
  • Updating & upkeep of BOH Areas for all colleagues.
  • Responsible for opening & closing of store daily.

Qualifications

Who You Are

  • To be a successful and effective Department Manager, you'll be a strong leader who enjoys taking responsibility for others.
  • You must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics.
  • You are achievement-oriented, motivated by performance and competition to be truly customer-centric.

Why You'll Love Working at H&M

  • We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.
  • We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years.
  • You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues.
  • We are an inclusive company where you're encouraged to be yourself at work.
  • You will have access to a large global talent community, where career growth and aspirations have no limits.
  • We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off.

Compensation: Hiring Range is $25.40- $27.94 Hourly.

EEOC Code: SLS
Pay Status: Non-Exempt, Hourly.

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us.

#J-18808-Ljbffr

  • Retail Sales Department Manager

    6 days ago

    Christiana, DE, United States Boscov's Department Stores Full time

    Retail Sales Department Manager Experienced Retail Sales Department Managersbring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad...

  • Department Manager- Cosmetics/ Jewelry

    2 months ago

    Pottsville, PA, United States Boscov's Department Stores Full time

    Retail Sales Manager Experienced Retail Sales Department Managersbring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of...

  • Retail Sales Department Manager

    2 months ago

    Hazleton, PA, United States Boscov's Department Stores Full time

    Retail Sales Department ManagerExperienced Retail Sales Department Managersbring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad...

  • Department Manager

    2 days ago

    Folsom, CA, United States H & M Hennes & Mauritz Gruppe Full time

    Overall Job Summary: At H&M we refer to our Assistant Managers as Department Managers and you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. The Department Manager will ensure that you have the Best Team and support their development, as...

  • Sales Control Department Manager

    7 days ago

    Reading, PA, United States Boscov's Department Stores Full time

    Boscovs Sales Control/ Customer Service Desk ManagerExperienced Sales Control/ Cash Office Managersbring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For over 100 years, Boscov's has been known for its great values and famous brands, and for...

  • Department Manager

    1 day ago

    Fairfield, CA, United States H&M Full time

    Overall Job Summary: At H&M we refer to our Assistant Managers as Department Managers and you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. The Department Manager will ensure that you have the Best Team and support their development, as...

  • Department Manager

    1 day ago

    Livermore, CA, United States H&M Full time

    Company Description Overall Job Summary: At H&M we refer to our Assistant Managers as Department Managers and you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. The Department Manager will ensure that you have the Best Team and support...

  • Retail Sales Department Manager- Jewelry/ Cosmetics- FT

    6 days ago

    Salisbury, MD, United States Boscov's Department Stores Full time

    Retail Sales Manager Experienced Retail Sales Department Managersbring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of...

  • Emergency Department Registered Nurse

    1 week ago

    Walnut Creek, California, United States Kaiser Permanente Full time

    OverviewKaiser Permanente is a leading healthcare provider seeking experienced Emergency Department Registered Nurses to join our team.Salary Range: $105,000 - $135,000 per year, based on experience and qualifications.Job SummaryThe Emergency Department Registered Nurse will provide high-quality patient care in a fast-paced environment. As a key member of...

  • Nurse Manager

    2 weeks ago

    Walnut Creek, United States Kaiser Permanente Full time

    Job Summary:Manages 24-hour departments providing patient care services. Ensures staff provide high quality, accessible, cost effective care, and patient focused services to members across the continuum, which comply with local, state, and federal requirements. Develops and maintains clinical standards of care and practice; responsible for all resource...

  • Clinical Manager RN

    3 weeks ago

    Walnut Creek, CA, United States USPI Full time

    $10,000 Sign- On Bonus available Bass Surgery Center is seeking a motivated Clinical Manager to join our team. Bass Surgery Center is a fast-paced, multi-specialty ASC environment committed to producing the highest quality work and experience for patients and their families. Job Summary: The Ambulatory Surgical Services Clinical Manager is responsible for...

  • Clinical Manager RN

    4 weeks ago

    Walnut Creek, CA, United States USPI Full time

    $10,000 Sign- On Bonus available Bass Surgery Center is seeking a motivated Clinical Manager to join our team. Bass Surgery Center is a fast-paced, multi-specialty ASC environment committed to producing the highest quality work and experience for patients and their families. Job Summary: The Ambulatory Surgical Services Clinical Manager is responsible for...

  • Nurse Manager

    4 weeks ago

    Walnut Creek, United States Kaiser Permanente Full time

    Job Summary:Manages 24-hour departments providing patient care services. Ensures staff provide high quality, accessible, cost effective care, and patient focused services to members across the continuum, which comply with local, state, and federal requirements. Develops and maintains clinical standards of care and practice; responsible for all resource...

  • Maintenance Department Manager

    2 days ago

    Orange, CA, United States WTS International Full time

    Orange County Transportation Authority seeks to fill a prominent position — Maintenance Department Manager. This senior-level position with four direct reports is second in leadership to the Director of Maintenance. The successful candidate will manage, coordinate, and direct the management of maintenance programs and procedures for vehicles and...

  • Critical Care Nurse

    3 days ago

    Walnut Creek, California, United States Tact Staff Full time

    Job OverviewTact Staff is seeking a highly skilled travel nurse RN ED - Emergency Department for a rewarding assignment in California.About the JobSpecialty: ED - Emergency DepartmentDiscipline: RNEmployment Type: TravelShift: 12 hoursHours per Week: 36 hoursThe ideal candidate will have strong ED experience, preferably with at least 2 years of clinical...

  • Department Manager

    2 days ago

    San Mateo, CA, United States H&M group Full time

    At H&M, we welcome you to be yourself and challenge you to grow and make a difference. You’ll take on new responsibilities from day one, learn skills for life, meet friends completely unlike you that make you feel at home, and start finding ways to make your big dreams come true. By living our Values daily and being your authentic self, you help us...

  • Clinical Manager RN

    3 weeks ago

    Walnut Creek, CA, United States USPI Full time

    $10,000 Sign- On Bonus available  Bass Surgery Center is seeking a motivated Clinical Manager to join our team.  Bass Surgery Center is a fast-paced, multi-specialty ASC environment committed to producing the highest quality work and experience for patients and their families.  Job Summary: The Ambulatory Surgical Services Clinical Manager is...

  • Clinical Manager RN

    1 month ago

    Walnut Creek, CA, United States USPI Full time

    $10,000 Sign- On Bonus available (1/2 1st paycheck and 1/2 in 120 days). Bass Surgery Center, is seeking a motivated Clinical Manager to join our team.  Bass Surgery Center is a fast paced multi specialty ASC environment committed to producing the highest quality work and experience for patients and their families.  Job Summary: The Ambulatory Surgical...

  • Clinical Manager RN

    1 month ago

    Walnut Creek, CA, United States USPI Full time

    $10,000 Sign- On Bonus available  Bass Surgery Center is seeking a motivated Clinical Manager to join our team.  Bass Surgery Center is a fast-paced, multi-specialty ASC environment committed to producing the highest quality work and experience for patients and their families.  Job Summary: The Ambulatory Surgical Services Clinical Manager is...

  • Department Manager

    7 days ago

    Clifton Park, NY, United States Boscov's Department Stores Full time

    Retail Sales Department ManagerExperienced Retail Sales Department Managersbring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad...