Assistant General Manager – Soho House Chicago
1 day ago
At Soho House, theAssistant General Manager (AGM)is responsible for supporting all aspects of the business in conjunction with the property General Manager. The AGM oversees service standards, operational efficiency, member/guest experience, staff retention and optimal profit is met at a Soho House & Co. property. Including day-to-day staff management, an Assistant General Manager is also an ambassador for the Soho House brand and fully embraces our ethos, support staff, member and guest experience. As an Assistant General Manager, you are an influential leader and strategic business partner to all departments that tell our story, deliver service, create culture, maximize profits, support operations, and member / guest satisfaction. The Assistant General Manager works very closely with internal and external stake holders to ensure optimal experience is a result of unforgettable moments through staff, food, drink, events and amenities.
A successful Assistant General Manager will collaboratively partner with the General Manager to develop goals and actionable items required to optimize performance and profitability.
Main Duties
- Strategic business partner and influential leader who communicates effectively with internal and external stake holders by assessing business objects and delivering an elevated, approachable and profitable experience that is consistent and regularly assessed for improvement and innovation
- Work closely with General Manager to assess and develop operational goals based off weekly, daily and quarterly business performance reviews
- Execute action plans on time and budget to support business improvements and focus on optimizing profit, minimizing margins and promote exceptional experience(s) for member, guest, staff
- Adhere to Soho House & Co company policies for food safety, allergy procedure and creating an overall safe and inviting space for members, guests, staff by partnering with Health & Safety leaders and following local, government and regional compliance and abiding by legal standards
- Collaborative partner to all leading Head Office business functions to drive effective process and implement innovative opportunities that efficiently drive sales and staff/member retention through HR, Recruitment, Learning & Development, F&B/Operations, Marketing, PR, Social, Events & Programming, Finance, Housekeeping and Facilities
- Influential leader and decision maker that supports, guides, develops and implements policies, procedure and systems to improve business operations, service, retention and over all experiences that have been outlined by local General Manager
- Provide leadership relative to annual marketing plans and partnership to other leaders within Membership, Marketing, Food & Drink, Finance
Required Skills/Qualifications
- At least 7-10+ years managing high-volume Food and Beverage (F&B) or multi-unit operations
- Innovator and influencer with previous experience managing F&B operations that focus on service and providing top quality experiences through food and drink.
- Creative and analytical thinker who encompasses strong business aptitude is driven by results and guest satisfaction.
- Naturally hospitable
- Excellent interpersonal skills and ability to build relationships (internal/external) as well as highly organized, efficient and detail oriented
- Understand, maintain, and enforce local and government regulated food safety, risk prevention, fire prevention and emergency procedures to ensure the safety of all staff and guests
- Assist with interviewing all new and prospective hires (internal/external) and adhere to P&D policies while positively provide support to the team in terms of growth, development and success planning
- Monitor, assess, report and develop action items to support service trends, guest/member/staff surveys
Physical Requirements
- Must be able to seize, grasp, turn and hold objects with hands.
- Must be able to work on your feet for at least 8 hours.
Fast paced movements are required to go from one part of the club to others. - Must be able to move, pull, carry, or lift at least 40 pounds.
- Must be able to work in front of a computer screen for up to 5 hours per day.
- Occasionally kneel, bend, crouch and climb as required.
Tagged as: food and beverage, hospitality, management
#J-18808-Ljbffr-
Barback - Soho House Chicago
6 months ago
Chicago, United States Soho House & Co. Full timeThe role... At Soho House, a Barback is responsible for assisting the bartenders in providing quality service to all guests who come to Soho House. As a Barback, you will create efficiency behind the bar by ensuring all items are stocked and easily accessible for quick access and delivery to guest. A Barback, is responsible for cleaning the bar, preparing...
-
Server - Soho House Chicago
6 months ago
Chicago, United States Soho House & Co. Full timeThe Role... At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest...
-
Club Runner
2 months ago
Chicago, United States Soho House & Co. Full timeThe vibe... At Soho House culture is everything and we believe that our Houses are only as good as the people who work within them. Whether it's a private members' club, hotel, restaurant, spa or gym each of our sites has its own style and atmosphere. We aim to make sure that all our guests and members have a great time and we firmly believe it's our people...
-
Soho House Bartender
1 week ago
Chicago, Illinois, United States Soho House & Co. Full timeJob SummaryWe are seeking a skilled Bartender to join our team at Soho House & Co. in Chicago. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences through expertly crafted cocktails and attentive service.About the RoleThis is a unique opportunity to work in a fast-paced, dynamic environment where...
-
Assistant General Manager
1 week ago
Chicago, United States Western Illinois Home Health Care Full timeAt Soho House, theAssistant General Manager (AGM)is responsible for supporting all aspects of the business in conjunction with the property General Manager. The AGM oversees service standards, operational efficiency, member/guest experience, staff retention and optimal profit is met at a Soho House & Co. property. Including day-to-day staff management, an...
-
Assistant General Manager
1 week ago
Chicago, United States Western Illinois Home Health Care Full timeAt Soho House, theAssistant General Manager (AGM)is responsible for supporting all aspects of the business in conjunction with the property General Manager. The AGM oversees service standards, operational efficiency, member/guest experience, staff retention and optimal profit is met at a Soho House & Co. property. Including day-to-day staff management, an...
-
Dining Experience Ambassador
3 days ago
Chicago, Illinois, United States Soho House & Co. Full timeAbout the RoleWe are seeking an experienced Dining Experience Ambassador to join our team at Soho House & Co. In this role, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our members and guests.
-
Assistant General Manager
1 month ago
chicago, United States University Club of Chicago Full timeCompany Description University Club of Chicago is a private members' club dedicated to fostering an appreciation of literature and the arts. Founded over a century ago, the Club provides a space for members to explore diverse intellectual and cultural pursuits. Located at 76 E. Monroe Street in Chicago, IL, the Club has a rich history of bringing together...
-
Assistant General Manager
1 month ago
chicago, United States University Club of Chicago Full timeCompany Description University Club of Chicago is a private members' club dedicated to fostering an appreciation of literature and the arts. Founded over a century ago, the Club provides a space for members to explore diverse intellectual and cultural pursuits. Located at 76 E. Monroe Street in Chicago, IL, the Club has a rich history of bringing together...
-
Assistant General Manager
1 month ago
Chicago, United States University Club of Chicago Full timeCompany Description University Club of Chicago is a private members' club dedicated to fostering an appreciation of literature and the arts. Founded over a century ago, the Club provides a space for members to explore diverse intellectual and cultural pursuits. Located at 76 E. Monroe Street in Chicago, IL, the Club has a rich history of bringing together...
-
Ryan White Medical Case Manager
2 months ago
Chicago, United States Chicago House Full timeChicago House empowers persons living with or vulnerable to HIV/AIDS to lead healthy and dignified lives, through housing and compassionate, client-centered support services. Chicago House recognizes that Black, Indigenous, and People of Color (BIPOC), LGBTQ+ individuals, and/or People with Disabilities are systemically limited in their practice,...
-
Chief Security Strategist
5 days ago
Chicago, Illinois, United States Chicago Housing Authority Full timeJob SummaryWe are seeking a seasoned Chief Security Strategist to lead our Safety and Security operations. This is an exceptional opportunity to join the Chicago Housing Authority team and make a meaningful impact.
-
Assistant Inspector General
4 weeks ago
Chicago, United States Chicago Public Schools Full timeChicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 340,000 students in 600+ schools and employing nearly 36,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each...
-
Sinai Chicago | MAMMOGRAPHY TECH | chicago, il
3 weeks ago
chicago, United States Sinai Chicago Full timeMount Sinai HospitalDepartment MSH MSH MAMMOGRAPHYJob Category Allied HealthShift DaysSchedule Full TimeReq #: 22523About Sinai ChicagoLocated on Chicago's West and Southwest Side, Sinai Chicago is comprised of Mount Sinai Hospital, Holy Cross Hospital, Schwab Rehabilitation Hospital, Sinai Children's Hospital, Sinai Community Institute, Sinai Medical...
-
Sinai Chicago | MAMMOGRAPHY TECH | chicago, il
3 weeks ago
chicago, United States Sinai Chicago Full timeMount Sinai HospitalDepartment MSH MSH MAMMOGRAPHYJob Category Allied HealthShift DaysSchedule Full TimeReq #: 22523About Sinai ChicagoLocated on Chicago's West and Southwest Side, Sinai Chicago is comprised of Mount Sinai Hospital, Holy Cross Hospital, Schwab Rehabilitation Hospital, Sinai Children's Hospital, Sinai Community Institute, Sinai Medical...
-
Sinai Chicago | MAMMOGRAPHY TECH | chicago, il
3 weeks ago
chicago, United States Sinai Chicago Full timeMount Sinai HospitalDepartment MSH MSH MAMMOGRAPHYJob Category Allied HealthShift DaysSchedule Full TimeReq #: 22523About Sinai ChicagoLocated on Chicago's West and Southwest Side, Sinai Chicago is comprised of Mount Sinai Hospital, Holy Cross Hospital, Schwab Rehabilitation Hospital, Sinai Children's Hospital, Sinai Community Institute, Sinai Medical...
-
Senior Sales Manager
1 day ago
Chicago, IL, United States Hilton Worldwide, Inc. Full timeJob Description - Senior Sales Manager - Chicago Cluster (HOT0B550) Job Number: HOT0B550 Work Locations The Palmer House Hilton, 17 East Monroe Street, Chicago 60603 The Hiltons of Chicago comprise three of Chicago's most iconic hotels: Hilton Chicago, The Drake Hotel, and Palmer House, a Hilton Hotel. They collectively showcase over 344 years of Chicago...
-
Assistant Inspector General
2 months ago
Chicago, United States Chicago Public Schools Full timeChicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 340,000 students in 600+ schools and employing nearly 36,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each...
-
Chicago, United States Chicago House Full timeChicago House empowers persons living with or vulnerable to HIV/AIDS to lead healthy and dignified lives, through housing and compassionate, client-centered support services. Chicago House recognizes that Black, Indigenous, and People of Color (BIPOC), LGBTQ+ individuals, and/or People with Disabilities are systemically limited in their practice,...
-
Assistant Corporation Counsel II
1 day ago
Chicago, IL, United States City of Chicago Full timeAssistant Corporation Counsel II - Finance Division Job Number: 405123 Description: Finance Division attorneys provide legal assistance to City Departments, including with the Department of Finance, Department of Planning and Development and Department of Housing; serving as issuer's counsel for the issuance of general obligation bonds, revenue bonds, and...