Store Manager- Lemons and Limes Boutique

3 days ago


Cincinnati OH United States Lemons and Limes Boutique Full time
Job Title: Store Manager Reports to: Area/Regional Manager Job Summary:

The Store Manager is responsible for managing the overall store operations, ensuring high levels of customer service, driving sales performance, and managing a team of employees. This includes overseeing inventory management, staffing, store maintenance, and implementing company policies and procedures to achieve business objectives.

Key Responsibilities:
  1. Leadership & Team Management:
    • Recruit, train, and supervise store employees.
    • Set clear performance expectations and provide regular feedback.
    • Foster a positive and inclusive work environment.
    • Conduct performance evaluations and handle disciplinary actions as needed.
    • Schedule staff shifts to ensure adequate coverage.
  2. Sales & Customer Service:
    • Develop and implement strategies to meet or exceed sales targets.
    • Analyze sales data and develop action plans to drive revenue growth.
    • Ensure excellent customer service is provided by staff at all times.
    • Handle escalated customer complaints and resolve issues promptly.
  3. Operations & Inventory Management:
    • Oversee daily operations, including opening and closing procedures.
    • Ensure store cleanliness, organization, and proper product displays.
    • Manage inventory levels, order new stock, and conduct regular stock checks.
    • Implement loss prevention strategies to reduce shrinkage.
  4. Financial Management:
    • Monitor and manage the store’s budget, including expenses, payroll, and other financial aspects.
    • Prepare financial reports for upper management.
    • Ensure compliance with all cash handling and financial procedures.
  5. Compliance & Safety:
    • Ensure that the store adheres to all company policies, procedures, and legal requirements.
    • Implement health and safety procedures and ensure a safe environment for staff and customers.
    • Conduct regular risk assessments and store audits.
  6. Marketing & Merchandising:
    • Collaborate with marketing teams to execute promotional campaigns.
    • Ensure the store's visual merchandising aligns with company standards.
    • Monitor competitors and suggest pricing or product adjustments.
Required Skills & Qualifications:
  • Proven experience in a retail management or supervisory role.
  • Strong leadership and team-building skills.
  • Excellent communication, problem-solving, and organizational abilities.
  • Ability to analyze sales data and develop action plans.
  • Experience with inventory management and loss prevention.
  • Proficiency in basic computer applications (POS systems, spreadsheets).
  • Strong customer service orientation.
Educational Requirements:
  • Bachelor’s degree in business, retail management, or a related field is preferred, but not required.
  • Relevant experience can substitute for formal education.
Work Environment:
  • Retail store environment.
  • May require standing for extended periods.
  • Willingness to work flexible hours, including weekends and holidays.
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