Store Manager- Lemons and Limes Boutique
3 days ago
The Store Manager is responsible for managing the overall store operations, ensuring high levels of customer service, driving sales performance, and managing a team of employees. This includes overseeing inventory management, staffing, store maintenance, and implementing company policies and procedures to achieve business objectives.
Key Responsibilities:- Leadership & Team Management:
- Recruit, train, and supervise store employees.
- Set clear performance expectations and provide regular feedback.
- Foster a positive and inclusive work environment.
- Conduct performance evaluations and handle disciplinary actions as needed.
- Schedule staff shifts to ensure adequate coverage.
- Sales & Customer Service:
- Develop and implement strategies to meet or exceed sales targets.
- Analyze sales data and develop action plans to drive revenue growth.
- Ensure excellent customer service is provided by staff at all times.
- Handle escalated customer complaints and resolve issues promptly.
- Operations & Inventory Management:
- Oversee daily operations, including opening and closing procedures.
- Ensure store cleanliness, organization, and proper product displays.
- Manage inventory levels, order new stock, and conduct regular stock checks.
- Implement loss prevention strategies to reduce shrinkage.
- Financial Management:
- Monitor and manage the store’s budget, including expenses, payroll, and other financial aspects.
- Prepare financial reports for upper management.
- Ensure compliance with all cash handling and financial procedures.
- Compliance & Safety:
- Ensure that the store adheres to all company policies, procedures, and legal requirements.
- Implement health and safety procedures and ensure a safe environment for staff and customers.
- Conduct regular risk assessments and store audits.
- Marketing & Merchandising:
- Collaborate with marketing teams to execute promotional campaigns.
- Ensure the store's visual merchandising aligns with company standards.
- Monitor competitors and suggest pricing or product adjustments.
- Proven experience in a retail management or supervisory role.
- Strong leadership and team-building skills.
- Excellent communication, problem-solving, and organizational abilities.
- Ability to analyze sales data and develop action plans.
- Experience with inventory management and loss prevention.
- Proficiency in basic computer applications (POS systems, spreadsheets).
- Strong customer service orientation.
- Bachelor’s degree in business, retail management, or a related field is preferred, but not required.
- Relevant experience can substitute for formal education.
- Retail store environment.
- May require standing for extended periods.
- Willingness to work flexible hours, including weekends and holidays.
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