ADC Engineer II, ADC Messaging Team

1 day ago

Ashburn VA United States Amazon Development Center U.S., Inc. Full time

Job ID: 2824753 | Amazon Development Center U.S., Inc.

Do you enjoy helping U.S. Intelligence Community and Defense agencies implement innovative cloud computing solutions and solve unique technical problems? Would you like to do this using the latest cloud computing technologies and become a core part of the largest cloud infrastructure on the planet?

This is an exciting opportunity to join Amazon's world-class technical team Come work with some of the best and brightest engineers and technical managers while also developing your skills and furthering your career within one of the most innovative technology companies anywhere.

AWS ADC Messaging team is seeking engineers that enjoy diving deep to root cause technical issues, automating manual tasks, and constantly striving for greater service efficiency to improve customer experience. In this role, the candidate will support Simple Queue Service (SQS) and Simple Notification Service (SNS) messaging services and operations. The role requires working in a fast-paced environment with our multi-disciplined software development teams to deliver cutting-edge services to our customers.

A strong candidate will have experience working with Linux command line and bash or Python scripting, preferably in large scale, distributed environments; and be conversant with networking and distributed architecture topics. You will have enthusiasm for digging deep and a flare for sharp technical communication, prioritization, and organization.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities

The ADC Messaging team is seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a good understanding of Linux, networking and general knowledge of cloud services. We need engineers who understand how to think big, and simplify solutions to complex problems; all the while ensuring that our customers continue to have the best experience possible.

You will be able to take a defined project, break down the work to help define milestones, and feedback mechanisms. You identify when implementations are not highly available or have defects; you investigate systemic patterns. You resolve, mitigate, or escalate operational concerns in a timely manner.

A day in the life

On a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.

BASIC QUALIFICATIONS
  1. Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)
  2. 3+ years Linux systems administration experience
  3. 3+ years technical troubleshooting/support experience
  4. 2+ years of networking experience (TCP/IP)
  5. Current, active US Government Security Clearance of Top Secret or above
PREFERRED QUALIFICATIONS
  1. 2+ years experience with cloud computing technologies.
  2. 3+ years of experience with support procedures and methodologies for production computing environments.
  3. 3+ years experience automating routine tasks.
  4. 3+ years experience with performance and log analysis.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,200/year in our lowest geographic market up to $188,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

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