Team Leader
2 months ago
Job Title: Team Leader
Location: Big Sky, Montana
Terms: S easonal, full and part time roles available
Pay : $21/hour base wage, plus tips.
Requirements:
Expect weekend and holiday work. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required
About us:
Ski Butlers was founded in 2004 to take the hassle out of renting equipment and to bring our shared love for the mountains to customers, partners and team members. We have cultivated an extraordinary team culture over the past 20 years rallying behind collaboration, accountability and fun above all else . Our mission is to make ski vacations convenient by tapping into our shared passion, culture and fun work environment to create a customer experience unlike any other.
Ski Butlers is the global leader in ski and snowboard rental delivery, now servicing over 40 resorts in North America and Europe. This was made possible by embodying our 5 core values listed below:
Service | Simple | Purposeful | Curious | Give
Delivering exceptional service, being purposeful, keeping it simple, remaining curious and giving back to our communities amounts to the foundation Ski Butlers was built on. As team members, we don't stop there. Our culture is about being a part of something bigger. Whether it's contributing to our net zero climate initiatives, building lifelong friendships or making a customer's vacation memorable, a job at Ski Butlers will be the best decision you make.
Ski Butlers is a stand-alone business under Denver based Alterra Mountain Company.
About the role:
Team leaders (aka shift managers) are responsible for upholding Ski Butlers customer service standards while managing the flow of day-to-day operations. No two days are the same as a team leader Adapting to the environment, managing expectations and leading by example are all qualities of highly effective leadership, especially in this role.
Perks and Benefits:
- Free Big Sky Black Pass
- Free Alterra Mountain Company Employee pass :
- Ability to ski everyday
- Access to 645+ industry discounted brands through Expertvoice
- Discounted access to Rossignol/Dynastar/Lange equipment
- 401K benefit and match for ALL staff members over 18 years old
- Location specific, customer service-based bonuses (4 total in-season)
Primary Responsibilities:
- Opening and closing the shop daily
- Pre and post shift team meetings, ensuring each Ski Technician understands expectations and responsibilities for that shift.
- Plan delivery routes, support calls and pickups for the current and upcoming shift.
- Respond to customer phone calls, text messages, emails and voicemails in a timely manner.
- Dispatch ski technicians on reactive support calls
- Ensuring brand standards are being met daily i.e.: uniforms, vans, equipment, shop cleanliness, etc.
- Setting up the next shift for success
Secondary Responsibilities:
- Sizing guests in the proper equipment for orders as they come into our system
- Schedule work assignments for the following shift.
- Real-time feedback and coaching, both positive and constructive, to ensure we are meeting our Key Customer Requirements
- Assisting labor management during slow periods
- Taking reservations and issuing refunds
-
Team Leader
2 days ago
Big Sky, MT, United States SKi Butlers Full timeSeasonal (Seasonal) Job Title: Team Leader Location: Big Sky, Montana Terms: S easonal, full and part time roles available Pay : $21/hour base wage, plus tips. Requirements: Expect weekend and holiday work. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required ! About us: Ski Butlers was...
-
Team Leader
2 weeks ago
Big Sky, MT, United States SKi Butlers Full timeSeasonal (Seasonal) Job Title: Team Leader Location: Big Sky, MontanaTerms: S easonal, full and part time roles available Pay : $21/hour base wage, plus tips. Requirements: Expect weekend and holiday work. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required ! About us: Ski Butlers was founded in...
-
Team Leader
2 weeks ago
Big Sky, United States SKi Butlers Full timeSeasonal (Seasonal)Job Title: Team LeaderLocation: Big Sky, MontanaTerms: S easonal, full and part time roles availablePay : $21/hour base wage, plus tips.Requirements: Expect weekend and holiday work. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required !About us: Ski Butlers was founded in 2004...
-
Team Leader
2 months ago
Big Sky, MT, United States SKi Butlers Full timeJob DescriptionSeasonal (Seasonal) Job Title: Team Leader Location: Big Sky, MontanaTerms: S easonal, full and part time roles available Pay : $21/hour base wage, plus tips. Requirements: Expect weekend and holiday work. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required ! About us: Ski Butlers...
-
Team Leader
2 months ago
Big Sky, MT, United States SKi Butlers Full timeJob DescriptionSeasonal (Seasonal) Job Title: Team Leader Location: Big Sky, MontanaTerms: S easonal, full and part time roles available Pay : $21/hour base wage, plus tips. Requirements: Expect weekend and holiday work. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required ! About us: Ski Butlers...
-
Team Leader
3 months ago
Big Sky, MT, United States SKi Butlers Full timeSeasonal (Seasonal) Job Title: Team Leader Location: Big Sky, MontanaTerms: S easonal, full and part time roles available Pay : $21/hour base wage, plus tips. Requirements: Expect weekend and holiday work. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required ! About us: Ski Butlers was founded in...
-
Team Leader
2 weeks ago
Big Sky, United States SKi Butlers Full timeSeasonal (Seasonal) Job Title: Team Leader Location: Big Sky, MontanaTerms: S easonal, full and part time roles available Pay : $21/hour base wage, plus tips. Requirements: Expect weekend and holiday work. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required ! About us: Ski Butlers was founded in...
-
Team Leader
3 months ago
Big Sky, United States SKi Butlers Full timeSeasonal (Seasonal) Job Title: Team Leader Location: Big Sky, MontanaTerms: S easonal, full and part time roles available Pay : $21/hour base wage, plus tips. Requirements: Expect weekend and holiday work. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required ! About us: Ski Butlers was founded in...
-
Team Leader
3 months ago
Big Sky, United States SKi Butlers Full timeSeasonal (Seasonal) Job Title: Team Leader Location: Big Sky, MontanaTerms: S easonal, full and part time roles available Pay : $21/hour base wage, plus tips. Requirements: Expect weekend and holiday work. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required ! About us: Ski Butlers was founded in...
-
Team Leader
2 weeks ago
Big Sky, United States SKi Butlers Full timeSeasonal (Seasonal) Job Title: Team Leader Location: Big Sky, MontanaTerms: S easonal, full and part time roles available Pay : $21/hour base wage, plus tips. Requirements: Expect weekend and holiday work. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required ! About us: Ski Butlers was founded in...
-
Team Leader
2 months ago
Big Sky, United States SKi Butlers Full timeSeasonal (Seasonal) Job Title: Team Leader Location: Big Sky, MontanaTerms: S easonal, full and part time roles available Pay : $21/hour base wage, plus tips. Requirements: Expect weekend and holiday work. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required ! About us: Ski Butlers was founded in...
-
Team Leader
3 months ago
Big Sky, United States SKi Butlers Full timeSeasonal (Seasonal) Job Title: Team Leader Location: Big Sky, MontanaTerms: S easonal, full and part time roles available Pay : $21/hour base wage, plus tips. Requirements: Expect weekend and holiday work. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required ! About us: Ski Butlers was founded in...
-
Team Leader
2 weeks ago
Big Sky, United States SKi Butlers Full timeJob DescriptionSeasonal (Seasonal) Job Title: Team Leader Location: Big Sky, MontanaTerms: S easonal, full and part time roles available Pay : $21/hour base wage, plus tips. Requirements: Expect weekend and holiday work. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required ! About us: Ski Butlers...
-
Team Leader
3 months ago
Big Sky, United States SKi Butlers Full timeJob DescriptionSeasonal (Seasonal) Job Title: Team Leader Location: Big Sky, MontanaTerms: S easonal, full and part time roles available Pay : $21/hour base wage, plus tips. Requirements: Expect weekend and holiday work. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required ! About us: Ski Butlers...
-
Team Leader Position
7 days ago
Big Sky, Montana, United States SKi Butlers Full timeAbout the RoleSki Butlers is a leading provider of ski and snowboard rental delivery services, operating in over 40 resorts across North America and Europe.Job DescriptionWe are seeking an experienced Team Leader to join our team at Big Sky, Montana. The successful candidate will be responsible for upholding high customer service standards while managing...
-
Ski Butlers Team Lead
4 weeks ago
Big Sky, Montana, United States SKi Butlers Full timeAbout the RoleSki Butlers is seeking a highly skilled and experienced Team Leader to join our team. As a Team Leader, you will be responsible for upholding our customer service standards while managing the flow of day-to-day operations.Key ResponsibilitiesOpening and closing the shop dailyPre and post shift team meetings to ensure each Ski Technician...
-
Key Dishware Team Member
7 days ago
Big Sky, Montana, United States Big Sky Resort Full timeAbout UsBig Sky Resort is a leading vacation destination in the world, renowned for its exceptional dining experiences and commitment to excellence. As a Dishwasher, you will play a vital role in facilitating a smooth flow in our kitchens, ensuring that our guests receive unparalleled service.Skillset RequirementsAccommodating individuals with excellent...
-
Team Leader
1 month ago
Mt. Vernon, Illinois, United States Dunham's Full timeJob Title: Team ManagerAre you passionate about sports and customer service? Do you have a knack for leading and motivating a team? We're looking for a Team Manager to join our team at Dunham's Sports!Job Summary:We're seeking a highly motivated and organized individual to lead our store team. As a Team Manager, you will be responsible for overseeing daily...
-
Team Leader
4 weeks ago
Trenton, NJ, United States Olberding Brand Family Full timeTeam Leader Church & Dwight Founded in 1919 as Phototype and recently rebranded as the Olberding Brand Family, we are a family company focused first on caring for people. We believe that by valuing our employees, they in turn are inspired to champion our clients and the brands they bring to life. We have a variety of services which help CPG clients engage...
-
Team Leader
2 weeks ago
Truckee, CA, United States SKi Butlers Full timeSeasonal (Seasonal) Job Title: Team Leader Location: Truckee, CA Terms: Seasonal, full and part time roles available Pay : $21/hour base wage, plus tips. Requirements: Expect weekend and holiday work. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required ! About us: Ski Butlers was founded in...