Field Service Technician-Boston, MA
2 days ago
Our Opening and Your Responsibilities
As a Field Service Technician , you will test, clean, repair, reassemble and calibrate pipettes to ensure they are conforming to our quality standards and ready for our customers.
Your responsibilities would include:
- Conducting mechanical and electronic measurements, recording results, and inspecting serviced pipettes against established quality and performance parameters.
- Reassembling and calibrating pipettes to meet manufacturer standards, ensuring all repair work meets necessary guidelines.
- Prioritizing orders and expediting them through our database system, following customers' specific order requests.
- Focusing on meeting our service levels and turnaround time commitments which may include working overtime as needed.
- Completing all related reports and data entry into our automated system.
What You Need to Succeed
- Must have a valid driver's license and good driving record.
- Must have strong interpersonal and verbal (English) communication skills.
- Must have good written communication skills, as there will be frequent email communication with customers and associates and daily completion of service reports.
- Must have good mechanical aptitude and the ability to disassemble and reassemble small precision mechanical instruments.
- Must be able to work independently with minimal supervision.
- COVID-19 Vaccination Required (not Rainin required, but required based on customers and clients).
- This opportunity would travel 35-75% of the time and cover the Greater Boston, MA and Northeast region.
This position is considered safety sensitive and is subject to drug testing as permitted by law.
Our Offer to You
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire.
- Tuition reimbursement, educational matching gift program, perks and discounts.
- Parental and caregiver leave programs.
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits.
- Global market strength and worldwide leadership in precision instrumentation.
- A brand name that is identified worldwide with precision, quality, and innovation.
- Thousands of patents, design and innovation awards across Mettler Toledo.
- Global recognition for the quality of our products and services.
About Mettler Toledo
Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes.
- We help feed the world. We impact how food is produced, packaged and made safe.
- We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
- Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
Mettler Toledo Rainin manufactures pipettes, one of the most basic tools used in every type of chemistry laboratory and many kinds of biological laboratories. Rainin's pipettes consistently rank among the top premium pipette brands in North America, Europe, Asia and the Middle East.
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click
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