Senior Service Engineer

3 weeks ago


Atlanta GA United States Orion Talent Full time
Job Title: Senior Service Engineer
Location: Atlanta, GA
Schedule: Monday - Friday
Compensation: $100K plus $12k bonus potential. Travel expensed. Tools provided, cell phone and laptop provided

Benefits: Company offers a comprehensive benefits package including health, vision, and dental for their employees and family, 3 weeks paid vacation per year, and more. 401K match at 3%. Company pays 85% of individual medical and 65% of family medical.

Travel: Once a month travel overnight based on the needs of the business.

Position Description:
As a Senior Service Engineer you will install, troubleshoot, and repair equipment while delivering exceptional customer service. Responsibilities include installing and training customers on equipment, diagnosing and fixing issues, performing preventative maintenance, maintaining detailed service reports and leading/teaching technicians how to service the products. Must demonstrate professional appearance, communicate effectively, and possess strong analytical, mechanical, and electrical skills. Flexibility for travel.

Requirements
Technical Expertise: Proficiency in electrical, mechanical, and control systems. And strong rapport-building.
Experience with PLCs, 480 volt, Allen Bradley
Troubleshooting Skills: Ability to diagnose and repair equipment issues effectively. Goal-oriented, excellence-driven mindset for a competitive market
Installation Experience: Experience in installing and configuring equipment. Proven success in team-driven profitable growth
Customer Service: Strong skills in customer interaction and support.
Communication: Effective verbal and communication skills and the ability to lead and train others.
Physical Fitness: Ability to lift heavy equipment and perform physical tasks.
Valid Driver's License: Current, valid driver's license with personal responsibility for renewals.

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